KIA Complaints

View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2016 KIA SORENTO
    - Hancock, NH

    The engine failed while driving. The dealer noted in case details they observed excessive scoring on the cylinder wall and damage to the piston ring, as well as a significant reduction in compression. Despite these findings the dealer and manufacturer said the repair "would not be covered under the PI campaign for engine failure" and "was not related to an engine rod bearing failure." Note that the dealer did not inspect the rod bearings. Worn or damaged connecting rod bearings can significantly reduce compression by allowing excessive piston movement and causing a leak in the combustion chamber. Moreover, excessive scoring on the cylinder wall indicates that the metal from failing connecting rod bearings has been scraping against the cylinder wall, leaving deep scratches and grooves, likely due to excessive wear on the bearings, causing significant damage to the piston and cylinder assembly. This model vehicle should have been included in the recall concerning connecting rod bearings that affected other Kia model vehicles.

    Source: NHTSA WEB SITE
  • 2024 KIA EV6
    - Paramus, NJ

    I see there is a lot of battery issues with KIA EV6 out lately; my car randomly died near my house and nothing was working, doors wouldn't open/close, hazard light wouldn't come on.. had the car towed to the dealership same day. they claim that they fixed my car properly and fixed the recall issue with the battery.. drove the car back home the same night. next morning; car is again dead and nothing is working; I feel very unsafe driving this car and i see online hundreds of kia EV 6 is having same issues. I don't think Kia is properly addressing this issue or the technicians know how to properly fix this.

    Source: NHTSA WEB SITE
  • 2022 KIA SORENTO PHEV
    - University Place, WA

    The contact owns a 2022 Kia Sorento PHEV. The contact stated that while reversing the vehicle, the rearview camera failed to display a clear image, and the grid lines were not properly aligned. The contact crashed the vehicle into his mailbox. There were no injuries sustained and no police report was filed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 23V610000 (Back Over Prevention); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 22,500.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2024 KIA SPORTAGE
    - Catawba, SC

    While traveling on a 4-lane highway and using cruise control, a car in the left-hand lane was making a left turn across a median cut through, and my car's sensors detected a collision and took me from 60 mph down to 35 mph in about five seconds. If a car had been behind me, it would have rear ended me. I no longer use the cruise control for this reason. And yes, my sensors were clean. I had just gotten the car cleaned within a day or two prior. I have an appointment this coming Monday to take it to the dealership, to have them look at it. Separate incident. While parked in a parking lot, came out of restaurant and cars were parked very close on either side of my car. My car's sensors detected collision and would not let me back out. I had to pull forward and try to go back numerous times before it finally released the collision warning and allowed me to back out. This happened many months ago, but I am just now having the time to take it and drop it to the dealership because they want to keep it all day.

    Source: NHTSA WEB SITE
  • 2014 KIA OPTIMA
    - Redlands, CA

    Brake lights only work when car has lights off when Libyans are on brake lights stay on entire time

    Source: NHTSA WEB SITE
  • 2025 KIA TELLURIDE
    - ALVIN, TX

    Issue: Engine stall & loud tapping/grinding noise Vehicle only has 1,100 miles and has stalled about 5 times when slowing down to about 10mph & then accelerating again. Issue has also happened when going about 3mph & then accelerating. About 10sec stall & then vehicle takes off. Several of the stalls happened even though the Auto/Start switch was engaged to disable feature since I thought maybe a bad switch was the issue causing the stalls, but stalling happens with it on & off. Another issue engine makes a tapping noise when in gear & accelerating up to about 1200rpm. Issue has been getting louder since purchase. At 1100 miles started car & pulled into garage after vehicle set for about 2hours (75F outside), upon doing this the engine sounded terrible like there were a handful of marbles in the engine, super loud sound, at this point made appointment with dealer, but they are so backed up vehicle can't go in for service for about 2 weeks per no loaner car available until then, since it can take up to 1 week to get looked at. Will update with their findings but looking at form pages & You-tube videos it seems like the ongoing engine tapping complaint resulting in an engine replacement & maybe part of the 2024 recall Valve Spring breaking resulting in the loud marble sound I am hearing. Car stalling is a major safety concern since a few of the stalls happened when pulling in front of traffic going 60mph.

    Source: NHTSA WEB SITE
  • 2013 KIA OPTIMA
    - South Charleston, WV

    My driver's side door lock actuator is stuck in the closed position, and will not allow me to close the door. I searched for a video on what to do, as I need the door to close to drive safely, and found hundreds of videos of people with the same car having this same issue. The fix that a video provided explained to hold the door handle open (the inside or outside handle work just the same) and to take a key or screwdriver and flip the actuator into the correct position, allowing the door to latch properly. I searched the internet to see how difficult it is to replace, and found more people with my car's make/model having issues with their door being stuck in the lock position, while the door is closed. This would be a nightmare in the case of an emergency retrieval. A faulty lock could literally be life or death.

    Source: NHTSA WEB SITE
  • 2023 KIA EV6
    - Schwenksville, PA

    While driving, the vehicle screen showed an electrical warning on the screen. The car went into limp mode and dropped to 25 MPH. 5 minutes later, the screen showed a critical electrical issue and said I needed to pull over as soon as possible. It was towed to a dealership. They found the ICCU is faulty. Because so many EV6's have this problem, it is on national backorder, My concern this vehicle seems to be a safety hazard where it shuts itself down and strands its driver because of faulty parts.

    Source: NHTSA WEB SITE
  • 2015 KIA SORENTO
    - Leeds, AL

    Kia had a class action lawsuit for rod bearing failure. The settlement appears to require a KSDS (knock sensor) software update. This was a 'Product improvement campaign', which would extend the warranty to 15yr 150k miles. Kia mailed the letter to a previous address, failing to notify the owner. This should have been a recall. Engine has seized, warranty claim denied. Estimated repair over $9,000. Kia failed to notify owner of the defect, only sending one letter, to a bad address. Kia is dodging it's responsibility, the warranty claim is denied. This reeks. Looking up on their website for recall information, it says 0 incomplete campaigns for vin number.

    Source: NHTSA WEB SITE
  • 2013 KIA SOUL
    - Bloomington Springs, TN

    The contact owns a 2013 Kia Soul. The contact stated while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment. No warning light was illuminated. The vehicle was taken to a dealer to be diagnosed. The dealer made the contact aware of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 107,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE