KIA Complaints
View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2023 KIA TELLURIDE- York, PA
The window trim on all four doors has come off. The rear ones were replaced under warranty repair and the front doors are not being repaired as the warranty has expired.
Source: NHTSA WEB SITE -
2021 KIA SOUL- Lagrange , ME
Consistent oil burning of about one quart per 1,000 MI I think an exact number would be .8 per 1000 occasional misfiring and stalling presumably due to improperly heat treated piston rings like other recalls
Source: NHTSA WEB SITE -
2015 KIA RIO- Greenville, SC
The contact owns a 2015 Kia Rio. The contact stated that while driving at 30 MPH, he observed smoke emanating from the engine compartment, prompting him to pull to the shoulder of the roadway and evacuate the vehicle. After a visual inspection of the engine compartment, the contact observed flame jutting up from the engine. Local emergency services arrived and were able to extinguish the flames but did not provide details on a possible cause for the fire. The check engine warning light was illuminated. The vehicle was towed to a tow yard but had yet to be evaluated by the insurance provider. The contact was unaware if a fire report had been filed. A police report was filed, but no injuries were reported. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); the VIN was included, and parts were available, but the vehicle had not been repaired. The manufacturer was not notified of the failure. The failure mileage was 160,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 KIA SOUL- West Valley, UT
Multiple misfires, codes Codes P062E x2 P0300 P0303 P0302 P0500 P0267 P0264 P050B
Source: NHTSA WEB SITE -
2019 KIA SORENTO- Belflower, CA
We were driving home Saturday and our 2019 Kia Sorento EX V6, 3.3L engine with 24000 miles, just stopped running. We got the car pulled over and noticed smoke coming out of the hood. The tow truck towed it to the dealership: seized engine. We are the second owners of this vehicle, we purchased it from a Honda dealership 20K miles on it and have not had one moment's trouble with it until this happened. We have had regular maintenance done, etc. So now I have a vehicle that I owe several thousands of dollars on that is completely useless.
Source: NHTSA WEB SITE -
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2021 KIA TELLURIDE- Larchmont, NY
While driving under normal conditions the engine started making a weird sound. Shortly after the power steering wend out and the dash, lights and infotainment system went dark. The engine shut off completely and will not go back on. This is after bringing the car in for continuous issues and always being told they are resolved and the car is fine.
Source: NHTSA WEB SITE -
2014 KIA SOUL- Oklahoma City, OK
The contact owns a 2014 Kia Soul. The contact stated while driving approximately 30 MPH, the ESC warning light illuminated and turned off and on. The contact was concerned that the vehicle might catch on fire while parked or while driving. The contact stated that the failure was related to NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The vehicle was taken to the local dealer, where it was diagnosed that the hydraulic electronic control unit needed to be replaced. The part was ordered, but the vehicle was not yet repaired. The manufacturer was not contacted. The failure mileage was approximately 96,806.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2023 KIA SPORTAGE- Jackson , NJ
While driving on a highway at approximately 5:00 p.m., a loud explosion occurred. My husband said it sounded like we were shot. Once we pulled over, we discovered the panoramic sunroof had exploded. We immediately pulled off on the nearest exit and drove the car right back to the dealer. While my husband drove the car, I researched sunroof explosions and found several complaints of other Kia cars with panoramic sunroofs that had exploded. Upon arrival at the dealership, the service department was closed, but we were able to bring the car inside the garage since it was raining. There was no impact to the sunroof and no bridge where something could have fallen from it. The broken glass looked like it had exploded outward like a volcano. Shattered pieces of glass were scattered on top of the cloth covering but most pieces must have flown off the roof during driving. A saleswoman made a ridiculous claim that the explosion could have been caused by hail. It was 55 degrees out. Another salesman made a comment that it could have been some kind of combustion or that something fell on top of the sunroof (like a meteorite fell from the sky while driving?). Now, the following morning, Kia (a man named Walt) is claiming something hit the sunroof, "pictures don't lie", and they will not do any work on the car until my insurance company is contacted and an appraiser comes to look at the damage. We also took pictures and do not see that an impact occurred. No other cars on the highway at the time the sunroof exploded were impacted with their driving or even pulled off the road, so I cannot imagine Kia's claim that "something hit the sunroof." No other cars were impacted.
Source: NHTSA WEB SITE -
2021 KIA SELTOS- Seth, WV
The contact owns a 2021 Kia Seltos. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while accelerating from a stop light, the vehicle suddenly stalled. The contact had to excessively depress the accelerator pedal to continue driving. No warning lights were illuminated. After turning off the vehicle there was an abnormally strong burning oil odor coming from the vehicle. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was approximately 75,000. VIN tool confirms parts not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2021 KIA SELTOS- Murrells Inlet, SC
The contact owns a 2021 Kia Seltos. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle had received an oil change in October and the contact was informed that there was an oil leak underneath the vehicle and that the low oil level was a concern. The contact checked the dipstick, and the oil level was low. The vehicle was taken to an Auto Body Shop and an oil change was performed. The vehicle was driven to the dealer who checked for an oil leak, replaced the oil filter, and performed an oil change. The manufacturer was made aware of the issue and informed the contact that parts would be available in April. The failure mileage was 35,200. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE