KIA Complaints

View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2021 KIA SELTOS
    - Beaumont, CA

    The car has less than 50,000 miles on it and the transmission is malfunctioning. Something about the dual clutch system losing protection. It has lost more than 70%. I knew there was a problem when the car reported transmission temp hot.

    Source: NHTSA WEB SITE
  • 2024 KIA SOUL
    - Crestview , FL

    The car will not lock via the key fob or automatic door locks. When you turn off the ignition and open the drivers door it chimes and you can not lock the doors. It’s in park, and I turn the steering wheel. I’ve unplugged the negative battery, and had the fuses checked.

    Source: NHTSA WEB SITE
  • 2019 KIA SOUL
    - Leesport, PA

    I was driving through a busy intersection when the vehicle stopped accelerating causing risk to myself and other drivers. I was able to get the vehicle through the intersection and pulled over. I turned the vehicle off and it would not restart. I had the vehicle towed to my local independent service center where a diagnostic was performed. It was found to be engine failure due to the connecting rod to the pistons. It resulted in a loud rod knock and white smoke from the engine. There were no warning lights or sounds or quality of driving prior to the failure until the vehicle suddenly stopped accelerating. Vehicle was regularly maintained. Kia is currently in a lawsuit due to engine failure but does not include my VIN even though it experienced the same exact cause of engine failure as many of their other vehicles. The vehicle has not been inspected by the manufacturer, police, or insurance representives.

    Source: NHTSA WEB SITE
  • 2015 KIA OPTIMA
    - Bowie, MD

    The contact owned a 2015 Kia Optima. The contact stated that while driving to the residence, the vehicle caught on fire. The contact stated that while at a traffic light, the vehicle suddenly shut off. After exiting the vehicle, the hood was opened, and there was smoke coming from the engine compartment. The contact called an independent mechanic and, within two minutes, became aware of the fire. The contact called 911 for the Emergency Services. The Fire Department arrived and extinguished the fire. There was no injury sustained. There were no warning lights illuminated. The vehicle was previously taken to an unknown local dealer, where it was diagnosed that the engine was leaking with a blown head gasket. The engine was replaced. The vehicle was towed from the scene and was deemed a total loss by the insurance company. The manufacturer was contacted and opened a case. The failure mileage was approximately 212,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2026 KIA CARNIVAL HYBRID
    - Leander, TX

    I own a 2026 Carnival Prestige SX Hybrid and having loss of propulsion problems. After much research, and absolutely no help from KIA, I now think my problem is my foot, size 15, is too large to safely drive this vehicle. My shoe intermittently depresses the brake ever so slightly while I accelerate from a stop. This triggers the Brake-Throttle Override which temporarily cuts propulsion power. The BTO is in all US cars but of the five vehicles (2025-26, different manufacturers) I have driven this past six months, this is the only one that has given me concern for my safety! KIA claims the vehicle is operating as expected! I claim that they have engineered the brake and acceleration pedals too close to each other creating a serious safety issue for those of us with larger foot sizes. The owners manual makes no mention of the BTO function nor how to restore propulsion once the BTO has been activated! While all US vehicles have the BTO function, they vary as to how the function performs. In KIA, once the BTO is triggered, all propulsion is suspended! The BTO was designed to prevent runaway acceleration. In this KIA, they have created a new safety problem because they failed to allow enough space for larger footed individuals room to safely operate their vehicle! KIA needs to introduce a foot size requirement for all prospective buyers or redesign the area around the accelerator and brake pedal so safety is no longer an issue!

    Source: NHTSA WEB SITE
  • 2015 KIA OPTIMA
    - Valdosta , GA

    I would say that the time this incident happened I was driving and me and me nephew were in car at time taking to shop to see why it was making a sound like air and all of sudden the car started swerving and slowing down and then it made a pop sound and smoke started coming from the car and I was thankful that I didn’t get hit but affraid and also hit my head in car due to the sudden jerk car mad and then it popped sound a d smoke came from good. The next day I have to pay to get back on the other side and also tow it home which it been parked since but I see a recall on my vin and want to find out how to get it to the nearest Kia to fix the recall

    Source: NHTSA WEB SITE
  • 2014 KIA OPTIMA
    - Manchester , TN

    On 7/13/26 around 0715 my son was driving our 2014 Kia optima when it caught fire and burned from the engine to the back of the car. Fire dept and law enforcement had to respond and the vehicle along with thousands of dollars of property was destroyed by the fire. This vehicle is a total loss and I’m trusting an investigation as to I believe their fire started due to the engjbe and electrical faults of Kia motors.

    Source: NHTSA WEB SITE
  • 2024 KIA FORTE
    - Lombard, IL

    Coolant is burning and going into the oil in the engine. Occupancy indicator is malfunctioning causing a drastic amount of liability for death

    Source: NHTSA WEB SITE
  • 2014 KIA OPTIMA
    - Vancouver, WA

    Steering coupler issue. When turning the steering wheel. It is making a clunking noise even when in park and making it feel not smooth to turn the wheel either way. Very distracting and awkward when driving. When speeding up you can feel the issue with the steering coupler more. You can feel the noise and clunk feel when driving over bumps and turns. There has been a campaign/recall for other makes and models. But this car hasn’t been included.

    Source: NHTSA WEB SITE
  • 2021 KIA SORENTO
    - Millbrook, AL

    The vehicle suddenly lost power when in drive or reverse but will idle fine in park or neutral.

    Source: NHTSA WEB SITE