2013 KIA FORTE Complaints

The contact owns a 2013 Kia Forte. The contact stated that while driving 45 MPH, the check engine warning light illuminated, and the vehicle went into LIMP Mode. The contact stated the vehicle was unable to exceed 20 MPH. The vehicle was taken to an independent mechanic, and the knock sensor was replaced as a temporary fix. The failure reoccurred 2 days later. The contact received notification of NHTSA Campaign Number: 20V750000 (Engine); however, an unknown dealer attempted to charge the contact to replace the engine, even though the recall notification stated that the engine would be replaced as needed, free of charge. The manufacturer was made aware of the issue but declined the service request. No further information was available. The failure mileage was approximately 115,000.

The contact owns a 2013 Kia Forte. The contact stated that while driving approximately 60 MPH, the vehicle suddenly stalled and failed to restart. The vehicle was towed to the local dealer who diagnosed that the piston rings had failed, causing catastrophic engine damages. The contact was advised that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 139,000.

The system that is failing are the brakes and the tail lights. They used to be an open recall for the brake pedal stopper pad, however I’m not sure if that part is able to break again because in October I remember hitting the break and something I heard a crack down by the pedal, but I wasn’t able to see if anything had broken. I can’t check after that. I’ve have had continuous issues with my tail lights. The tail lights won’t turn on. They’ll turn on sometimes sometimes they won’t. The tail lights will stay on. I won’t blink when I break. They’ll just stay on one of them will be on the others will be off.

The contact owns a 2013 Kia Forte. The contact stated that while driving at 30 MPH, the brake pedal failed to operate as needed and depressed to the floorboard without warning. As a result of the brake failure, the contact crashed into the rear of another vehicle. The contact stated that both front driver and front passenger seat belts failed to retract as both she and her son were violently jerked forward upon impact. The air bags deployed upon impact. A police report was filed. Both the contact and her son were treated for minor pain and bruising at a local hospital. The whereabouts of the other driver are unknown. The vehicle was driven to an independent mechanic, where the contact was given an estimate for the repair. Neither the manufacturer nor the dealer had yet been notified of the failure. Upon investigation, the contact discovered that there were two recalls on the vehicle, NHTSA Campaign Number: 17V773000 (Service Brakes, Hydraulics) and NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulics). The vehicle was not repaired and remained in the possession of the independent mechanic, where it could be salvaged. The failure mileage was approximately 159,000.

The electric side mirror/s controls not working correctly. The motor is buzzing and unable to set the mirrors accurately. This could drain the cars battery. The electric mirror had to be disconnect until gets repaired.

The contact owned a 2013 Kia Forte. The contact stated that her daughter was occupying the front passenger's side seat while the wife of the contact's daughter was driving 65 MPH. The contact stated that another vehicle that was driving approximately 100 MPH crashed into the rear driver's side of the vehicle, causing the vehicle to roll over approximately 4-5 times. The vehicle landed on its driver's side against a tree. The air bags failed to deploy and the seat belt failed to restrain the contact's daughter. The emergency units arrived at the scene, cut the vehicle, assisted both passengers out of the vehicle and transported the passengers to the hospital. The driver sustained bruises and whiplash and received assistance from a chiropractor. The contact's daughter sustained a break to the c6, fracture of the c7, t2 t3, t4 and t7, , sustained a broken left clavicle, large laceration on the right thigh, bulging of the C6, broken front teeth and a strain of the natural neck curve. Additionally, the contact's daughter was partially scalped and nearly died due to blood cloths in the lungs and legs caused by body trauma. The contact's daughter underwent surgeries on the scalp and neck and was currently undergoing physical therapy and pain management. The vehicle was towed and totaled. A police report was filed but the contact did not have the information available. The dealer and the manufacturer were notified of the failure. The failure mileage was unknown.

Steering column coupler has repeatedly gone bad, causing clicking and play in the steering wheel. There is an open recall for this issue on Kia optima’s, which use the same part. I’ve had this issue diagnosed and fixed by 2 different shops. It is an extremely common issue in these cars.

On 11/20/2024 I spoke to Denise Sanchez , she is the service manager for KIA and the reason of the call was about a complaint from Joel Sambrano one of her associates that was very unprofessional when I first called to set up the appointment for the recall. On 11/24/2024, I had a towing company delivered my 2013 KIA Forte to the service department at the Laredo KIA dealership for a recall on the engine. That day I did received a call from her telling me that my vehicle was there, but supposedly I did not had an appointment. I was upset with her because twice I had spoken to her about me taking the vehicle there and she was telling me that I didn't. Three weeks passed and I never heard of the dealership, so I called them and requested to speak to her, she informed me that my vehicle was parked in the back still and that they haven't had my vehicle checked because I did not have an appointment. So I told her that since she took it upon herself to do that, I was going to file a complaint against her with I did with corporate office. I was given this case#[XXX] by Monica, and she said that she will call me back with the status of my vehicle. A week passed and I got a call from the Laredo KIA dealership telling me that I had to go to the dealership to pick up my battery, and take them back the battery after it was recharged or a new battery because my vehicle won't start. That sounded to me very offensive so I told her that it wasn't my fault that the manager kept my vehicle all that time there, so the battery got damaged also so that was her fault and she needed to deal with that situation. A few days later I contacted corporate again but I found out that the complaints that they were making, they were sending them to her and she was the one responding to those complaints against her. I spoke to the manager Mario and he said to me that he was going to assist me with this , but till this day hasn't done anything to fix the issue other than giving me excuses. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFOR

Not an incident but I have noticed a whining noise and also a knocking noise coming from the engine and I've been told that it could be lifters or pistons not sure which but alot of others have complained about the same noises on their vehicles. If they were faulty from being built shouldnt the manufacturer replace these parts? That can be costly and if people are like me on a fixed income, I simply cant afford to come out of pocket for these repairs! They should have recalls on these parts. My car needs these replaced now and I just cant afford it like I'm sure many others cant. Yall should be ashamed of yourselves for selling vehicles that you cant stand by! The whole engine probably needs replacing now. Just something that you all should be aware of, in which I'm sure you are...and just refuse to address the issues

As I’m reading it states that my knock sensor detection system and HECU FUSE NEEDS REPLACEMENT.