KIA Complaints
View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2022 KIA SORENTO- Memphis, TN
I was driving on a busy road when the computer system completely stopped the engine from running and gave a message/notice appear, accompanied with an alarm stating "engine failure." I had to put the car in neutral and try to pull over to safety. This is the third time this has happened. The second time, the dealer repair shop ran a diagnostic test and told me that they reset the computer, and nothing was wrong mechanically. This time, it is sitting at the dealership waiting to have a diagnostic test done, but I was told it was likely just a computer issue. Prior to the engine being completely stopped, the car will jump gears while driving [i.e., from 1st to 5th while going 25 miles an hour and not accelerating], and the car feels like it is misfiring. The car is two years old and has 50,000 miles. It should not have any of these issues. A car should not be putting my life in danger while driving for no reason and without any effort to fix it.
Source: NHTSA WEB SITE -
2018 KIA FORTE- Corpus Christi, TX
The contact owns a 2018 Kia Forte. The contact stated that while driving approximately 35 MPH, the vehicle inadvertently stalled and failed to restart. The vehicle was towed to an independent mechanic, where it was diagnosed that the positive(+) battery terminal was faulty and needed to be replaced. The vehicle was not repaired. The local dealer was notified of the failure, but no assistance was offered. The manufacturer was not notified of the failure. The failure mileage was 120,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 KIA OPTIMA- Knoxville, TN
Paint is coming off all over the car. You may look at it at any time. This is a safety concern for our environment and to the child in my home. She likes to attempt to eat or at least put everything in her mouth. It is very visable. No No, The first bit of paint started coming off around a year ago and has progressively gotten worse.
Source: NHTSA WEB SITE -
2016 KIA OPTIMA- Dover, FL
While driving my car Engine just cut off, and now it has a knocking noise, miles on the car 94739. Its my understanding that there is a recall on the engine for this reason issued in 11/2023 the car Manufacture refuse to replace engine. Car was taken to Kia New Port Richey, were the car was purchased on 01/08/2017. The safety problem is when engine shut down while driving in the middle of the road, no warning lights came on until after the engine turned off. its my understanding that the engine is blown. i called Kia Motors and they said will not replace engine because i did not take car in for the recall, and i was unaware there was such a recall
Source: NHTSA WEB SITE -
2015 KIA K900- Plant City, FL
12/23/2023 my car started leaking oil. It took KIA 3 attempts to properly replace the valve cover gasket. Then my vehicle began having issues starting. They replaced my 1yr old battery, twice. The problem still occurred so they replaced crankshaft sensor. Since then, the vehicle has shut off on me completely 7 times. They have replaced the alternator now twice. The headlights flicker randomly, I lose power steering, and the vehicle will lose all power. I have to jump the car to get it started and it does not run like it did before. It lacks torque, it feels unsteady, and completely unsafe. Over the last few years the dash panel has completely melted off. I'm not a mechanic, but I believe there is either a short or and electrical issue caused by the heat of the dash. My car has been towed twice now, and is needing to be towed again for them to try to repair it, again.
Source: NHTSA WEB SITE -
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2016 KIA OPTIMA- Linden, TX
The window regulators in my 2016 Kia Optima have/are failing. The white drum gear that rolls the window up/down shreds and the window falls. My safety is put at risk with this due to the fact that if the window glass were to drop abruptly, it would shatter. To add to the matter, I was out of town this past weekend when another one of my windows failed and had I had not known how to pull the door apart and pull the window back up and tape it, I could have been at major risk of robbery or more. The problem has been reproduced 3/4 times on my car so far. The first time was about a year ago, I repaired the issue myself (costly). Now i have 2 more windows that have failed and i have tape holding them up until i can afford to fix them because Kia charges an ungodly amount to repair.
Source: NHTSA WEB SITE -
2016 KIA SOUL- Belton, KY
Catalytic converter is clogged due to fast oil burning like other 2016 Kia soils involved in the recall. However my VIN isn’t accepted in the recall due to it being the + model but has the exact same issue. Make it unsafe to drive due to sudden power loss when going uphill. Yes an independent mechanic has recreated the issue and said it’s due to the fast oil burning. Problems began 6 months ago and have worsened. At first it was a very slight lack of power when accelerating. Now it completely jerks back when it’s trying to accelerate. Mechanic pulled a handful of dust out of the exhaust pipe. Over time this can cause total engine failure or fire according to mechanic due to excessive heat.
Source: NHTSA WEB SITE -
2025 KIA TELLURIDE- Houston, TX
I bought my Kia Telluride on 10/25/2024. The windshield already has a long crack in the bottom going upwards. A chip will not normally extend the crack this quick after a purchase of a vehicle. Several others have reported the same from earlier Telluride models. This poses a driving risk especially at night with glare.
Source: NHTSA WEB SITE -
2016 KIA OPTIMA- Batesville, AR
THE CAR WAS BOUGHT WITH 88K MILES AND USES OIL BADLY AND ITS GOT 92K MILES AND ITS BASICLY NEW I SEEN RECALLS FOR SUCH PROBLEM
Source: NHTSA WEB SITE -
2012 KIA OPTIMA- Starke, FL
The contact owns a 2012 Kia Optima. The contact stated the vehicle was taken to the dealer, where the recall repair of NHTSA Campaign Number: 23V652000(Service Brakes, Hydraulic) was performed; however, after the repair, the A/C system became inoperable, and the front passenger's side window failed to roll up or down when engaging the power window switch. The dealer was notified of the failure, but did not provide any assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 100,000.
Source: NHTSA WEB SITE