KIA Complaints
View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2025 KIA SPORTAGE PHEV- yonkers, NY
My 2025 Kia Sportage PHEV, brand-new with ~750 Miles, was in a low-speed collision with a parked vehicle when the Forward Collision-Avoidance Assist (FCA) system failed. I was pulling out of a parking spot from a complete stop. My foot was not on the accelerator; the vehicle moved forward under idle power as I prepared to brake. A parked vehicle was directly ahead. The FCA gave no audible warning, no visual warning, and applied no automatic braking. A collision occurred. This system is designed to detect obstacles ahead and warn or brake to prevent a forward collision. It did neither, despite a large, solid, stationary vehicle directly ahead, in clear conditions, with an unobstructed sensor. In normal use it routinely alerts on nearby cars and objects, so it is active and sensitive to exactly this hazard. Its failure to detect a full-size vehicle directly ahead indicates a malfunction of a critical safety system. No warning lamps appeared before the failure. Only after the collision did the vehicle display a "Check Forward Safety System" warning. This is not the only concern. On April 3, 2026, over two months before this collision, I noted in writing to the selling dealer that Lane Keeping Assist would sometimes turn off while driving, the dash indicator shifting from green to white to grey to black. I was told this was normal, so I did not pursue it. Intermittent loss of an active safety system is itself a concern. Together these may indicate broader driver-assistance problems warranting investigation. The system is available for inspection. The vehicle was delivered to the dealer June 27, 2026 and remains there. Diagnostics are not complete, so the malfunction has not been confirmed and no findings produced. It has not been inspected by police or insurance. Kia corporate case #26217509 is open, reportedly with engineering for weeks with no response Failure of a primary safety system meant to prevent collisions, is a serious safety risk and remains unresolved
Source: NHTSA WEB SITE -
2021 KIA TELLURIDE- Crestwood, KY
Constant jerking and shuttering when accelerating/shifting gears. Oil consumption done last year as dealership thought it was engine related. Engine replaced. Problem continues. Fuel in MAP sensor. Continued shuttering at acceleration, shuttering at parked idle, shuttering at braking idle, engine stalls at red lights but car stays on. When car is started, exhaust is pushing out gusts of strong fuel smell and sputtering little puffs. Replaced engine, MAP, upper intake gaskets, spark plugs, cleaned throttle body, battery. Wiper pauses mid wipe (in driving view) when in intermittent setting and when turning them off.
Source: NHTSA WEB SITE -
2023 KIA SORENTO- Delta, UT
While traveling on a freeway, the front sliding portion of our sunroof exploded outward and upward. Sunroof was closed at the time with no impact present to cause the event. A very expensive repair for something that is clearly a defect of some sort. KIA was contacted and not willing to warranty or help cover.
Source: NHTSA WEB SITE -
2020 KIA SOUL- Ypsilanti, MI
Vehicle has 22000 miles and has a major/excessive oil consumption and engine failure. Exhaust camshaft (broken pin) Exhaust CVVT (broken pin) These components breaking caused the vehicle to stall and completely shut the vehicle down while driving 70 MPH on the freeway. The vehicle was inspected by a Kia certified mechanic and mentioned this is a well known concern. The only indicator that there was an issue was an engine light which gave a code representative of a faulty senor, not a major engine concern.
Source: NHTSA WEB SITE -
2013 KIA SOUL- Conover, NC
The contact owns a 2013 Kia Soul. The contact stated that the check engine warning light was illuminated. The contact stated that there was a misfire in the engine. The contact associated the failure with NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was contacted, and a case was opened. The failure mileage was approximately 151,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2016 KIA SEDONA- Hancock, MI
Engine experienced mass, sudden oil consumption with no warning of any sort, resulting in significant engine damage. Oil had been changed apx 800 miles prior to incident, and vehicle showed no signs of leaks or oil consumption following the oil change. No oil leaks or wetness were found around oil filter or drain plug. Vehicle drove perfectly fine one day, and when started to leave a store it began horrendously knocking, despite operating as normal on the drive to the store. Dipstick was completely dry. No engine warning light was triggered, no low oil warning, etc. I contacted Kia America directly, as I had found examples of this same issue reported online and hoped for some cooperation, and was given a generic response to haul it to the nearest Kia dealership for diagnosis and repair, out of my own pocket.
