KIA Complaints
View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2024 KIA TELLURIDE- Oxnard, CA
The manufactured seat belt and alarm system failed. My seat belt alarm for the 3rd row rear seat fires intermittently while driving when the seat is empty (no one or no items are in the seat) since I purchased the vehicle. I had this issue evaluated at a Kia Dealership, but they ran diagnostics and "no codes" came up so they did not fix anything. The issue persists. Recently, I had my rear passenger side window broken by a thief and they entered my vehicle when it was locked. The manufacturers alarm did not fire at all.
Source: NHTSA WEB SITE -
2015 KIA OPTIMA- Ocala, FL
The contact owns a 2015 Kia Optima. The contact stated while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer, where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 KIA SPORTAGE- Las Vegas, NV
I have had this car not even two years and until 8 months ago I never had issues but now it has been burning/draining the engine oil like crazy. I mean every three days I have to put about 4 quarts with how bad it goes. I've already checked for leaks and anything burning from the exhaust and there's nothing. I've called Kia and they want me to pay $200 just for them to diagnose it and not fix anything. It puts me and my sisters safety on the line because it jerks whenever it is low and then whenever it is idle. This hasn't been recreated/replicated by a dealer as I don't have the funds for them to check. There aren't any warning lights or sensors telling me anything. It's gotten to a point where I'm just not sure what else to do and I've done research where in the past, this car specifically has this kind of problem yet it shows no current recalls of it.
Source: NHTSA WEB SITE -
2020 KIA SOUL- Kansas City, MO
So my car (despite being regularly maintained) had complete engine failure. At 100,300 miles. I was told the bottom half of the engine had complete shut down due to excessive oil burning. The car would start but then when put in gear would die immediately. When originally noticed the engine would shut down when going from a stopped position into moving, usually through an intersection. Not safe at all.
Source: NHTSA WEB SITE -
2019 KIA SORENTO- RIVERSIDE, CA
Vehicle has frequent oil consumption issues. It’s burning oil way too fast and causing a potential issue with the engine. According to the staff at the car shop, there is no way to fix it. You have to just kind of deal with it. It seems to be a defect that has not been addressed and is only for first owners. Bought my vehicle from a dealership and apparently this isn’t covered. This is a Lemon and it’s clearly unknown issue based on the workers at the car shop that have not been addressed and is causing an issue with my engine.
Source: NHTSA WEB SITE -
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2020 KIA OPTIMA- Jacksboro, TN
My car is using a lot of oil and I have to change the oil every 2 thousand miles, oil light will come on and I check the oil and it shows the oil stick almost dry within 2,000 miles after having oil changed. The car will loose power and has a ticking noise in the motor. It’s frustrating to have to change the oil every 2,000 miles instead of every 3,000-5,000 miles like most vehicles.
Source: NHTSA WEB SITE -
2021 KIA SORENTO- Ramona, CA
Engine stumbled and suddenly lost power, the engine turned off while on roadway in traffic. Car wouldn’t restart. When it did restart, an extreme smell of gasoline and tail pipe emissions was observed. Car was discharging gasoline from the tail pipe, at alarming rate, on to the ground. Car was unsafe to drive.
Source: NHTSA WEB SITE -
2021 KIA SOUL- Pine Hill, NJ
Engine failure of the 1.6 liter turbocharged GDI engine at 102,670 miles. Engine light went on while driving back on the Atlantic City Expressway and engine lost power reduced to 45MPH. Had car towed to dealer and was told the engine was no longer usable and had to be replaced. KIA engines are failing at an alarming rate and a recent recall of the same year KIA Soul is in effect. My KIA engine is not the recalled engine but my failure was pretty much the same as the 2.0 Liter engine. I think an investigation of my 1.6 liter turbo GDI should be made as well.
Source: NHTSA WEB SITE -
2024 KIA EV9- Sunnyvale, CA
When driving over uneven surfaces, like typical urban and suburban roads and highways, the rear end seems so wobble and slide. It feels like the heavy EV is about to break traction and slide sideways. It porpoises as well. It makes every passengers heart skip a beat. These are on dry roads, obeying speed limits, with the stock tires. An expansion joint, seam of two types of road material, utility cover or other irregularities can cause this. Easily reproduced but dealers or Kia America don’t seem to believe or care.
Source: NHTSA WEB SITE -
2017 KIA FORTE- Billerica, MA
I purchased a 2017 Kia Forte from a used car dealer. Two weeks after I picked up the car, the car stalled at intersections. I checked it out at a Midas and they found that oil was not getting to the engine and it needed a new engine. I towed it back to the dealer because it was within the Lemon law, under 75,000 miles. He said he fixed it, and replaced the engine, but after I picked it up, the same thing happened. I towed it back again and printed a list of mechanical things to check that was online. The second time, he said they cleaned the engine. I am concerned that there is a serious problem with the car and it is not safe to drive. I would have to restart the car and it would stall again. I have not picked up the car a third time again.
Source: NHTSA WEB SITE