KIA Complaints

View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 KIA SOUL
    - Odenville, AL

    honor catalytic converter failure under manufacturer warranty which they refuse to honor after 90 days at the kia service center , and fail to replace the defective part

    Source: NHTSA WEB SITE
  • 2015 KIA SEDONA
    - Elgin, IL

    Low Head Lights do not work. High beams and fog lights work. This seams to be a KIA problem across makes and models. Why has a recall not been issued?

    Source: NHTSA WEB SITE
  • 2016 KIA SPORTAGE
    - Shelby , NC

    Have approx 101000 miles on car. It had 54202 when i bought it from A Kia dealer in Gastonia NC who was forced out of ownership because of fraud. The car has been serviced regularly and engine oil changed between 3-5ooo miles. I have put approximately 57000 miles since 2017. I have never had an issue with car until Christmas Eve 2024 when after leaving stop sigh and a turn around panel oil light came on and as i was looking for place to pull over all lights started Flashing and car completely went dead. Had to struggle to steer off road. Dead checked oil level good had it changed less than month temperature was normal Car dead and would not crank. Had to pay 200 on Christmas Eve to get towed to my son’s house which was approximately 15 miles. I had driven over 200+ miles averaging 60-70 mph. Diagnostic code P0014 - B camshaft position timing over - advanced or system performance bank 1. Troubling shooting told Me to replace sensor that might fix problem. I put the $89 sensor in and the car actually started but sounded like it was gonna blow up. Mechanic looked at it and said timing belt loose but he was afraid damage was done to engine and might need new one Am working on getting it towed over 200 miles away to a mechanic that i trust to look at timing system. I’m gonna have approximately $600 dollars spent and really nothing has been done but sensor replaced. After reading these complaints it seems around 100000 miles this has happened to quite a few 2016 Kia Sportages. It looks like people are having no luck with help from dealers. We need help on this. I was lucky it did not completely shut down when i was drivin 70 mph or i could have been killed. Please advise where to go from here

    Source: NHTSA WEB SITE
  • 2023 KIA SELTOS
    - BAYAMON, PR

    Dear, I own a 2024 Kia Seltos and have experienced a recurring issue. While driving, I stopped at a red light, and the vehicle's automatic stop system activated as usual. However, when the light changed and I pressed the accelerator, the vehicle completely shut down. To restart it, I had to turn the key to the "Off" position, shift to "Parking," and then turn it back on. This issue has occurred four times now, and I’m concerned it may compromise driving safety. I would appreciate your guidance in resolving this matter. Looking forward to your response. Best regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

    Source: NHTSA WEB SITE
  • 2015 KIA OPTIMA
    - Bartlesville, OK

    The contact owns a 2015 Kia Optima. The contact stated that while driving at an undisclosed speed, he smelled a burning odor permeating throughout the interior of the vehicle, prompting him to discontinue driving the vehicle. After a visual inspection of the exterior of the vehicle, the contact observed what appeared to be a hydraulic fluid leak underneath the engine compartment. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V331000 (Service Brakes, Hydraulics); the VIN was included, but the vehicle had not yet been repaired. The manufacturer was not notified of the failure. The failure mileage was 160,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2022 KIA SOUL
    - Miami Beach, FL

    The contact owns a 2022 Kia Soul. The contact received notification of NHTSA Campaign Number: 15V123000 (VEHICLE SPEED CONTROL) However upon having the vehicle inspected by a local dealer, she was denied service of the recall due to the ECU unit not responding. The contact was advised that the unit needed to be replaced before having service completed for the recall. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 95,700.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 KIA TELLURIDE
    - New Boston, NH

     The contact owns a 2020 Kia Telluride. The contact received notification of NHTSA Campaign Number: 24V148000( EXTERIOR LIGHTING) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2021 KIA TELLURIDE
    - Santa Cruz, CA

    My infotainment/navigation system has failed before the 4 year anniversary of my car 1/13/21. The screen freezes with larger vertical magenta colored blocks in the foreground with an olive green and brown background. Sometimes the screen is completely black. The color on the screen often oscillates between blue and regular functionality. When the system temporarily worked, I updated the software. Yet updating the software did not correct the chronic, safety issues with the screen. This very flawed Kia Telluride 2021 infotainment system presents a real safety hazard to every driver who has purchased this car. Today I am in Capitol Kia replacing a 3 year old infotainment system on my own dime. I counted there should be a class action suit and a recall.

    Source: NHTSA WEB SITE
  • 2017 KIA SORENTO
    - Northlake , IL

    like many other kia owners I have a Kia Sorrento and after 6700 miles started running into problems with oil consumption. I have Toyota extended warranty because I am second owner and wanted some type of coverage. Kia knows there are problems and giving customers run around plus higher insurance premiums. second time over 5 days my car is being evaluated I have done 3 oil changes since March 2024 I did get engine oil switch fixed did own oil consumption test which Toyota did not except because it was not Toyota or kia dealer that did it. I would sue them on my own or geta new car if i could afford it. I love the car for size and smoothness of ride but they are failing their customers.

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Warren, PA

    The contact owns a 2016 Kia Sorento. The contact stated that after shifting the vehicle into park(P), the gear shifter would fail to shift out of the park(P) position. The contact would be forced to use a screwdriver to open the shift lock release button in an effort to shift gears. The contact also mentioned that the check engine had appeared on the instrument panel. The contact used a code reader that determined that the transmission range sensor circuit was defective and needed to be replaced. The vehicle was not repaired. The manufacturer had yet to be notified of the failure. The failure mileage was 162,747.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE