KIA Complaints
View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2023 KIA K5- Moreno Valley, CA
The contact owns a 2023 Kia K5. The contact stated while driving at approximately 70 MPH, the transmission unexpectedly downshifted, shuddered, and there was an abnormal sound coming from the vehicle. The Electronic Stability Control Warning Light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the transmission needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 18,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 KIA OPTIMA- :Panama City, FL
driving down highway on March 1, 2025 a knocking sound started, the oil light came on, making weird loud tapping, knocking sounds. I just bought vehicle about 4 months ago, it was in mint condition and I NEED my car is my lively hood
Source: NHTSA WEB SITE -
2021 KIA SOUL- new london, OH
ON WAY TO WORK MY CAR STALLED ENTERING HIGHWAY TOOK CAR IN TO GET CHECKED THEY SAID THERE WAS NOTHING WRONG WITH IT ..IT NEEDED OIL CHANGE .THAT WAS APPRO. 60000 MILKES...THEN JULY 2024 EXITING HIGHWAY IT STALLED AGAIN I HAD TO RESTART HAD IT CHECKED IT WAS ABOUT 72000 MILES THEY SAID SAME THING. THEN IN SEPT OF 24 IT STALLED AGAIN DAY AFTER OIL CHANGE ENGINE LIGHT CAME ON. i TOOK IN AGAIN THEY SAID ITS THE OIL PISTON RINGS SAID MY ENGINE NEEDS REPLACED AND ITS NOT UNDER WARRANTY. sO NOW ITS 8000 OR MORE MONEY TO REPLACE ENGINE. i HAVE KNOCKING SOUNDS LIKE SOMEONEONE IS THROWING JACK AROUND CAR...
Source: NHTSA WEB SITE -
2025 KIA SORENTO- College Station, TX
Outside temp was 33 degrees F with a slightly lower windchill. I started the car and, when I accelerated to 30 mph, my car began to beep and the dashboard indicated the speed was limited to 30 mph. It went into limp mode and resisted when I tried to go above 30. We were towed to Kia but they could not replicate the issue and said it may have been due to the cold. A Google search showed others with 2025 model Kias also had the issue and they also happened during colder temps. I was glad I was on a 40 mph road and not a highway or it could have been a dangerous issue. There was no indication of any issue until I tried to accelerate to 30 mph. It drove fine the night before when it was also below freezing.
Source: NHTSA WEB SITE -
2019 KIA OPTIMA- Taylorville, IL
When attempting to stop, my brake petal goes all the way to the floor causing me not being able to stop! No warning lamps or messages and no other symptoms or problems with my brakes It start month ago and seems to be getting worst
Source: NHTSA WEB SITE -
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2020 KIA STINGER- Moultrie, GA
My car shut off while driving down the road, it would not restart, there were no warning lights or check engine lights on. I had it towed to a repair shop and they replaced the fuel pump. Later I found out the fuel pump was recalled for the car and submitted the work receipt for reimbursement on 12/18/2024. I was never notified of the recall to have it replaced. It has been 11 weeks today and I have not been reimbursed for the $1100 I paid to have the fuel pump replaced. I could have been severely injured when my car engine shut down while driving.
Source: NHTSA WEB SITE -
2024 KIA SPORTAGE- Stanfield, NC
I have had no accident. In my opinion the 2024 Kia Sportage has a dangerous fire safety problem. This car has no way to open the back tailgate from inside. No release inside the car or on the key. I an accident occurs and the driver should pass out and could not get the key to someone, there is no way inside the car to release the back door to escape. If the car should catch on fire you would have to breakout the windows and then you will still have to take the door off to get to the people if driver can not hand you the key .There was an auto opener on the 2023 but not this model ..unless you purchase it special, which no one told me this when I purchased this car or I would not have purchased it .I even called back 3 months later trying to find out how to open my door and first was told by a dealer it was on my key as I tried to find it and called the dealership two additional times and asked at the dealership 2 more when I went for maintenance. made a 3rd trip and finally spoke to someone at the dealership who just now told me there is no key or inside access to the trunk. The dealers did not know and had me searching to use the key and the drivers door section. I think there should be a recall and they should have to put this on the car for it is a great safety hazard if you or your child is trapped inside a wrecked car. They should at least tell you this before purchasing and I would not have bought and paid cash for this car. NOW they want me to pay for this ? It is a fire SAFETY HAZARD. They need to make this right! Cars have had a way to get into the rear on key and from inside for 20 years now Please consider this before people dies in a accident due to this. I did call the company and they seem unconcerned. They need to get this feature on my car without charging me for it.If this was a standard feature on the 2023 then it should be on the newer cars ..It is all about money and not our safety.Why would you take a feature this important off a vehicle?
Source: NHTSA WEB SITE -
2020 KIA SORENTO- Marion, IL
[XXX] while driving down the highway the vehicle started to stall and shake significantly, while exiting the highway then and only then did a check engine light and oil pressure light. The safety of myself as well as my husband and 4 kids was put at risk b y the fact that it was during the solar eclipse, and our area highways were bumper to bumper traffic. With multiple accidents already happenening in the area. Had we not safely been able to exit the highway ourselves as well as any other individual around us could have been in imminent danger of a serious accident. The problem has absolutely been confirmed by Larry stovesand kia as well as sales automotive. The vehicle has not further been inspected. As kia stated it is a cylinder 4 misfire requiring a total engine replacement. That they state is not covered under warranty (exceeded miles) or class action that includes kia sorentos up to year 2019. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2018 KIA RIO- Okeechobee, FL
The contact owns a 2018 Kia Rio. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was restarted. The vehicle was taken to an independent mechanic, where it was diagnosed with a cylinder #1 misfire. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 102,316.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2021 KIA SELTOS- South Orange, NJ
The contact owns a 2021 Kia Seltos. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to restart. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); the VIN was included, and parts were available, but the vehicle had not been repaired. The manufacturer was not notified of the failure. The failure mileage was 86,000. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE