KIA Complaints
View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2024 KIA TELLURIDE- Mayville, ND
The vehicle fails to accelerate from a stop in snow mode. Engine does not respond to acceleration pedal. My wife was stuck halfway in a intersection of a state highway. She had to shut off engine and restart the vehicle to get the car to function. No warning lights appeared. This has happened twice in the last week and after some research on the internet, it seems like this is not an isolated incident. Others have reported this same problem. Here is one particular case ID i saw was #11560843 with the same problem.
Source: NHTSA WEB SITE -
2015 KIA SORENTO- Sunnyside, WA
Was driving on the freeway and vehicle shut off doing 70 miles per hour. Had to pull over in the dark on the side of the freeway and car would not start. Has never had any problems with this before. I drive it to work and back everyday and no issues. It was very scary to sit on the side of the freeway for over two hours and 50 miles from home in the dark. I had to car the car towed to our home cost me almost 200.00. Mechanic looked at it and believes it is an engine failure. There are metal shavings in the oil. I can not drive my car it is in my driveway and will not stay on. Never had anything like this happen before. It is a 2015 with 106,000 miles.
Source: NHTSA WEB SITE -
2018 KIA OPTIMA- Petersburg, VA
Check engine light began flashing halfway down the highway. Oil changes and maintenance are done regularly. Vehicle handling seemed to be unsafe. Vehicle would not accelerate. Had inspection done in September.
Source: NHTSA WEB SITE -
2016 KIA SORENTO- Richlands, NC
The contact owns a 2016 Kia Sorento. The contact stated while driving at various speeds, the transmission was slipping, the engine was consuming an excessive amount of oil, the vehicle lost motive power before the vehicle stalled. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The contact stated that the engine had recently been replaced due to the failure. The manufacturer was not yet contacted. The failure mileage was 108,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 KIA SOUL- Saint Martinville, LA
When taken for oil changes, no oil is left on stick and motor will lock and cut off. I have to restart the car to get it to turn on.
Source: NHTSA WEB SITE -
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2020 KIA SORENTO- Mount Solon, VA
On 11/19/2024 I was driving when my Kia begin to sputter and lose power, and the check engine light came on. I was on an interstate so I exited and pulled over, after paying 400.00 in tow fees it was determined my engine had failed with only 126,291 miles. I never had any indication of problems with my engine it happened in the blink of an eye
Source: NHTSA WEB SITE -
2024 KIA EV9- Phoenix, AZ
Our KIA EV9, which HAS HAD the software update installed to address NHTSA Recall Number 24V757 (Kia safety recall SC326) has again had the driver's instrument panel screen come up blank when the car was started. This is identical to behavior we observed multiple times before taking the car to the dealership for the software update. To resolve the issue, the car was turned off and permitted to sit for an hour before we attempted to start it again and the problem was no longer present.
Source: NHTSA WEB SITE -
2016 KIA SEDONA- Topeka, KS
Description of Incident: What component or system failed or malfunctioned, and is it available for inspection upon request? The engine of my 2016 Kia Sedona seized due to a lack of oil. The oil pressure warning light, which is designed to alert the driver to low oil pressure or oil-related issues, did not illuminate to indicate any problem. The engine is still available for inspection upon request. How was your safety or the safety of others put at risk? While the engine seizure did not occur while driving, it created a potential hazard for future operation of the vehicle. Had the issue occurred during the 20-mile drive home or on future trips, it could have led to a sudden loss of power, putting the driver, passengers, and others on the road at risk. Has the problem been reproduced or confirmed by a dealer or independent service center? The Kia dealership confirmed that the engine seized due to a lack of oil. However, they have not provided a detailed diagnostic report or explanation for why the oil pressure warning light failed to illuminate. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected by Kia but has not been examined by third parties such as insurance representatives or law enforcement. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? There were no warning lamps, messages, or other symptoms prior to the failure. The oil pressure warning light, which should have alerted us to the issue, did not illuminate at any point. Best assessment: My assessment is that the oil pressure warning system failed to function as designed, leading to the engine seizing without warning. This malfunction prevented us from addressing the oil issue in time to avoid catastrophic engine damage.
Source: NHTSA WEB SITE -
2025 KIA TELLURIDE- Amarillo , TX
My 2025 Kia Teulluride that I bought on 10/21/2024 was sitting in my garage over night on 11/20/2024. The next morning 11/21/2024 I went to leave for work and notice a huge crack in the windshield. Goes from the driver side to about half way to the middle of the windshield
Source: NHTSA WEB SITE -
2017 KIA FORTE- Dublin, OH
On November 23, 2024, the brakes gave out on my 2017 Kia Forte5 EX. I found several recalls for my car regarding the brakes, trunk, engine and airbags. However, my son was in an accident and I was unaware of any recalls, as the car was purchased used. Would I still be able to get my car repaired under these recalls, or do I need to contact Kia?
Source: NHTSA WEB SITE