KIA Complaints
View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2025 KIA CARNIVAL- Toa Alta, PR
One night while driving all lights went out even panel radio too and in a couple of seconds came back to normal..a few weeks after that while driving a loud warning sound came on and the info panel turned Red when I felt a breeze my door was opened by inself
Source: NHTSA WEB SITE -
2020 KIA SORENTO- Baton Rouge, LA
As I was driving down the street it sound like I ran over something but it was actually my engine failing, then caught on fire. I was able to pull over and used water bottles to let out the fire. My vehicle had to be towed to the repair shop because the engine wasn't able to restart.
Source: NHTSA WEB SITE -
2023 KIA SORENTO- Deltona, FL
Vehicle gear slipping acceleration loss with difficulty in proper control of the vehicle. Vehicle has a consistent noise that comes from the accelerator as if something was loose and vibrating. The wheels don’t seem to be moving at the same time and feels like the cars slightly moves side to side as if something in the structure of the vehicle has como off loose with sounds/ rattle coming from the passenger side and back. The vehicle has have wheels aligned and checked more than 6 times with continuous problems and no real solution from the dealers. The dealer has stated everything is fine and to go back if a light sensor turns on. They have said every excuse possible, from telling me that I don’t know to drive the vehicle to having the cops called on me to be removed from the premises . To the dealership telling me they will not check the vehicle. I have gone to 5 different dealership and they refuse to acknowledge my concern with the vehicle. I went ahead and place the vehicle on a lemon law and settled with Kia stating they would validate the warranty. The problem is the dealership have told me that they have to do lots of paperwork and they have to replicate the problem, but have me drive the vehicle instead of them . They stated they only drive the vehicle for about five minutes. The service advisor at time have requested authorization from me inorder for them to drive the car. When asked for a mechanic to do the testing, Ive been told they are may no be available and are working on other vehicles.I have stated the vehicle starts presenting the problem after it has been driven for a while. Again the dealership dismisses all of my claims. The vehicle doesn’t feel safe to drive and I fear a collision may happen putting my life and others at risk.
Source: NHTSA WEB SITE -
2025 KIA K5- Wallingford, CT
I had plenty of time to pull onto a perpendicular street. While accelerating the car would not shift to next gear. It hit about 4.2 rpm and still did not shift. I was almost hit!!!! After pulIing over to safety, I ensured it was not in manual mode. Started driving again and It wouldn’t go more than like 20 mph. I pulled over a second time and shut it off. Started it up again and it worked fine. 603 miles on this car. Kia is not interested in quality it seems.
Source: NHTSA WEB SITE -
2015 KIA OPTIMA- Alamosa, CO
The contact owns a 2015 Kia Optima. The contact stated while driving 70 MPH, the vehicle lost motive power. There was no warning light illuminated. The contact pulled over, stopped on the shoulder lane, and had the vehicle towed to a local dealer to be diagnosed. The contact was informed that the knock sensor was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 98,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2012 KIA OPTIMA- Atlanta, GA
The contact owns a 2012 Kia Optima. The contact stated that while driving at various speeds on several occasions and making a turn, there was a loud popping sound coming from the steering column and the wheels. Additionally, while attempting to shift into reverse, there was a popping sound coming from the steering column and floorboard. A mobile mechanic went to the residence where the vehicle was parked and stated that the failure might be associated with the steering column. The vehicle was not repaired. The vehicle was taken to a parts store where a handheld diagnostic scanner retrieved a fault code for steering wheel angle sensor signal failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 202,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2015 KIA FORTE- San Antonio, TX
The contact owns a 2015 Kia Forte. The contact stated that the vehicle had been taken to a local dealer and was diagnosed and determined that the catalytic converter and spark plugs were faulty and needed to be replaced. The contact stated that the parts were replaced; however, soon after the repairs, while her husband was driving 40 MPH, the transmission started slipping and failed to shift properly. There were no warning lights illuminated. The contact’s husband was able to drive the vehicle to the residence and then the vehicle was towed to the same dealer for a second diagnostic test. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 137,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2024 KIA CARNIVAL- Waxhaw, NC
Sliding doors closed on my oldest son’s fingers leaving severe indentation on his pointer, middle and ring fingers. My youngest son has his head dragged inbetween the door and the exterior of the vehicle. I was able to dislodge his head by the base of his neck. My dealership was unhelpful and went as far as to gaslight me into thinking any of this was my fault as a parent. I was shown where the sensor was (a thin strip of garbage) and was told that unless the sensor detects depth it will not stop. I was questioned why my child’s head was on the ground of the car and was judged as a mother. I simply explained he’s [XXX] and fell as the door was opening to which the door dragged him by his head. Thankfully my children were unharmed physically but emotionally are scarred. It’s not a matter of IF something tragic happens to another family but WHEN. Make the recall and get this garbage van safe for all families who think it’s safe. I tried to recreate a situation where the sensor should stop using a stuffed bear. The door not only struggled to shut making creaking noises but then completely shut on the child sized stuffed animal INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2024 KIA SELTOS- Winchester, KY
There is a coffee symbol alert that randomly comes on regardless of driving on long trips saying to take a break. These messages are super abrupt and disruptive to my attention while driving, there is no option to remove the alert or sound. Could cause an accident
Source: NHTSA WEB SITE -
2017 KIA SORENTO- Utica, NY
Car shut off and the radio kept going on and off red light on dash board and steering was hard
Source: NHTSA WEB SITE