KIA Complaints

View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2015 KIA OPTIMA
    - Vacaville , CA

    Bubbling and painting chipping on the driver door, passenger driver's side door, at the top roof at all doors, around the front mirror, and passenger and back passenger door. Pearl white paint. I believe the ENTIRE kia needs to repainted and fixing one spot is not the solution!! This includes the top of the car and racks on top if your car has them.

    Source: NHTSA WEB SITE
  • 2021 KIA SOUL
    - Los Angeles, CA

    The contact owns a 2021 Kia Soul. The contact stated while driving at an undisclosed speed, the contact heard an abnormal sound coming from the engine compartment. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the part to do the repair was unavailable. The vehicle was taken to the dealer, where it was diagnosed that the piston oil rings had failed and needed to be replaced. The dealer confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 41,000. Parts distribution disconnect.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2022 KIA SELTOS
    - Clyde, TX

    What component or system failed or malfunctioned, and is it available for inspection upon request? The engine keeps stalling and there’s a recall on the engines and I had to wait a month for dealership to say the recall isn’t the problem! How was your safety or the safety of others put at risk? I drive on the highway and busy street and my car will just stop or make smoke for oil reserve. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes the number Ted that they hear the noises on my car. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? 2 months ago I started hearing a grinding noise, oil light came on irregular from oil consumption and metal shards in oil.

    Source: NHTSA WEB SITE
  • 2012 KIA OPTIMA
    - Bevinsville, KY

    The contact owns a 2012 Kia Optima. The contact stated while driving downhill at approximately 40-45 MPH, the vehicle shut off. The battery, oil, and check engine warning lights were illuminated. The brake pedal was depressed, but the pedal was firm. There was an abnormal clicking sound coming from the vehicle. There was smoke coming from the engine. The contact attempted to turn off the vehicle; however, the transmission failed to shift to park. The vehicle was towed to the residence. The dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 154,782.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 KIA OPTIMA
    - North Las Vegas, NV

    The contact owns a 2015 Kia Optima. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle was able to be restarted. However, several days later the failure reoccurred, and the contact heard an abnormal sound coming from the engine compartment, prompting the contact to discontinue driving the vehicle. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a nondescript failure with the engine. The contact was informed that the engine needed to be replaced. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V907000 (Fuel System, Gasoline, Engine), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 96,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 KIA SORENTO
    - Jonesboro, GA

    Odometer Fraud. The contact purchased a 2015 Kia Sorento. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was an auction sale. At the time of purchase, the vehicle mileage was 20,19,4 and at the time of registration, it was discovered that the mileage was 20,735.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2017 KIA SORENTO
    - Tucson, AZ

    Above the windshield on the driver's side, paint is progressively peeling away with regular operation of my pearl-white 2017 Kia Sorento. What began as a very small and barely noticeable chip in the paint has progressed to a large paint-less spot. On the hood and surrounding areas, paint chips are appearing as well. According to the auto body repair shop I received an estimate from, this is referred to as "delamination" and is a result of poor quality paint or craftsmanship in the manufacturing process. The auto body shop said this is a recurring issue in WHITE Kia Sorentos specifically. Many other owners of white Kia Sorentos have reported this same issue.

    Source: NHTSA WEB SITE
  • 2024 KIA TELLURIDE
    - Surprise, AZ

    Car is parked, off and locked tailgate has automatically opened. This has happened 3 or 4 times now.

    Source: NHTSA WEB SITE
  • 2021 KIA FORTE
    - Holly, MI

    Transmission, yes it’s available. I was driving on the highway and the vehicle began jerking and revving, slowing down and then speeding up. It is at a service center now. Now lamps

    Source: NHTSA WEB SITE
  • 2021 KIA TELLURIDE
    - Holland, OH

    Excessive Oil usage to the point of no oil on dip stick yet engine doesnt alert to low oil or pressure. Engine started sputtering and stalling which is why we even checked. Oil changes are done on normal basis. This seems to be a common complaint on the Internet now that I am looking into this. This car is 4 years old and should not be having engine trouble.

    Source: NHTSA WEB SITE