KIA Complaints
View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2021 KIA SOUL- Mesa, AZ
The contact owned a 2021 Kia Soul. The contact received notification of NHTSA Campaign Number: 25V099000 (ENGINE AND ENGINE COOLING). The contact stated that while starting the vehicle, there was an abnormal ticking sound coming from the vehicle. The contact stated that there was an abnormal burning electrical odor. No warning lights were illuminated. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was not repaired. The contact stated that on other occasions while the vehicle was idling, the RPM fell. The dealer and manufacturer were made aware of the failure. The failure mileage was approximately 20,000.
Source: NHTSA WEB SITE -
2013 KIA OPTIMA HYBRID- Denver, CO
The contact owns a 2013 Kia Optima Hybrid. The contact stated that while driving at an undisclosed speed, the message "Hybrid battery system warning - Pull over -Do Not Drive" was displayed, prompting the contact to pull over and discontinue driving the vehicle. The vehicle was towed to the residence. The ABS and TPMS warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The failure mileage was 146,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 KIA OPTIMA- Tigard, OR
The paint on my car has started to crack and peel. The car is 10 years old, but hasn't been in any accidents or anything toxic sprayed on it. I feel that this should be under warranty or recall, as it will effect the resale value.
Source: NHTSA WEB SITE -
2020 KIA TELLURIDE- Harker Heights, TX
Driver side power folding mirror is malfunctioning. It will sometimes get stuck in one position and won’t retract unless manually repositioned. It has not yet been inspected by the manufacturer. No warning lamps have appeared. A Google search of the issue suggests this may be a common issue with the vehicle make and model.
Source: NHTSA WEB SITE -
2015 KIA SORENTO- Richland, MO
The oil pump quit and Kia had a service bulletin that indicated that the oil pumps were defective and 10 years or 180k they would repair. Not may case.
Source: NHTSA WEB SITE -
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2018 KIA SPORTAGE- REEDS SPRING, MO
I am writing regarding the KIA recall #SC336. About 6 months ago I noticed my 2018 KIA Sportage w 139,000 started using a lil oil. Then 3 days ago it starting cutting out & ck engine light came on. I called mechanic & took it into his shop. He put a coder reader on it and it said, misfire on #2. He did a compression test and there was 0 pressure on #2 cylinder. He then took a camera and went down and there is a hole in #2 piston. He recommends a new engine. He had me call the KIA Customer Care # however, they basically told me the deadline for class action suit expired and I had no remedy with them. My car was not acting up at the end of said deadline so, why would I have filed a claim?! I seen this info on recall #SC336 as to oil consumption & no compression in '20-'23 Souls and Seltos. I have also seen several mechanics forums speaking about my year of Sportage with compression issues. I am a poor lady on disability and still owe $11,000 on this car w no extended warranty coverage. Is there anything I can do in order to get KIA to include my vehicle in an engine recall ? I have now obtained a loan for the $4,800 rebuilt engine I just purchased from Auto Zone! Thank you in advance for your attention to this matter.
Source: NHTSA WEB SITE -
2018 KIA SORENTO- Columbus, OH
I was driving my daughter to school and heard 2 popping noises under the car. The car started smoking as I was driving. I pulled into the parking lot and the car wouldn’t stop. I pressed the break multiple times before it eventually stopped. The car was completely smoking from the hood and then caught fire as I got me and my children out of it. The fire department came and successfully put the fire out after about 30 minutes of continuous flames. It was a total loss
Source: NHTSA WEB SITE -
2012 KIA SORENTO- Kapaa, HI
The downhill break control (DBC) and the traction control system is is engaged and eliminated in the dash. It causes smoke or steam to come from under the hood after it is driven. This is the second time this issue has happened. I spent over $3,000 and six months getting this fixed last time. If there is not a recall on these things it should be recalled and fixed without me having to pay for it again. I believe it should have been covered the first time it happened.
Source: NHTSA WEB SITE -
2022 KIA TELLURIDE- SUMMERVILLE, SC
As part of the fix to address a recall related to a a drivetrain defect and potential rolling issues, Kia installed software that would automatically apply the emergency brake when the car was put into park and the door was opened, and/or turned off. The problem with this fix is that once the car is off, the driver can not disengage the parking brake, thus creating an issue related to towing or moving the vehicle out of the road after an accident. This also makes it impossible to perform a rear brake replacement as the parking brake cannot be released. This software update needs to be amended so the the driver can disengage the parking brake when needed.
Source: NHTSA WEB SITE -
2020 KIA SPORTAGE- Barre, VT
Just got my oil changed 2 weeks ago and the oil light came on, checked and there was no oil, so been adding oil and it keeps burning it up, after reading a bunch of forums I see that I’m not the only one to have this issue. This isn’t the first time I’ve had this issue, I figured first 2 times were accidental but now that I’m on my 3rd time I believe that something is wrong.
Source: NHTSA WEB SITE