KIA Complaints

Hi, my name is [XXX] . I was driving my car two Thursdays ago. When all of a sudden my engine light came on. I stopped to see an auto place. If it was a problem hHi, my name is [XXX] . I was driving my car two Thursdays ago. When all of a sudden my engine light came on. I stopped to see at an auto place. If it was a problem he told me I could drive it as long as it wasn’t blinking if it started to blank, bring it immediately to a garage which I did had it towed people were telling me it was my camshaft, blah blah blah they found no oil leak no burning oil then I took it to a Kia dealer which I have paperwork. They worked on the car. They said my battery was at 15% which I didn’t even get a light to say my battery was low nor did it tell me that there was a engine problem or there was no oil in my car until that one moment it happens so fast it ended up costing me a lot of money, IKEA and I want to know why this happened why my oil lights didn’t come on or anything and if these cars have problems at 130,000 miles when the dealer sells you this car he should warn you or if they found out later then they should have to send you a letter stating to have a checked, but I’ve gotten nothing. I just wanna know what I can do about this to make sure that my car is not gonna do it again or who do I contact to talk to about this problem? Thank you [XXX] [XXX] Or you can call me [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While accelerating in response to a green light I made a right hand turn and as I accelerated up to the speed limit of 55 mph I heard and felt a very loud “bang or pop”. I proceeded to pull the car over anticipating a tire blow out or something damaging the rear end of my car and upon a full visual inspection of all tires, undercarriage, under the hood and in the truck and main cabin of the car I was unable to locate and issues and there were zero codes or lights. After careful assessment I proceeded to get myself and child home but on the way the car started stumbling and there was a strong Oder of gas. A check engine Illuminated giving us an error code referencing our solenoid that works in pair with our fuel system. After checking the car and going inside for about two hours, my husband came to me and asked what happened to the backseat as the entire thing had been pulled up and underneath it was a very pressurized and round fuel system. I proceeded to call the car dealership service department and told them the codes and everything I was showing and what was happening and asked when I could get the car to them, and if it was safe to ride, they said if it’s still ran to go smoothly to the dealership which was a 10 minute drive. As directed by the dealership I brought the car for service and I also located a voluntary emissions report that Kia issued in April of 2024 along with a copy of letters said to be sent to each owner of my make and model. I never received these letters and update not completed. Kia failed to effectively notify all owners of this potential issue with an over pressurized fuel system, putting myself and my children in great risk. Kia America stated they needed to study my car. A recall still has not been issued, although there are several complaints of the same thing in their cars and now I’m forced into a very unfair buyback and I am being penalized due to Kia failing to alert All parties. There is still no recall.

The contact owns a 2015 Kia Soul. The contact stated that the front passenger’s seat belt failed to latch and lock securely. The rear middle seat belt was difficult to close. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed and determined that the oxygen sensor and catalytic converter were replaced; however, the failure recurred. The vehicle was taken to an independent mechanic who referred the contact to the dealer. The manufacturer was contacted, and informed the contact that a diagnostic test was needed. The failure mileage was 104,000.

The last two times I have been due for an oil change my car has been completely empty. It is 4 years old and burning 4/5 quarts of oil between oil changes. Yesterday for example, my oil notification came on, today I start my car and my engine light came on, check the oil and nothing. Put 2 quarts of oil in it so I can make it to the mechanic tomorrow. This should not be happening on a 4 year old vehicle