Source: NHTSA WEB SITE -
2023 KIA SORENTO- Stafford Springs, CT
Since fall of 2025, my 2023 KIA Sorento has repeatedly been in the shop for multiple issues. Most notably, a completely wrecked steering column. This issue was fixed after being in the shop for 12 days. Then in December, I started noticing the shift would lock while in park. I would need to open the top plate and stick an item down into the shifter to emergency release in order to drive. Then all of the electrical components began to state they were no longer working. No cameras, no lane assistance, no forward collision warning, etc etc. Beyond that, all automatic locks, windows and my trunk stopped working. I was locked out of my vehicle in January in CT with my son. My vehicle has now been at a KIA dealership for 5 months awaiting the part to fix my car. All of these problems have been confirmed by their technicians. I continue to pay my $600 a month vehicle payment, as well as insurance as KIA consumer refuses to assist in any way and does not have any answer as to when my vehicle will be fixed. I do not have a vehicle that will fit my family due to this issue. I have asked them to buy back my vehicle, as it is clearly a lemon, but they state I have waited too long to request the buy back under lemon law in CT. NEVER did I think it would be acceptable to be unable to fix a customers unsafe vehicle and refuse to to do anything to help for 5 months at this time and no end in sight. I also have videos it says are too large to send.
Source: NHTSA WEB SITE -
2024 KIA EV6- Arcadia, CA
Rear tires on my 2024 Kia EV6 wore down to the tire wear-bar limit (2/32" remaining tread) at approximately 19,500 miles, while the front tires on the same vehicle measured roughly double that remaining tread (4/32") at the same odometer reading. The factory-installed tires are rated by the manufacturer for approximately 50,000 miles of tread life under normal use, so reaching the wear-out point on the rear tires alone at roughly 39% of that rated mileage is well outside expected wear for this vehicle at this mileage. This is not an isolated event: numerous other EV6 owners have independently reported the same front-to-rear wear disparity and premature rear tire wear online, across different driving styles and regions, which points to a vehicle characteristic (front/rear torque split, alignment or camber specification, or suspension geometry) rather than individual driver behavior. Uneven, accelerated rear tire wear reduces traction and increases stopping distance, and raises the risk of hydroplaning, tread separation, or blowout, particularly in wet weather, since the rear tires lose effective grip well before the front tires or before a typical maintenance interval would flag it. The wear was confirmed and documented, including tread-depth measurements at all four corners, by an independent third-party vehicle condition inspection performed at lease return. There were no dashboard warning lights or driver-facing alerts indicating the wear; it was only discovered through physical tread-depth measurement at that inspection. The tires inspection results are available upon request. This appears to reflect a design or specification issue affecting the vehicle's rear tires disproportionately, rather than a manufacturing defect isolated to one tire.
Source: NHTSA WEB SITE -
2016 KIA SOUL- Cameron Park, CA
The contact owns a 2016 Kia Soul. The contact stated that while the vehicle was parked, it was started, and there was smoke coming from the engine compartment. The vehicle was turned off to stop the smoking. The check engine warning light was illuminated. The vehicle was towed to a dealer, where it was diagnosed, and it was determined that the engine needed to be replaced. The vehicle was not repaired. The contact researched and became aware of an unknown recall; however, the VIN was not under recall. The manufacturer was not notified of the failure. The failure mileage was approximately 140,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2026 KIA SPORTAGE- Painesville, OH
I was driving on the freeway, when all of a sudden my car felt like it was driving on its own. It began jerking, rapidly accelerating causing the rpm to go up on its own, and causing the engine to rev. It alternated between accelerating and braking. I pulled off to the side and had it towed to the dealership I lease it from. The dealership drove it and the same thing happened. They said it was stuck in 2nd gear, so they have to completely replace the transmission. There were absolutely no warning lights or messages prior to this occurrence. It happened during rush hour so there were a lot of cars out, and I felt as if I lost control of my car. I also had to pull off to the side of an off ramp as I was attempting to get off at an exit to go to work.
Source: NHTSA WEB SITE