KIA Complaints
View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2018 KIA SOUL- Woburn, MA
I am losing the engines oil every 500 miles. It is an ongoing problem and I have to check my oil on a regular basis so the engine does not seize or catch fire as my mechanic has instructed/alerted me to do.
Source: NHTSA WEB SITE -
2020 KIA TELLURIDE- Dunn, NC
Sunroof issue with the air dam that lifts up when the sunroof opens breaks off and throws the the sunroof off track so your stuck with it open or it breaks the track or glass
Source: NHTSA WEB SITE -
2023 KIA TELLURIDE- Modesto, CA
The contact owns a 2023 Kia Telluride. The contact stated that while driving at various speeds, the brake light illuminated and was flashing. The vehicle was taken to the local dealer for a repair on the wheel speed sensor and parking brakes. After retrieving the vehicle, the EPB warning light was illuminated. The vehicle was taken back to the local dealer, but the dealer was unable to determine the cause of the failure. The vehicle was taken to the dealer on eight occasions for the parking switch, a software reset, and other unknown repairs. The vehicle was repaired, but the failure persisted, and the vehicle became inoperable. The contact stated that the brakes had seized. The vehicle was towed to the local dealer, who was covering the cost of the repairs. The dealer informed the contact about signing a waiver. The vehicle was not repaired. The manufacturer was contacted, and a case was opened. The failure mileage was approximately 35,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2025 KIA TELLURIDE- Henderson, NV
My 2025 Kia Telluride is suddenly shutting off in traffic. It first happened 6/24/26 I was pulling away from a stop light when my vehicle shut off. I received a red dash as you would for collision warning and a message to shift into park or neutral to restart the vehicle, I tried to restart it started but without RPM's then would not restart my husband had to push the vehicle off of the roadway. I then tried to restart it again it started and shut off in less than 20 feet. I had it towed to the dealership after keeping it 1 week they say they can not recreate the problem. I picked up my vehicle yesterday and it again shut off before I made it 2 miles down the road, I had stopped at a stop light to make a left turn accelerated to make to my turn and the vehicle again shut off I coasted into a parking lot was able to restart it and drove it back to the dealership. The vehicle is currently with them. The vehicle had no warning lights prior to this happening everything was fine in fact when the vehicle shuts off the radio and Air Conditioner stay running like nothing happened. I have searched the internet and found many others having this issue with their dealerships also saying they can't recreate the problem.
Source: NHTSA WEB SITE -
2021 KIA SOUL- Belmont, MA
The contact owns a 2021 Kia Soul. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the vehicle lost automotive power while the accelerator pedal was depressed. No warning light was illuminated. The contact pulled over to the shoulder of the road, where the vehicle was later towed to the residence. The vehicle was towed to a local independent dealer, where it was determined that the engine oil level was low. The contact associated the failure with NHTSA Campaign: 25V099000 (Engine and Engine Cooling). The local dealer was contacted and submitted a claim along with service records. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, and a claim was not filed. The failure mileage was approximately 72,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2025 KIA TELLURIDE- Sun Prairie, WI
In the past 2 days, my vehicle engine has shut off 11 times while driving. This is happening while I am moving so it is a huge safety issue for myself and other drivers. Over the course of 3 months, the vehicle has done this over 20 times. It happens when coasting, slowing down at a stop light and people in the other lane start moving, going through roundabouts, turning when there is oncoming traffic, and moving through congestion. The engine kills, lights flash and beeping starts. It says to put the engine in P or N and restart the engine. I have no power so I try to do this quickly or have the ability to pull over but most times that is not the case. This is a severe safety issue. The dealership says they cannot find anything wrong with the vehicle.
Source: NHTSA WEB SITE -
2021 KIA TELLURIDE- Kathleen, GA
I noticed the button to fold captain’s chair began working intermittently beginning of Jun, then the seat began to fold on my granddaughter then my daughter on 2 different occasions. I called dealership to get a diagnostic done but they couldn’t get me in until 29 Jun. After diagnostic I was told the seat actuator wasn’t working, though it wasn’t damaged, and would cost me over $2400 to replace! Kia corporation stated because I was over the 150k warranty, by 30 mi I’d just driven home from airport, they couldn’t help me.
Source: NHTSA WEB SITE -
2021 KIA SOUL- Springfield, OH
The vehicle burns oil. The first incident occurred when the car stopped running. Fortunately I was in a residential area and was able to pull into a parking lot. My mechanic confirmed it was lack of oil in the engine. I have taken it to the dealership and had it tested, but they said it was not enough, and then with the recall, they again said it was not the problem. It continues to burn oil and I have to check it at every gas refill to check the level.
Source: NHTSA WEB SITE -
2020 KIA SOUL- Edinboro, PA
While driving on the interstate at approximately 70 MPH, the vehicle suffered a sudden and complete loss of forward motive power. The engine revved, but the vehicle completely ceased forward acceleration and could not maintain highway speeds. This created an immediate safety hazard, forcing me to navigate across active lanes of highway traffic without power to reach the shoulder, narrowly avoiding a rear-end collision. Once stopped, the vehicle completely refused to engage any forward gears (Drive). However, the transmission will still engage and move backward in Reverse. This is the second time this vehicle has experienced a total transmission failure in 6 years, despite having previously had the transmission replaced at an authorized dealership under Kia Service Campaign SC199. The replacement Intelligent Variable Transmission (IVT) component has suffered an identical, catastrophic mechanical failure to the first unit. The manufacturer’s previous campaign remedy failed to permanently resolve this severe highway safety defect.
Source: NHTSA WEB SITE -
2025 KIA SPORTAGE- Parker , PA
The car seat is defective. Fraying where it is comes out of the car seat, where it is sewn together.
Source: NHTSA WEB SITE