KIA Complaints

It's very high insurance..I paid twice the amount of the car in insurance and registration Kelly Bluebook said car is worth 5000.00 Brand New...I paid 6995.00 plus taxes There's a recall on my vehicle and it has 147,000 miles and i haven't even drove anywhere but from Palace Station to Decatur

The infotainment screen remained blank while in reverse. I wasn’t able to detect pedestrians or objects while backing up. After driving less than a mile, the infotainment screen started to work. After stopping at a stop sign, an “air flap warning” light appeared, then the vehicle stalled shutting completely off while in drive. It cranked after the 3rd attempt. We returned home and parked. Around thirty minutes later, the car would not start and my brother had to boost the vehicle, but we decided not to drive it. The vehicle stalled last week while making a left turn into oncoming traffic, but the dealership stated that they could not duplicate the problem!

I brought my 2016 Kia Sedona into a mechanic to get checked over and get some new front tires put on on 8/19/24. I was informed that the oil needed changing. So, I changed it as I have always done for years. We took off on a ~2600 mile round trip out east. Once there, I noticed that when I would travel close to a cement divider, a noise was coming from the vehicle that got louder as I accelerated. Thought is was the muffler (sounded like I was hot rodding). There were no engine lights on the dash, so I didn't think there were any major issues. A muffler could wait till I got back. This trip was end of August. There were no other issues, so I put it off. I figured a small hole in muffler or loose. We were called to go back out to New York for 11 days the end of November, and after another 2600 miles, the noise was significantly louder, but mostly noticeable when accelerating. Still idled fairly well. Still no engine lights. On 11/27/24 we took a 600+ mile trip. As of 12/2/2024, I brought the vehicle in to get the spark pugs changed and check the noise. The mechanic said that I was 4.5 quarts low and the noise was knocking in the motor itself. I had replaced the engine oil (synthetic) end of August and now find this Dec. 3rd after bringing it in. It has never burned oil, and there is no evidence of leakage on the floor or anywhere in the engine compartment or oil pan (mine and mechanics observations). Loss of 4.5 quarts in just over 2 months, when never an issue before? And no low oil engine light coming on? This was just taken on 5800 miles of primarily highways. From what I have been reading, knocking prior to engine failure has been popping up, and my family and I could have had a major problem had I gone any longer without checking it out. It is a major issue not having the low oil sensor go off, and suddenly being without 4.5 quarts in such a short time without prior issues, or warning.

The contact owns a 2014 Kia Sportage. The contact stated while driving 35 MPH, the service engine warning light illuminated, and the vehicle went in LIMP Mode. The contact stated that the engine started to overheat. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the turbo charger, radiator, and the catalytic convertor needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 132,000.

The contact owns a 2012 Kia Soul. The contact stated while driving 35 MPH, the vehicle started shaking abnormally, with the oil and check engine warning lights illuminated. The contact drove back to the residence and inspected the vehicle and became aware that oil was leaking underneath the vehicle. The contact raised the hood and noticed that there was oil all over the engine compartment and the dipstick had blown off. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that there was a misfire in cylinder #2 and the engine and battery needed to be replaced. The contact referenced NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) as a possible cause for the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 143,449.

My rear struts are leaking and Kia is refusing to repair them. I know that Kia recalled self-leveling struts for my make, model and year, but I'm told that my version doesn't have those struts. Even though I'm at ~85,000 miles now and it's out of warranty, I believe my struts failed much earlier and it didn't become noticeable until now. Moreover, in searching the internet, many other owners of Kia Tellurides are facing this issue. I would like Kia to be investigated for failures related to rear struts for the 2020 Kia Telluride to see if this is a parts defect.

The contact owned a 2013 Kia Optima. The contact stated while his husband was driving approximately 70 MPH and depressing the accelerator pedal, the vehicle failed to respond. The check engine warning light was illuminated. The contact stated that as the driver was pulling to the side of the road, several unknown warning lights were illuminated. Additionally, the contact stated that several drivers alerted the driver that the vehicle was on fire, and the driver immediately exited the vehicle. The contact stated that upon opening the hood, the driver saw flames, and the front end of the vehicle became engulfed in fire. The contact stated that the front end of the vehicle burned to the ground, and the front doors and the front windows sustained fire damage. The fire was extinguished by the fire department. The contact was unsure whether a fire department report was filed. A police report was filed. The contact's husband did not sustain injuries. The vehicle was towed to a tow lot, where it was totaled. The contact became aware that the VIN was included in NHTSA Campaign Numbers: 20V100000(Fuel System, Gasoline) and 23V652000(Service Brakes, Hydraulic), which the contact related to the failure. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 130,000.

Brand new Kia, and window Door trim adhesive fails within four months and trim is falling off while driving. All four trim has fallen off. Kia is aware of the issue and parts have not been available to fix. Dealers do not have parts and Kia USA says its unavailable. just one of many example of others with the same issue: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

We bought Kia Soul in July of '23 from a dealership. We had no knowledge of a recall on this vehicle from the dealer. Although it was sold to us, and assumed it was in good working order. In December of 2023, the engine/electrical system had an issue. The car was smoking, the battery was changed and it seemed to be mostly solved, although here was smoke coming from the oil area. At no point were we told that there was a recall on this vehicle or sent communications saying so. This was fixed at an independent garage - not Kia, and again we had no idea that there was a recall on this vehicles engine. We received a "Important safety recall" notification around Nov. 1st, 2024 about a problem that needed attention. Using the QR at the bottom to try to schedule the recall, there was not availability at our local dealership until late January to have this remedied. On Nov. 28, 2024, the car started having issues again. The oil light flickered on late on Nov. 27th and then by the 28th the car was unusable/undrivable and we had to have the car towed to the dealership. It was then we realized this may have to do with the recall notification that we received. We told the dealership this so they could see if this issue is part of the recall. The dealership AND Kia Customer Service then told us that the engine issues are not covered under the "extended warranty" because the recall work had not been preformed. I have to stress again A) no availability to do the recall, and B) We're the second owners of this car and were JUST made aware of the issues. The dealership we bought it from did not make us aware of a recall, nor did the places we've had it serviced for problems last year and when getting oil changes. This is UNACCEPTABLE. The repair cost is not covered, and we were told that the engine will cost $8000 to replace. The recall notice specifically says "Kia will Inspect, test, and if necessary repair or replace the engine." Kia should be responsible for this.

The Engine failed at 63,758 miles. Lancaster KIA in Lancaster, PA indicated the engine has metal shavings everywhere.