I received a recall letter for my Kia 2021 Seltos EX 2.0 dated 4-4-25 for piston oil ring and engine inspection. I checked my car in with a local Kia dealership on Thursday the 24th. Approximately, thirty hours later I received a call it passed inspection. On Friday I picked my car up and did my normal Friday laundry and went home. I’m talking about for the laundromat and my home maybe a total of three miles, if that, within the dealership. The car ran perfect as usual. On [XXX] I drove 15 miles to shop and dine out. On the way back my check engine light came on (solid) and the power was extremely poor and reduced. Didn’t think I was going to make it. I had planned on doing another stop before getting home, but had to pass and try to make it. My car ran perfect before this inspection and I did not want this inspection for fear something would go wrong, but felt I had no choice. So, I’m waiting to hear Kia say the inspection had nothing to do with your check engine issues. I understand Kia started its investigation in February 2025. I’m wondering if some of these investigations were done remotely by Kia? Strange during February I experienced a couple of glitches going on with my car while I was driving. First, the car did not recognize my seat belt was fastened in the driver seat. The fastened your seat belt icon flashed and that annoying ding noise went on for the duration of my drive, approximately thirty minutes or so until I got home. After it sat overnight it seemed to reset itself. Then, during this same month, I was taking care of my normal morning errands as usual. My start engine light flashed while driving, and that annoying ding noise again. The power reduced like my car was going to cut off getting through a green light. That straightened out immediately and there were no more issues with my car. Until this recent inspection. Do anyone know if Kia remotely inspected cars for the piston oil ring issue? Strange how after these glitches I received the recall letter. I’m just coming to lea

On 11/20/2024 I spoke to Denise Sanchez , she is the service manager for KIA and the reason of the call was about a complaint from Joel Sambrano one of her associates that was very unprofessional when I first called to set up the appointment for the recall. On 11/24/2024, I had a towing company delivered my 2013 KIA Forte to the service department at the Laredo KIA dealership for a recall on the engine. That day I did received a call from her telling me that my vehicle was there, but supposedly I did not had an appointment. I was upset with her because twice I had spoken to her about me taking the vehicle there and she was telling me that I didn't. Three weeks passed and I never heard of the dealership, so I called them and requested to speak to her, she informed me that my vehicle was parked in the back still and that they haven't had my vehicle checked because I did not have an appointment. So I told her that since she took it upon herself to do that, I was going to file a complaint against her with I did with corporate office. I was given this case#[XXX] by Monica, and she said that she will call me back with the status of my vehicle. A week passed and I got a call from the Laredo KIA dealership telling me that I had to go to the dealership to pick up my battery, and take them back the battery after it was recharged or a new battery because my vehicle won't start. That sounded to me very offensive so I told her that it wasn't my fault that the manager kept my vehicle all that time there, so the battery got damaged also so that was her fault and she needed to deal with that situation. A few days later I contacted corporate again but I found out that the complaints that they were making, they were sending them to her and she was the one responding to those complaints against her. I spoke to the manager Mario and he said to me that he was going to assist me with this , but till this day hasn't done anything to fix the issue other than giving me excuses. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR

I was driving my 2014 Kia Ex and I heard a knocking noise, as I was driving my car stopped accelerating and went into limp mode. I took it to Kearny mesa kia and they told me it was the Knock sensor code P1326 I have looked and seen that there are plenty of recalls pertaining to this specific issue. Why are they telling me I have to pay for this when it is clearly something that is wrong with this on many vehicles across the board? I need my car fixed and back. Please help me.

CHECK HYBRID SYSTEM - STOP SAFELY - BATTERY MANAGEMENT SYSTEM ERROR DEALER UNABLE TO FIND AN ISSUE AS TO WHY THE VEHICLE SHUTS OFF. EXPERIENCED THIS ISSUE 5 TIMES OVER THE LAST 3 MONTHS. 2 TIMES WHILE DRIVING IN THE HOV LANE ON THE INTERSTATE. VERY DANGEROUS!

The contact owns a 2017 Kia Sedona. The contact stated while starting the vehicle, the air bag warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the front passenger's side air bag module needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 22V031000 (Air Bags). The failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 86,000.

Bought the car used with around 30k miles on it from a dealership. Since then have only needed to get 2 oil changes done. Engine stalled while driving one day and noticed weird noises coming from under the hood. Had the car towed to the Kia dealership on Mon. 4/14. Car has been sitting at the dealership waiting on the manufacturer to approve replacement of the engine due to the recall. It should not take this long to get an approval for a safety issue. They're asking me for oil change documentation which I supplied them. Secondly, I shouldn't have even had to do that. This is a RECALL, not a warranty issue. A recall should get approved as soon as the engine failed the test. It seems like I'm having to jump through hoops to get this done and its not right.