KIA Complaints

On November 8, 2024 a large oil leak was noticed where the Kia Sportage had been parked. When the oil was checked it was empty. There had been no warning lights prior to this occurring and I have always provided maintenance to this vehicle. The car was towed by AAA to a local Kia dealership the next day. Their technician found "leaking severe due to oil pressure switch shooting oil through the main wiring harness and to the injector harness". The repair cost was estimated at $6,148.94. I was told that my warranty would not cover this expense even though I have only 70,875 miles. I have not received a notice from Kia indicating a recall or advising that I will receive extended warranty coverage. Research has shown that many Kia vehicles and others have had this same Oil pressure switch problem. This malfunction is extremely dangerous since I drive often on interstate highways and could have been involved in a major breakdown with possible accident. Kia needs to pay for this repair.

I have had this happen 4 times now with my Sorento hybrid where the gas engine does engage with the drivetrain, leaving only the electric motor providing power. All incidents have occurred where I was sitting idle with the vehicle on. All incidents occurred when I had the vehicle in ECO mode. 2 of the 4 incidents have warnings about pulling over immediately because the hybrid battery was nearly depleted. The only resolution I've had is to pull over or come to a complete stop on the highway and restart my vehicle. Afterwards, the vehicle runs normally. I have not brought this up with a Kia dealer due to others I've discussed with saying Kia does not know what is happening. The circumstances that replicate this problem are probably difficult to recreate.

There is a problem with the engine in my Kia. I believe that this is a similar problem to other recalled Kia vehicles from the same production year, 2016, that caused metal to be present in the engine. My local Kia dealership informed me that I need a new engine due to this issue, after other issues had been ruled out as the cause of continued check engine light warnings were fixed.

Took car in for recall SC176 and was told by Taylor Kia in Lima, Oh that what was happ wasn't throwing a code. Said they fixed the knock sensor and that if it is that problem it would go off and they could check it again. My car ran worse than before getting it back. What is happening to my engine is exactly what is detailed in the recall. I drove home 35 minutes shacking and knocking the whole time and no engine light? You can hear the rod knocking in my engine. Exactly how it is explained in the recall. So, now I'm stuck with an engine that going to be ruined when the rod does flys out. Hopefully not harming me or anyone else. This is ludicrous and poor work done.

The contact owns a 2023 Kia Rio. The contact stated that while driving 40 MPH, the vehicle lost motive power. There was no warning light illuminated. The contact pulled over to the side of the road and restarted the vehicle; however, the failure persisted. The vehicle restarted; however, the transmission failed to shift into gear. The vehicle was towed to the residence. The following day the contact was able to start the vehicle and the vehicle was taken to the dealer to be diagnosed. The dealer found no failure with the vehicle. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 100,900.

The contact owns a 2022 Kia EV6. The contact stated while driving approximately 55 MPH, the vehicle suddenly lost motive power. The vehicle was coasted to the side of the road, the contact waited for a while, and then restarted the vehicle. The contact stated that several unknown service vehicle warning lights were illuminated. The vehicle was taken to the dealer who was unable to determine the cause of the failure. The vehicle was returned to the owner and returned to the dealer approximately 12 times. The vehicle had been taken to another dealer, Executive Kia (1164 N Colony Rd, Wallingford, CT 06492) who diagnosed the vehicle and determined that the battery had failed and there was battery acid accumulated on and around the battery. The battery acid was cleaned but the vehicle had not been repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

This complaint was originally sent to the State of NJ Dept. of Consumer Affairs. They forwarded this complaint to NHTSA with Complaint #1574092; Referral Packet for 24366900.OCP CRM:0446121. While I was driving, the vehicle’s engine ceased working, causing me to lose control of my vehicle’s power steering. I was on a busy State Highway but I managed to pull the vehicle into a parking lot. I then called my father, he arranged for AAA to have the vehicle towed to my auto repair shop. The next day, I was informed by my auto machanic that the engine had failed but that the vehicle had a Safety Recall from the manufacturer. I was surprised that it was a Total Engine Failure since I did not have any warning that something was wrong with the vehicle nor did I ever receive a Safety Recall Notice from Kia. I called Kia’s Customer Service to inquire about the Safety Recall on this vehicle but I was told this vehicle did not qualify under Kia’s Safety Recall because the recommended repairs required for the Safety Recall to be valid, we’re never performed. I explained that I had never received a Safety Recall Notice; therefore, I was not aware of required repairs. The Customer Service Representative said a Safety Recall Notice was sent to every vehicle owner. When I asked, How was this Notice sent? What address was this notice sent to? The Customer Service Representive told me that Kia did not send the Safety Recall Notice; therefore, there was no record of how the Notice was sent or where it was sent. How can I be responsible for a Safety related repair if I never received the Notice informing me the repair was necessary to ensure the Safety of the vehicle occupants which include my infant great granddaughter! This vehicle has only been inspected my mechanic, not by any other party; the vehicle is currently at my auto repair shop & can be inspected during normal business hours. Thank you for your help in this matter. I can reached via phone, text or email.

At 60,000 miles the engine began knocking and recently the engine blew through the bottom and cracked.

The contact owns a 2018 Kia Sorento. The contact stated that while the vehicle was parked, the contact's husband discovered that the vehicle was consuming an excessive amount of engine oil. The contact's husband was consistently adding oil for the vehicle to return to normal operation. No warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 82,940.

The contact owned a 2018 Kia Sportage. The contact stated that while driving at an undisclosed speed, he observed black smoke billowing from the engine compartment, after which the vehicle lost motive power, prompting him and his wife to evacuate the vehicle in the middle of the roadway. While attempting to retrieve important belongings from the vehicle, the contact stated that he heard what sounded to be an explosion within the engine compartment, causing him to fall backward and sprain his ankle. Moments later the front end of the vehicle was completely engulfed in flames. Local emergency services arrived and were able to extinguish the fire. The vehicle was towed to a tow yard and needed a total loss by the contact insurance provider. A fire report was filed. A police report was filed, but no injuries were reported. The contact later transported himself to an appointment with his primary care physician after experiencing physiological symptoms consistent with a cardiovascular event and was treated for angina. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 21V137000 (Service Brakes, Hydraulic); the VIN was included, but the vehicle had not been repaired. The manufacturer was notified of the failure, and a case was opened. The contact was informed that the manufacturer intended to inspect the vehicle but stated that the inspection had yet to take place. The failure mileage was 55,000.