KIA Complaints

View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2015 KIA OPTIMA
    - Greensboro, NC

    When I was driving my car had stopped driving, the engine light had popped up. I put a new battery, and starter on to see if that was the problem, but it wasn’t. I then took the car to battleground Kia in Greensboro, NC. They confirm that the engine had stopped working due to being locked up and it had a recall on it. First they said they can’t fix the engine without my registration and license, I turned that in then They said they will not fix the recall if I don’t have enough evidence of oil changes which I’ve handed over to them multiple times. I thought a recall was suppose to be fixed without hassle. My Kia advisor is Matt Cates. Email:[email protected]

    Source: NHTSA WEB SITE
  • 2018 KIA STINGER
    - Villa Ridge, MO

    Oil Pressure Switch is bad. Kia had a recall begin July 3, 2029 that the part was faulty and did extend to eligible vehicles to 15 years or 150,000 miles. This part is known problem in the make and model of the Kia Stinger and I now have this issue with my 2018 Stinger GT2 with 115,000 miles. Many complaint on forums related to this but it seems that Kia has selected specific vehicles only. Oil light comes on when care is stopped at an idle. Then goes off and does happen when car is cold.

    Source: NHTSA WEB SITE
  • 2015 KIA K900
    - Laguna Beach, CA

    Around 9/25/23, KIA service technicians confirmed that my vehicle had an engine fire rendering it inoperable. The incident appears consistent with NHTSA Recall Number 23V652: several engine compartment components melted due to the fire.¶For approximately 16 months, I persistently sought a resolution with KIA. Despite my efforts, KIA refused any corrective action & instead presented me with a $66,749.72 invoice for a new engine. This was alarming given I had purchased the most comprehensive extended warranty when acquiring the vehicle from an authorized KIA dealer (I am the original owner).¶The extended warranty company denied coverage, citing a general exclusion for overheating incidents. They classified the engine fire as overheating, voiding the warranty I had purchased for added protection. This interpretation seems inconsistent with the warranty's intent & the nature of the incident.¶The fire risk aligns with the ABS module defect described in Recall 23V652 which states an electrical short can lead to significant overcurrent, increasing engine compartment fire risk.¶My vehicle had only accumulated about 40,000 miles. I had consistently followed a rigorous maintenance schedule & exercised meticulous care in vehicle upkeep throughout the entire lifespan of the vehicle.¶This situation has left me without transportation, imposed a severe financial burden & has harmed my professional career (I am founder & director of one of the world's most renowned quantum institutes).¶Most importantly, I am deeply concerned about the safety risks to other KIA owners.¶KIA's handling of serious recalls appears consistent with their unsatisfactory treatment of me. For recall #23V652, KIA delayed warning that nearly 1 million vehicles should be indefinitely parked & operated far away from ALL flammable materials. Reports indicate injuries, fatalities & property damage from this defect. Nevertheless, KIA has yet to provide an adequate solution to this critical safety concern.

    Source: NHTSA WEB SITE
  • 2022 KIA NIRO EV
    - Encinitas, CA

    Car has broken down, not started, battery dead when fully charged MULTIPLE TIMES. It has been in the Kia service department since March 2024 (9 months) and they can’t figure out where the parasitic drain is from. This is the third time this year getting towed to the Kia dealership with no resolution. No warning lights / labels prior to failure. Danger by leaving me stranded 3+ times this year with need for triple A.

    Source: NHTSA WEB SITE
  • 2019 KIA OPTIMA
    - Granite city, IL

    Since January 2024 I have had to replace the spark plugs more than 3 times. It has also had to have an oil change done at least every two months regardless of the miles that were put in it. BURNING OIL LIKE CRAZY Mid October 2024 a full tune up was done as well as oil change and less than two weeks later it started bucking like a bronco and all oil was gone out of it. Check engine light is on and oil light goes on and off. Cannot drive at all

    Source: NHTSA WEB SITE
  • 2022 KIA SORENTO
    - Nashville, TN

    Engine light came on while driving . Solid light. Car started to vibrate and felt like it would stall. Engine has only 38,000 miles. Kia Greenway Certified Technicians at Hickory. They charged me $200 for the diagnosis. They later said the check engine code was due to bad fuel injectors, I paid $950 for that service. That day I took the car out and after 5 minutes of driving it I had to go back to Kia to tell them my check engine light was on again. Now they said they had to drain the gas because the tank was damaged, They charged me $900 and $350 for the spark plug replacement, but none of that worked. The car continues to have problems and they don't know what it is. There is some defect in this car model that should be investigated because I have read on internet forums and I am not the only one with this complaint.

    Source: NHTSA WEB SITE
  • 2013 KIA SOUL
    - Olney, MD

    Feel no control of steering Clicking sound when turning steering wheel Tight/ hard to steer wheel…doesn’t want to turn

    Source: NHTSA WEB SITE
  • 2019 KIA SPORTAGE
    - Idaho falls, ID

    Vehicle was throwing codes P2196 O2 sensor stuck rich, P0290 post catalyst fuel trim lean, P01720 system too rich, P016B closed loop air/fuel ratio control at limit. Brought to local dealership where they did an inspection and could not find any major issue that, in their words, “would affect drivability”. Recommended I start using premium fuel and in the future consider a fuel system cleaning. 9 days later while driving my engine starting knocking, check engine light was on and flashing, then my car died. Towed vehicle to the dealership where the assessed and found there to be no compression and stated the pistons looked “melted”. They could not give me a reason as to why, or why none of this was caught at my $100 service inspection 9 days prior. They stated I needed an engine replacement at $6700 due to failed pistons. They would not do any type of diagnostic or testing to rule out a known issue with the Theta II engine recall. They stated they did not have to do any further diagnostic since they found my pistons to be melted. Local mechanic of mine not affiliated with the dealership, assessed the engine and components, stated he did not see any abnormalities outside of normal wear and tear but did recommend I have the dealership tear into the engine since they are “Kia Experts” and know the engines. Kia dealership stated they filed a claim with corporate and it was denied. Kia corporate stated my dealership sent report stating engine failure reason is outside of scope for recall. Kia dealership refused providing me denial in writing. Sent me photo of correspondence with tech line which was a total of 3 messages. Vehicle had been at dealership since November 16th.

    Source: NHTSA WEB SITE
  • 2016 KIA SORENTO
    - Portland, OR

    Blown head gasquet and stripped head bolts repaired 2023 Blown engine December 2024

    Source: NHTSA WEB SITE
  • 2023 KIA SPORTAGE
    - Warrenton, GA

    which disables the backup camera, Tge The entire infotainment screen is blank, therefore, I am unable to view objects on camera in reverse. This has been an ongoing issue since purchasing the vehicle. Last week, Kia's service department said the blank screen was due to a dead battery which was replaced, but the issue persists. This is a safety concern that needs to be taken seriously and investigated properly besides blaming it on the battery or test driving the vehicle for a couple of minutes and stating they’re unable to duplicate the problem.

    Source: NHTSA WEB SITE