KIA Complaints

The contact owns a 2021 Kia Telluride. While the contact’s wife was driving approximately 60 MPH, the sunroof was open, and there was a loud sound coming from the sunroof, and metal pieces flew off the vehicle and fell inside the vehicle. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was out of warranty. The failure mileage was approximately 75,833.

The car lights have dimmed tremendously, I replaced lights by myself with no luck over the years. It has just come to my attention, they knew and addressed reported problems but never sent a recall or safety notice that the reflective material designates. My car is at the dealer and confirmed this is the problem, your help would be great. Also, a steering recall and the part was replaced with the same material, it now needs to be changed again and they want me to pay. I thought all safety recalls never expire. Thanks in advance, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Unknown was just driving to go to my husband to work and it came on when I was coming back home and when I went to pick my husband up from work and was stopped at a stop sign the lights came back on

Jeff Smith Kia in Perry was doing the maintenance they went out of business Kia Hutchinson I told several employees more than once that I was having problems the car would slowly shut down and cut off start then stop on the hey I had to call tow trucks have rentals there was a chainsaw sound underneath had to constantly place oil in the car Kia Never contacted me about a recall the dealerships never communicated recalls on the engine and oil burning they placed me and my grandchildren at risk and say I have to pay $110000 for a new engine. A belt. Cadillac converter and I simply do not have that. School starts in a week 1/2 and I cannot get four children to school or make it to my Dr appointments tremendous hardship and safety concern because a mechanic told me the shutting down is a mechanism to keep the engine from catching on fire and exploding. I have been told by several Kia owners they had the same issue. Walmart mgr told me it is a manufacturer issue I should not have to pay for repairs.

Odometer Fraud. The contact owns a 2026 Kia Sportage. The contact stated that after purchasing the vehicle, it was determined that there was a mileage discrepancy. At the time of the purchase, the mileage was 0. The vehicle was a dealer sale. The document from the dealer indicated that the mileage was 488. The vehicle was a used rental vehicle prior to the purchase. The contact determined that the actual mileage was 1,060. The contact called the attorney general and Penn DOT regarding odometer fraud.

On XXX my family and I were heading home from a family vacation. My engine burned through the oil that was put in my car on XXX. No low oil pressure light came on and there was no warning my vehicle had problems with the oil. We took our car to a Kia dealership in [XXX] and that’s when I was informed that my engine was burning oil. We had no prior knowledge that there was a problem. The service guy we were working with admitted that this issue was due to the fault engines from Kia and submitted a claim to get my engine replaced that was denied due to “low oil” INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I purchased a 2019 Kia Soul in June 2022. Since purchasing the vehicle, it has been stolen three separate times. During at least one theft, the steering column was damaged to bypass the ignition, and responding officers indicated the theft method was consistent with the widely reported Kia theft method. I had possession of my keys during the incidents. The repeated thefts created a significant safety risk, financial loss, and left me without reliable transportation. I am concerned the vehicle’s theft-deterrent system did not provide reasonable protection against unauthorized operation. Police reports were filed for each theft, and the incidents have been reported to Kia. I am submitting this complaint so NHTSA can evaluate whether this vehicle’s anti-theft system presents a safety-related defect or warrants further investigation.

The vehicle's passenger cabin continually has a strong odor smell after longer drives or after the vehicle idles for a longer duration in time. The vehicle was brought to Horne, KIA in Gilbert, AZ twice in June for same. Both times the service department stated they could not duplicate the problem and could not ascertain that it has anything to do with recall SC368. The problem continues at time of this writing (07/14/2026). The strong fuel odor is causing headaches to family and young children. The problem could not be reproduced but matches the SC368 recall. KIA Customer Service was contacted today, and they advised the only thing they can do is trust their authorized service department that there are no concerns (Horne KIA). I requested the matter be escalated, but my request was denied.

Since taking delivery on June 20, 2025, this vehicle has exhibited a vibration at highway speeds, most severe at approximately 72 mph. The steering wheel visibly shakes and the vibration is felt through the steering column. It is fatiguing over long drives and I have become unwilling to use the vehicle for family highway travel. I reported it to the selling dealer within days of delivery. Authorized Kia dealers have attempted repair four times over thirteen months, including tire replacement, multiple road force balances, and alignments. The dealer has now tested the vehicle with the original factory wheels and tires, an aftermarket set, and a known-good set of wheels and tires from another EV9, and confirmed in writing that the vibration is still present in all three configurations. The dealer has additionally found excessive road force on the original factory tires on two separate occasions. The dealer has advised me that Kia may consider this a normal characteristic of the model and that no further repair is expected. No crash or injury has occurred.

my 2014 Kia Sorento is having a paint issue and I know their is a class action law suite to get repaired. The only complaint I have is the white pearl paint is chipping off the front of the roof and on the left and right sides of the windshield . I would like to see if my car qualifies to get these areas repainted