KIA Complaints

View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2024 KIA SPORTAGE
    - Denver, CO

    Tire pressure monitoring system (TPMS) is not working correctly. It is under reporting pressure by over 3-5 PSI on Cold and Hot Tire. My vehicle is available for inspection upon request. TPMS is flagging in the system and pushing to over fill tire with air over prescribed pressure by the manufacturer. It is safety risk. I got my vehicle air pressure checked twice in 2 weeks by a national tire chain shop. It didn't happen before. it is first time. Issue first appeared 4 weeks back.

    Source: NHTSA WEB SITE
  • 2019 KIA SORENTO
    - Monroe, MI

    This morning my 2019 Kia Sorento lost power all while driving on a busy highway going 70 miles per hour. When this occured the battery light flashed twice and then the instrument cluster had all warning lights. Then the cluster started flashing and the infotainment center lost power. I lost power steering and brakes. This is not the first time this has happened and I am extremely upset. I drove to the nearest dealership because it was the next exit off of the highway. The engine was running but nothing else was working. The dealership could not get it out of park after I arrived and then it would not start. This same issue occured in 2023 and the dealer had it for over 90 days. They claimed everything was fixed and multiple things were not resolved. My cluster has sparatically flashed since 15k miles and this is ridiculous. Kia will not honor warranty or admit that this is a lemon.

    Source: NHTSA WEB SITE
  • 2019 KIA SOUL
    - Youngstown, OH

    The contact owns a 2019 Kia Soul. The contact stated that the vehicle was experiencing excessive oil consumption, which required quarts of oil to be added to the vehicle weekly. The contact stated that there was no indication of an oil leak. The low oil pressure warning light was illuminated. The vehicle was taken to the local dealer, who performed an oil consumption test. The dealer informed the contact that the vehicle had failed the oil consumption test, and the dealer requested oil change records and proof of ownership. The vehicle was not repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 90,207.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 KIA SPORTAGE
    - Thousand Oaks, CA

    The contact owns a 2013 Kia Sportage. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was unable to pull over to the shoulder of the roadway and the vehicle failed to restart. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the engine, informing the contact that the engine had seized. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 131,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 KIA NIRO
    - Corona, CA

    The contact owns a 2020 Kia Niro. The contact stated while reversing, the back over prevention camera failed to function as intended. The contact stated that the screen displayed a black image. In addition, the contact stated that the back over prevention system was inoperable. The vehicle was taken to the dealer. The contact declined the diagnostic test because of the cost. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 62,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2024 KIA SOUL
    - Las Vegas, NV

    I parked my car in the assigned parking spot. It was vandalized for theft at 5 pm by Kia Boys. Because it was a 2024 model, it was not a class vehicle that I could file a settlement claim. This is an ongoing issue, thieves are still going around looking for vulnerable vehicles to steal for joyride. It will cost 3500 to fix and many damaged owners like me don't even have any legal recourse to get the cost reimbursed.

    Source: NHTSA WEB SITE
  • 2025 KIA CARNIVAL
    - Flushing, NY

    There seems to be a very common problem of the 2025 Kia Carnival having a battery drain issue, leaving people stranded. I had a dead battery today with only one month and 300 miles of use. Thousands have had the same experience and have discussed this on various forums.

    Source: NHTSA WEB SITE
  • 2015 KIA SOUL
    - Takoma Park, MD

    The contact owns a 2015 Kia Soul. The contact stated while driving at an undisclosed speed, the vehicle stalled with no warning light illuminated. The contact noticed a knocking sound coming from the engine. The vehicle was able to restart however the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the Catalytic Overheating Protection Engine Control Unit had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the issue and a case was opened. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The approximate failure mileage was 96,643.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 KIA SPORTAGE
    - Port Orange, FL

    The contact owns a 2013 Kia Sportage. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the infotainment system was intermittently inoperable. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,000. Parts distribution disconnect.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2020 KIA TELLURIDE
    - Bumpass, VA

    Driving vehicle at 45 mph on secondary road. Small object impacted near the top of the windshield driver side - presumably from passing car. Within 5-10 minutes a small (4") crack appeared. Within 1 hour the crack was about 6". Within 2.5 hours the crack had extended to about 18". Forty eight hours afterwards the crack has extended to ~24" horizontally at mid-windshield on the driver's side. Weather conditions were sunny, clear with temperatures in the low 70s.

    Source: NHTSA WEB SITE