KIA Complaints

View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2021 KIA SORENTO
    - REIDSVILLE, NC

    Was driving and car lost all power then violently shifted to the next gear and almost caused an accident

    Source: NHTSA WEB SITE
  • 2024 KIA EV9
    - Kensington, CA

    Snow accumulates under wiper blades and then ice sticks to the wipers themselves. Big chunks of ice form on blades so that wipers do not clear snow/water off of windshield. Impossible to see while driving when this occurs in snowy conditions. Defrost setting on HVAC is not enough to melt ice so must be manually removed. No reference in user manual or from KIA on how to manage.

    Source: NHTSA WEB SITE
  • 2003 KIA SORENTO
    - Tucson, AZ

    For some reason, KIA has halted production of the Air Bag Clock Spring mechanism for 2003 Kia Sorento's EX with cruise control. In my opinion, this was a vital component of the Air Bag safety system for any vehicle. So why the halt in the production of this vital part. Kia part #93490-3E160. Maybe the NHTSA can get an answer to this. I'm sure I not the only one driving a 2003 with the Air Bag light illuminated.

    Source: NHTSA WEB SITE
  • 2015 KIA SORENTO
    - Glenshaw, PA

    The problem started when our car died while driving it. After a few different replacements, Kia decided to replace the entire engine under a recall. After driving the car for a short period of time, the check engine light came on. I went to check the oil and it smelled overwhelmingly like gasoline. I took it to my mechanic who said the check engine light was coming on because of the catalytic converter needing replaced. And the high pressure fuel pump was leaking gas into the oil tank. He said that both of these reasons were because the engine was replaced and they should have all been replaced simultaneously under the recall. I did look it up and there was a second recall for 2015 Kia Sorentos who had there engine replaced, that the high pressure fuel pump should be replaced because it was leaking gas into the oil tank. However, Kia told us we do not qualify for the recall because it was a different type of engine. But this is the exact same car and exact same issue, therefore I feel this should be included under the recall 17V-224.

    Source: NHTSA WEB SITE
  • 2014 KIA SORENTO
    - Earlysville, VA

    The contact owns a 2014 Kia Sorento. The contact stated that while driving at various speeds, the vehicle made abnormal knocking sounds. The contact stated that the failure occurred increasingly. The contact stated that upon starting the vehicle and attempting to drive later in the evening, the engine seized. There was no warning light illuminated. The vehicle was towed to Peacock Auto, where it was diagnosed and determined that the engine had seized and needed to be replaced. The vehicle was towed back to the residence. There was no warning light illuminated. The dealer was notified of the failure and informed the contact that the VIN was not included in a related recall, and that a diagnostic test was needed. The vehicle was not repaired. The contact related to the failure to Kia Campaign Number: WTY039. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 124,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2019 KIA STINGER
    - Jonesboro , GA

    The car had fuel pump recall I had it fixed on 10/24 now the car has the same issue but your kia refuses to fix it. My warranty company is replaceing the fuel pump but not the reprogramming of it but why is it my issue if it is a recall to begin with that wasn’t fixed or I would not need a high pressure fuel pump and have the same problem. Kia states they only fix one time so now I’m responsible to have it programmed when it was a recall to begin with

    Source: NHTSA WEB SITE
  • 2020 KIA TELLURIDE
    - Houston, TX

    The contact owns a 2020 Kia Telluride. The contact received Kia Campaign Number: 296 for the "Halogen Headlamp High Beam". The vehicle was repaired. The contact stated that on one occasion while driving at an undisclosed speed, the high-beam lights failed to illuminate as intended. The vehicle was taken to the dealer; however, no cause for the failure was found. The contact stated that the failure persisted. The vehicle was taken back to the dealer. The dealer was unable to repair the vehicle. The contact stated that the failure had gotten worse. The manufacturer was notified of the failure. The failure mileage was approximately 60,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2015 KIA SOUL
    - Cornelius, OR

    The contact owns a 2015 Kia Soul. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated the vehicle failed to accelerate above 20 MPH. The vehicle lost motive power and stalled. In addition, the contact stated that the vehicle was shaking abnormally. The vehicle was towed to the dealer and was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2014 KIA OPTIMA
    - Lithonia, GA

    After an oil change and spark plugs drove 3 miles and now car will not drive code is Manifold p0106 need this fixed dealer cannot determine issue Car is at Nalley Kia in Stonecrest GA

    Source: NHTSA WEB SITE
  • 2025 KIA SELTOS
    - Terrell, TX

    My Seltos was sitting in my driveway and a crack appeared this morning. It wasn't there two days ago when I last drove it.

    Source: NHTSA WEB SITE