KIA Complaints
View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2021 KIA SOUL- Ringgold, GA
The contact owns a 2021 Kia Soul. The contact stated that while turning the ignition on and off, there was a knocking sound coming from the dashboard. After pulling into a parking lot, a red exclamation point illuminated the instrument panel, and the steering wheel seized. The contact was able to coast out of the way by driving forward. The vehicle was turned off and towed to the dealer. The dealer was unable to determine the cause of the failure. The vehicle was not repaired. The failure occurred two more times while driving at various speeds, and the vehicle was towed to the dealer each time. The dealer was unable to determine the cause of the failure. The dealer informed the contact to return the vehicle if the failure recurred. The manufacturer was informed of the failure by the dealer and a case was opened. The manufacturer advised the dealer to replace the electric power steering module should the failure recur. The failure mileage was 53,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2021 KIA SELTOS- Cape May Court House, NJ
The contact owns a 2021 Kia Seltos. The contact stated that while driving at 80 MPH, the vehicle stalled with the check engine warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was towed to the dealer where it was diagnosed and determined that the engine block had failed, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 66,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 KIA SOUL- Largo, FL
The contact owns a 2017 Kia Soul. The contact stated that the check engine warning light was illuminated on the instrument panel soon after an oil change. Additionally, the contact stated that there was oil accumulating around the exhaust pipe. Upon inspection of the engine, the contact discovered that oil was leaking from the piston rings. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 102,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2013 KIA OPTIMA- Decatur, GA
The contact owns a 2013 Kia Optima. The contact received notification of NHTSA Campaign Number: 23V652000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2021 KIA SELTOS- Ellsworth, WI
The contact owns a 2021 Kia Seltos. The contact stated that while driving at an undisclosed speed, the vehicle shut off while depressing the brake pedal. The contact stated that prior to the failure, the check engine warning light was displayed on the instrument panel; however, the check engine warning light was reset after the initial failure. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 72,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2022 KIA TELLURIDE- Incline Village, NV
22May2023: 2022 Kia Telluride had a complete brake failure while exiting an elementary school garage, leading to a collision with the closed gate. ABS warning lights came on and witnesses heard ABS sounds despite dry pavement and slow speed. Driver stopped car by throwing into park. CCTV captured the incident. Can send higher res but your site won't allow large files. Inspections (22-24 May 2023): Multiple ABS and electronic stability control (ESC) errors were detected by local repair shops and a Kia dealer. Other Reports: Owner found other Facebook with similar ABS-related brake failure. They claimed they had contact with about 7 others with same issue - allegedly signed secrecy agreements with Kia to receive compensation/buy back. Dealer Inspection Blocked (30Nov2023): Kia scheduled another brake inspection at dealer, but a regional Kia executive intervened and canceled it last minute. No explanation given. Kia's Refusal (8Apr2024): Kia denied ABS issues could cause brake failure, despite evidence. 20May2024 Recall: Kia recalled a wheel sensor linked to ABS malfunctions but claimed it does not affect braking ability. Settlement Offer: Kia offered compensation but required a secrecy agreement and other terms not acceptable to owner. I have documentation for all.
Source: NHTSA WEB SITE -
2018 KIA SPORTAGE- Greensboro, NC
Drivers seat reclines but gets sick in that position. You can toggle the control but sometimes it goes back into more of recline, and getting harder to get back up.
Source: NHTSA WEB SITE -
2016 KIA FORTE- Gretna, NE
I had diagnostic ran because of a knocking sound and stalling and the oil pressure warning light. I was informed by the technician that the oil pressure was extremely low. Upon further inspection they found metal shards in the oil filter blocking oil flow. They told me this is a known defect and that Kia should be responsible. Contacted Kia and they said it’s not covered. It has 98,289 miles
Source: NHTSA WEB SITE -
2020 KIA OPTIMA- Poca, WV
Vehicle Check engine light started flashing on and off, Code thrown is a P1326 and vehicle went into limp mode, shutting down power essentially going down the highway. Oil burning is excessive, and replacement of oil is at 1-2 quarts every 2 weeks. Engine is not running smoothly. No warning signs of oil burn present until oil pressure light flickers on when taking a curve or sitting on a major incline. Kia Dealership is aware of an issue with the P1326 codes and bearing wear, however, year of vehicle seems to not be included in the original lawsuit and recall/safety notice from all indications. Engine was manufactured and is the same as the 2019 engine that is included. Engine seizure is potential at highway speeds which could cause major harm or death during travel without warning.
Source: NHTSA WEB SITE -
2017 KIA SORENTO- South El Monte , CA
Engine problem. I've had to replace spark plugs and have to add oil almost every week. This was done about 3 months ago. Today check engine light came back on and it's the same problem stalling and shaking as if it's going to dye in me .. I bought my car brand new I've been the only owner..it's only got 80,000 miles .. I know that you guys have life time warranty on your engines .what do I need to do to have it repaired under warranty?
Source: NHTSA WEB SITE