KIA Complaints

The contact owns a 2017 Kia Sedona. The contact stated that the vehicle failed to immediately start and was experiencing rough driving with the check engine warning light illuminated. The vehicle was taken to the local mechanic who diagnosed the vehicle and informed the contact of the head gasket, head gasket bolts, fuel pump, and fuel injector failures. The vehicle was not yet repaired. Additionally, the passenger’s side electronic sliding door failed to properly latch due to a faulty electrical locking mechanism. The vehicle was not repaired. The manufacturer and local dealer were notified of the failures, but no assistance was provided. The manufacturer informed the contact that the vehicle was not included in an undisclosed Extend Warranty Coverage for the failure. The failure mileage was 50,000.

The contact owns a 2024 Kia Telluride. The contact stated that while driving at approximately 40 MPH, he observed a metal trim on the driver's window detached partially. The contact inspected the vehicle and observed a big jagged metal sticking out from the bottom of the driver's window. The vehicle was taken to a dealer twice where the dealer taped the trim, but the failure re-occurred within hours each time. On one occasion while parked, a friend's child ran near the vehicle, was caught by the protruding metal trim, and seriously scratched. Medical attention was not needed. The manufacturer was notified of the failure. The failure mileage was approximately 13,000.

The contact owns a 2019 Kia Soul. The contact stated while driving at undisclosed speeds, the ABS and AED warning lights were occasionally illuminated. The vehicle was taken to a local Auto Zone and scanned. The contact was informed that the HECU Solenoid Voltage Relay needed to be replaced. The vehicle was taken to a local dealer where it was diagnosed with a faulty HECU Solenoid Voltage Relay, and the contact was informed that the HECU Solenoid Voltage Relay needed to be replaced. The vehicle was not repaired due to the cost. In addition, after the vehicle was taken to the local dealer, the ABS and AED warning lights were no longer illuminated. The manufacturer was not made aware of the failure. The failure mileage was approximately 28,763.

Problem with the BCM, my signal lights, headlights and beeper is not working. My power lock doesn't work nor my beeper

Oil light is flickering. Kia told me this is a serious issue but won't fix it. I did a research this is a common issue with 2013 Kia optimas. Please help

This deals with auto locks on the vehicle. The doors are supposed to lock when the vehicle is put in gear, and unlock when it is put in park. That happens most of the time, perhaps 75% of the time. When it doesn’t work properly, the doors remain locked. Passengers can get out, but unopened doors remained locked, and if you try to reopen a door from which someone just excited the vehicle, they will find that the door is locked, and they can not open the door. This is mostly an annoying situation, but it could be life threatening under the right circumstances, such as a child in the back seat needing to be removed in an emergency situation. Both the salesman and the service department told me that a lot of owners have reported this problem. When I called Kia’s 1-800 customer support, they know nothing about the problem. Additionally, a quick internet search confirmed that it is widespread. I have had the vehicle to the dealership four times for repair. The first three times, the service department said they couldn’t do any repairs because the problem did not duplicate for them. The fourth time, I drove into the service bay, got out, and all the doors were locked. Not good enough, even though it happened right there and was easily verified. They said they had to remove the door panel, hook up some piece of equipment, and then have it happen. Well, it didn’t, so they did nothing. They said that Kia will not repair it without it happening while hooked up. Obviously, their warranty is a joke, but it goes beyond that, as this is a potential safety hazard.

The contact owns a 2025 Kia K5. The contact stated that the engine made an abnormally loud sound while driving and idling. The vehicle was taken to the dealer several times, but the failure could not be duplicated. The vehicle was taken to the dealer, where it was diagnosed that the tensioner and the pulley were worn out and needed to be replaced. The vehicle was repaired; however, the contact stated while driving 55 MPH six days later, the service, the battery, the low-pressure oil warning lights, and several other unknown warning lights were illuminated. The contact stated that the steering wheel and the brakes locked, causing the contact to lose control of the vehicle. The vehicle then stalled in the middle of the road. The contact stated that the vehicle that was behind swerved to avoid hitting the contact's vehicle and unexpectedly crashed into another vehicle. The contact sustained mental injuries. The driver that was behind the contact's vehicle sustained significant bleeding from the forehead, back, and neck pain, and abrasions on the neck, arms, legs, and other parts of the body. The driver's vehicle was significantly damaged. The other driver whose vehicle was crashed into was an older individual, who sustained a broken arm, broken neck and collar bone, abrasions on the facial area, injured back, and a broken nose. The driver's vehicle was totaled. Both drivers were transported to the hospital by ambulance. No further information was provided. A police report was filed, but the contact did not have the police report information available. The vehicle was towed to a second dealer, Kia Delray(2255 S Federal Hwy, Delray Beach, FL 33483), where it was determined that the pulley and the tensioner had detached. The vehicle was not repaired. The manufacturer was notified of the failure and several cases were opened, but no further assistance was provided. The failure mileage was approximately 2,230.

Kia states that they do not have the parts for the current recall. Not sure if this has anything to do with any recalls but my check engine light went on in 2023, after paying for diagnostic testing, the mechanic cannot find any emissions leak. And after spark plugs were changed in Feb 2024, the light went off. Then Nov 2024, the light went back on again. Although there is a code stating there is an emissions leak again. I am scared to drive the car without knowing what is wrong. Is the part available for the current recall?

I am having issues with delamination and paint peeling off, on my driver's side pillar. The paint is the pearl white.

The driver cluster in front of steering wheel constantly goes from blank to partial screen to proper driver display. I have video of this happening. The speed, turns signals, odometer and blind spot information cannot be seen during the blank and partial screen. The dealer has replicated the problem. I’m out of warranty so replacement will cost $8500. There were no issues up to the point where it failed.