KIA Complaints
View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2016 KIA SOUL- Katy, TX
The contact owns a 2016 Kia Soul. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 140,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2018 KIA SEDONA- Pittsburgh , PA
Engine in my 2018 Kia has failed. This should be covered under warranty as van only has 90k miles on it but because I am the second owner they are telling me it is not covered. Several other 2018 Kia’s have already been recalled for engine failure. My car was burning oil. This is a manufacturing issue and I am very stressed about paying to get it fixed out of pocket.
Source: NHTSA WEB SITE -
2015 KIA FORTE- Jackson, MS
The contact owns a 2015 Kia Forte. The contact stated while driving 65 MPH, the check engine warning light illuminated, and the vehicle stalled. The vehicle was towed to the residence. The contact received notification of NHTSA Campaign Number: 20V750000 (Engine); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of failure. The approximate failure mileage was 151,000. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2024 KIA SPORTAGE HYBRID- Wayne, PA
Since leasing this SUV and experiencing the safety features for the first time, the method this manufacturer used for zero crashes methodology seems thought out and looks refined in its final product; however, there is a strong safety issue at hand. That safety issue revolves around the driver not having full response and other drivers reacting to that. For example, when I back out of my own driveway or a parking spot, water on my rear camera will immediately jam on my brakes. Since I didn't do that as a driver and there isn't an apparent danger, it is not only a human performance issue for the driver but also for other drivers on the road. Next, when I install a bike rack on the rear of the SUV, I have to reverse while overriding the rear parking brake at the same time which is added complications. This also isn't perfected so often it also jams on the brakes. While all of this is happening, the safety sounds and camera views on my screen are changing automatically.
Source: NHTSA WEB SITE -
2019 KIA SOUL- Plano , TX
My Kia 2019 soul has been giving me several problems with the engine jerking and the light coming on and then goes off and then come on I had it diagnosed several times even when I first got it and they said it was nothing wrong but I can tell it was something wrong it just like revs up or jerk or have these issues when I drive like it didn't want to pull but I kept asking and asking is something wrong with this car when I purchase it at Clay Cooley in Irving Texas they told me no they checked it out gave me a rental now I just bought that car in May of 2021 and they told me it wasn't nothing wrong the person that had it before me only had it a year and I didn't get no report on it about it but I do think it had some engine issues but they didn't give me no history of it they just say you buy it as is but I kept telling him I did not like the way the car was driving I wanted to replace it they ignored me and my calls I wanted to replace the key now I heard it is 2024 the light is still on and everywhere I went they will change my transmission in 2022 now I just got the car 2021 of me and they were saying the transmission burnt out now how can a transmission burnt out when they supposed to have checked the car when I bought it in 21 I wanted to give up this car and I wanted to replace it they never did do that. Now here it is I'm suffering with oxygen sensor and they said the Cadillac converter which wasn't the Cadillac converter cuz they said this is a new car how can it be the Cadillac converter I told him I think it was the sensor everybody saw on the cold day was not the oxygen sensor now here it is it's very bad where now I'm having issues also they was I had it checked another time where the man said I was using a lot of oil and he said the oil must be leaking and he checking it wasn't now it seems like it's leaking oil because I keep have to use six quarts of oil every 2 to 3 days I'm using oil but I don't like this car never did I ain't had it that long and I
Source: NHTSA WEB SITE -
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2025 KIA SELTOS- Bishopville , MD
When I drive this vehicle at night it seems like the low beam headlights are not aimed correctly. It seems like they are angled too far down on the road as I feel like I could not see more than 15-20 feet in front of the vehicle without my high beams on, also the low beams are angled so far down towards the road that it did not illuminate any traffic signs on the side of the road so I could not make them out either. It was scary not being able to see far out as I’m used to.
Source: NHTSA WEB SITE -
2025 KIA CARNIVAL- Whitesboro, TX
While driving at highway speeds the exterior and interior lighting/electrial system shut down completely. My headlights shut off, as well as all electrical/lighting inside the vehicle for approximately 1 minute before turning back on as if I had turned the car off and restarted it. I have a low tire pressure warning that comes on when the car is started, and it came on again as if my car had just started, while I was still driving. This poses a safety risk to myself and other drivers depending on the headlights for visibility. The incident did not cause my vehicle to stop driving although I did break due to the sudden loss of all electrical components.
Source: NHTSA WEB SITE -
2020 KIA TELLURIDE- Bloomington, IN
The braking system on the car is failing, the brakes are spongy and require to be pumped for the brakes to work securely, and occasionally the brakes would fail completely. The car has been taken to the dealer three times and ask for the problem to be repaired, I was told the brakes were fine it's just electronic braking system but I was feeling. I did have a mechanic check the brakes and was told the problem need to be repaired by the dealer it was a dealer's problem.
Source: NHTSA WEB SITE -
2014 KIA SOUL- Dover, DE
Purchased car on [XXX] less then a week later I tried o purchase Sirius radio for car, however due to being a previous customer I didn’t get a fair enough price for purchase an decided against purchase all together. However due to linking my VIN number ( assuming) kia customer recall center contacted me the very next day called 3xs left me to vmail (still have all voice mails) as KIA Then continually called me and left me voice mails stating vehicle needed to be put in shop due to not safe to drive and I needed to get appointment immediately for recalls on said vin! I called KiA of Wilmington and waited In their waiting room for said appointment for over 4hours. Not only did they lie and tell me I wasn’t in office for that long they forged my time in and out, on said one page non informed piece of paper non receipt stating I was only there for hour an half. When I literally got upset asking demanding for information on what was so dire about my car they told me oh it was nothing my car was just fine. I took there nonsense paper got in car and left. 4 days later my car literally went bonkers the check engine started flashing car wouldnt accelerate then as it started it made a loud pop/ snap sound then seized up locking up so hard it gave me whip lash and wouldnt move another inch let alone provide sound as if car wasn’t still running. I pushed to my home less then 500feet away with help of neighbors whom plugged in my car to read the code which happened to be in direct connection to said recall supposedly checked replaced IN NO WAY FIXED yet said so even though the car had no problems till kia messed with it now it’s completely broken and kia keeps hanging up on me and will not fix or even look at my vehicle I EVEN pleaded I would pay them to fix it they won’t even contact me back. This has to be illegal. Please help me! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE -
2022 KIA SOUL- Covington, GA
2022 kia soul, engine failed on the highway interstate. was traveling on [XXX] at 70mph and I slowed down due to an accident infant of me and went to accelerate again and my car shut down. and thats is when my engine failed. This is not safe at all. Took three weeks to get fixed car was only t 61,000 miles also head gasket was leaking at the time they found. But plenty of oil and jut had an oil change the week prior. Then a week after my engine replacement my starter went out. Kia corporate did not help with any warranty and the dealership are responsible for any types of warranty and they won’t grant a good will warranty. So kia is an awful car manufacturer. Something needs to be done. And kia is not inspecting why my engine failed or why m starter went bad at only 61,000 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA WEB SITE