KIA Complaints

Battery went dead. Been at dealer 2 weeks. They are waiting to hear from Kia but nothing is being done.

The paint/ clear coat all over the car is peeling rapidly and absolutely everywhere

Subject: Urgent Safety Complaint Regarding Recall Delays for My Kia Vehicle Dear National Highway Traffic Safety Administration, I am reaching out to file a safety complaint regarding an ongoing recall issue with my Kia vehicle that has not been addressed, despite multiple attempts to have it resolved. Kia has been aware of the necessary recall for several months, and I recently scheduled an appointment with my local dealership to address these recalls. Unfortunately, the dealership canceled my appointment the day before, citing that they still do not have the necessary parts to complete the repair. This situation has escalated to a serious safety hazard, not only for my family and me but for others around us. Recently, while my vehicle was parked at my child’s school, I experienced a malfunction that caused the vehicle to roll forward while still in park. I was momentarily unaware of the movement and was horrified to realize it almost struck a mother and her child who were exiting the school. This has been a frightening and deeply disappointing experience, and I am concerned about the lack of urgency from Kia in addressing this issue. I urge NHTSA to look into this matter and take action as needed to ensure that Kia expedites the resolution of these critical safety recalls. This issue cannot wait any longer, as it poses a serious risk to public safety. Thank you for your attention to this matter. Sincerely, [XXX] Phone: [XXX] Email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While slowing from cruising speed to around 5 MPH, give or take, and pressing on the accelerator, the vehicle will not respond/accelerate for up to 1 second. This is dangerous because you don't know when the vehicle will respond and if you'll have the acceleration. My assumption is this is a symptom of the hybrid system trying to determine the best mode of propulsion - gas, electric only or a combination of both. We've taken it to the dealer and we were told "this is how hybrid systems work." We've owned Toyota hybrid systems and we know this is not normal. Kia/Hyundai should reprogram the hybrid system to that it responds with no delay, even if it means the fuel milage suffers as a result.

I am the original owner of our 2021 Kia Telluride and we follow the manufacturers recommendations and ensure our oil is changed every ~10K miles. Our Kia was recently serviced at Nationwide Kia in Timonium Maryland in April 2024 and had the oil changed. As I was driving today, [XXX] the Oil Pressure Warning Light came on. When I pulled over, I checked the dipstick and it was below the low level. I immediately put in 5 quarts of oil and the light remains on. I contacted Kia and will be taking the car in for them to assess; however, I am urging that a recall for this issue is addressed. This is a common problem that others are having as well. This could have caused significant issues as I work in the inner city of Baltimore and breaking down would not be a good thing for a [XXX] Please ensure Kia does the right thing and issues a recall for this issue. Thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was driving down the interstate and my car made a loud noise and then it lost power. I was able to steer it off the exit. Tried to start it it turned over but wouldn't start . Before this happened my car was using up oil like crazy I took it to a mechanic and he said it wasn't leaking it and it isn't burning it so where is it going? I paid 10,000 cash for this vehicle and was only able to drive it 2 months the engine is gone. No warning, nothing... Kia needs to replace my engine along with all the other people that are having this problem, it's obviously kias fault too many of these 2016 serentos are having the same issue. I found out about all the other cars when I put it on the market place trying to sell it as is two different people told me that Kia had a recall and replaced their engines . How do you fix some and not all that are having the same issue?

The contact owns a 2023 Kia Niro. The contact stated when parking the vehicle, the brake pedal was depressed, however, the vehicle failed to stop as intended. The contact stated that the vehicle accelerated and jumped the curb. The contact stated that the vehicle was headed in the direction of the building. The contact noticed that a consumer was exiting the entrance of the building. The contact turned the steering wheel in the opposite direction to avoid hitting the consumer. The contact's vehicle crashed into the side of the building. The contact's vehicle was damaged to the front of the vehicle, which included the undercarriage, the battery pack, and both driver's side tires. The vehicle was towed to the dealer. A Police report was filed. No injuries were sustained. The insurance deemed the vehicle a total loss. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 12,030.

To whom it might concern. My car suddenly started burning a lot oil every 800 miles I had to change the oil twice a month and I have contacted Kia number of times and took the car to the dealer but no one helped me until last month when I was driving the car and suddenly the engine stops while I was in the highway and almost got hit by a truck and was a death near experience and I am still suffering from that incident mentally. Please notice Kia knew about the car problem and refused by all means to help me and now they refusing to acknowledge they defect with their cars and meanwhile I am left with near death experience and 8k dollars to buy a new engine .

The contact owns a 2016 Kia Sorento. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The contact stated that the steering wheel had seized and there was no warning light illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 76,800.

The contact owns a 2013 Kia Sorento. While the contact's wife was driving at an undisclosed speed, the engine was knocking before the engine seized. The contact stated that due to the failure, the vehicle side-swiped a concrete mailbox. The vehicle was towed to the dealer where it was diagnosed with engine failure. In addition, the contact was informed that the engine rod had fractured the oil pan. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that in June 2018, the engine was replaced; however, in April 2019 the failure reoccurred. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The contact was informed of an unknown expired recall repair however, the VIN was not included. The contact was informed that the recall repair might have prevented the failure; however, the contact stated that the recall notification was not received. The failure mileage was approximately 77,000.