KIA Complaints

The contact owns a 2020 Kia Soul. While the contact's daughter was driving at an undisclosed speed, the contact's daughter noticed an abnormally loud knocking sound coming from the vehicle. Additionally, there was smoke coming the exhaust and the vehicle was erratically shaking. No warning light was illuminated. The contact's uncle checked the oil pressure, and the engine low was extremely low. The contact arrived on the scene and added oil to the engine. The vehicle was driven to the contact's residence. The contact researched and identified an unrepaired recall repair under NHTSA Campaign Number: 21V259000 (Engine), which the contact stated was associated with the VIN. The vehicle was taken to the dealer where the vehicle was diagnosed with a fuel system failure. The dealer confirmed there were metal shavings in the oil pan. The contact was informed of a fuel system failure. The vehicle was not repaired. The contact stated the dealer did not address the unrepaired recall repair or the failure due to the unrepaired recall repair. The manufacturer was made aware of the failure and a case was filed. The contact stated that the manufacturer confirmed the unrepaired recall associated with the VIN. The manufacturer was made aware of the discrepancy regarding the unrepaired recall repair, which the contact stated had been removed from the NHTSA database. The contact stated he had not received any updates from the manufacturer since the report was made a week prior. The failure mileage was approximately 69,000.

I bought the car odometer and title both said 98xxx on the car. 3 days after I purchased the car the motor started knocking. Come to find out the actual miles are over 240,xxx. The mileage has been rolled back on the vehicle.

The contact owns a 2021 Kia Soul. The contact stated while driving 10 MPH and turning into a parking lot, the vehicle stalled and seized to function. The check engine warning light was illuminated. The contact turned off and restarted the vehicle and the vehicle was able to function as needed. The vehicle was taken to an O’Reilly to be diagnosed. The vehicle was diagnosed with failure in the solenoids, which the contact fixed herself. The check engine warning light remained illuminated, and the contact thought the sensor was faulty. The vehicle was taken to various independent mechanics to be diagnosed and was diagnosed with timing belt failure; however, the contact was informed to first get the vehicle repaired under the recall and then get the timing belt replaced. The vehicle was taken to a dealer and a multipoint inspection was performed. The contact was informed there was no fix for the vehicle presently. The vehicle was taken again to be diagnosed, and the vehicle was diagnosed with the cam shaft actuator and brake failure. The vehicle was not repaired. The contact believed that the failure was connected with the recall. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 80,000.

Car has been consuming way more oil than usual which caused engine failed and I’ve filed several complaints with Kia America few years before engine failure with concerns of how much money I was spending in oil

2020 Kia Soul with 55,000 miles on it had the check engine light come on. The car was promptly taken to the dealership where was determined that the combustion chamber had filled with oil which had soaked the spark plugs, causing the pistons to misfire and completely ruin the engine. The car had always been maintained with all maintenance performed at a dealership with receipts for proof but since the car was a second owner and outside the warranty by 7 months, Kia wouldn’t replace engine despite 187k other Kia souls being recalled for similar issues because this vehicle wasn’t included in the recall. There is no reason for a car with only 55k Myles that had been properly maintained according to the owners manual to have an engine seals fail and flood it with oil and total the engine

The contact called on behalf of his wife who owns a 2020 Kia SOUL LX. The contact stated that they had began to notice that while driving at various speeds and turning the steering wheel the steering would remain turned and would not return to its original position, no warning lights were illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was advised that the steering rack and pinion plugs were faulty and would need to be replaced. The vehicle was not repair. The manufacturer was notified of the failure. The approximate failure mileage was 232,000.

The contact’s wife owns a 2020 Kia Soul. The contact stated while driving at various speeds and turning the steering wheel, the steering wheel failed to return to center. There were no warning lights illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the steering rack, and pinion plugs were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 232,000.

The contact owned a 2020 Kia Sorento. The contact stated that while driving at an undisclosed speed, the contact noticed smoke coming from the vehicle. The contact stated the fuse box located on the driver's side had caught on fire. The vehicle was extinguished by the Fire Department. A fire report was filed, and a fire report number was provided; however, the cause of the failure was not yet determined. A Police report was filed and provided to the contact. The dealer was not contacted. The contact received notification of NHTSA Campaign Number: 22V703000(Trailer Hitches). The vehicle was not diagnosed or repaired. The vehicle was destroyed. The manufacturer was not made aware of the failure. The failure mileage was approximately 130,000.Parts distribution disconnect.

Unknown, my car has been burning through oil every 1000 miles and is starting to seize as I’m driving which is super dangerous! I have kept up with my car on oil changes and everything else that is recommended.

The contact owns a 2014 Kia Forte. The contact stated while driving 55 MPH on the highway, there was smoke coming from under the hood. There was an abnormal ticking sound coming from the vehicle. The contact pulled over to the side of the road and the vehicle stopped. The TPMS and engine warning lights were illuminated. The vehicle was towed to the residence. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was towed to an independent mechanic who determined that failure was due to the engine. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 130,000.