KIA Complaints

View complaints related to KIA. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2017 KIA OPTIMA
    - Attleboro, MA

    Since 4/1 my car has intermittently lost power steering. I received dashboard warning lights and the wheel was difficult to turn. When I shutoff the car and turned back on, the warning lights were gone and the steering returned. My mechanic did a diagnostic and found the following codes c1259, c1260, c1290 and c1688 each time the incident occurred. After research, we discovered these codes relate to TBS CHA114 and TSB CHA864 under extended warranty WTY023. I was unable to upload the TBS documents. The same thing happened on 6/18. I brought the car to a different dealer. The first time they supposedly did a diagnostic and said there were no codes. I have pictures of the codes. They said it did not matter because the codes need to be active and the lights need to be on the dashboard. The second time at a different dealer, they didn't do a diagnostic but said it did not matter because the codes need to be active. No where is any documentation does it say the codes need to be active. They are stored in history and Freeze frame data. It is impossible for me to get the car there with the illuminated dash and "active" codes because when it happens, I cannot steer the car and when I shut if off they go away. Plus when I get to the dealer, they will tell me they cannot take me and to make an appointment. I am now working with KIA escalation department but she informed me today that she did not have the authority to authorize a dealer to repair the car. When I asked who does she said I need a techline which is opened by the dealership. WHAT??? This all started with the dealer. The car is now having glitches with the steering while driving. IT IS DANGEROUS AND I AM AFRAID TO DRIVE IT. I have no idea when the steering might go out. I need help in getting a Kia dealership to fix the issue under the extended warranty they sent me in 2022. I am so sick of the run around and brush off. How do I get this accomplished?

    Source: NHTSA WEB SITE
  • 2021 KIA K5
    - Marietta, GA

    I Heard a loud noise in the backseat twice and noticed the back seat raise up also the check engine light came on but also the fuel was going down and up (the gauge), is currently at the kia dealership and has been reported fail recall

    Source: NHTSA WEB SITE
  • 2020 KIA TELLURIDE
    - Columbia, MO

    The contact owns a 2020 Kia Telluride. The contact stated that while driving approximately 60-65 MPH on the highway, the vehicle suddenly shut off and the battery warning light was flickering and the vehicle lost power. The contact was able to coast the vehicle into a parking lot off the highway where the vehicle remained. The contact replaced the battery; however, approximately one hour later while driving 50-55 MPH on the highway, the vehicle lost power and shut off. The vehicle was coasted onto the shoulder of the roadway. The vehicle was towed to an independent mechanic where the vehicle was diagnosed with alternator failure. The alternator was replaced. The contact was notified of a possible transmission failure; however, there was no fault codes retrieved. The vehicle was later taken to a dealer to be diagnosed. The dealer informed the contact that the head gasket was damaged, and the spark plugs needed to be replaced. Additionally, the contact was informed that the transmission needed to be replaced. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2026 KIA CARNIVAL HYBRID
    - Sussex, WI

    I am reporting an intermittent but serious safety issue with my Kia Carnival involving the backup camera system. Since approximately May 2026, the rear backup camera has failed more than 10 times. When the issue occurs, the display will either: Show a completely blank screen, Flicker repeatedly, or Turn into a solid green screen. Once the failure begins, it continues even after repeatedly turning the vehicle off and back on. The system only starts working again after the vehicle has remained powered off for several hours. This is a significant safety hazard because when the backup camera fails, the parking assist system/sensors also stop functioning. As a result, while reversing, I lose both the camera view and the audible/object detection assistance. This substantially increases the risk of backing into a pedestrian, child, cyclist, or another vehicle, especially in parking lots and residential areas. The problem has occurred more than 10 times over the past several weeks. I have taken multiple videos clearly documenting the failures, including the blank screen, flickering display, and green screen. I have brought the vehicle to the Kia dealership for inspection. However, because the problem is intermittent and could not be reproduced during their inspection, they stated that they were unable to diagnose or repair the issue. Despite this, I have video evidence demonstrating the recurring failure. This appears to be an intermittent electronic or software defect affecting a critical safety system. A backup camera is an important safety feature intended to help prevent backover crashes. The simultaneous loss of both the camera display and parking sensors creates an unacceptable safety risk. I respectfully request that NHTSA investigate this issue to determine whether it represents a broader defect affecting Kia Carnival vehicles and whether a recall or other corrective action is warranted before this defect contributes to a serious injury or fatality.

    Source: NHTSA WEB SITE
  • 2022 KIA EV6
    - Maple Valley, WA

    The contact owns a 2022 Kia EV6. The contact stated that while driving approximately 6-7 MPH in the left-turn lane, the vehicle made an abnormal popping sound and stalled. The vehicle was pushed to the side of the road with assistance. The vehicle failed to restart and was towed to the dealer, where it was diagnosed with Integrated Charging Control Unit (ICCU) failure. The ICCU was replaced, and the vehicle was repaired; however, the failure recurred several times. Additionally, the contact stated that while driving at slow speeds, the messages "Check ABS", "Check ESC", "Check Electronic Parking Brake" and "Pull Over Safely" were displayed, and alarms sounded on several occasions. The vehicle was not repaired. The manufacturer was contacted several times, and a case was filed. The failure mileage was approximately 12,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2019 KIA OPTIMA
    - Pinellas Park, FL

    The paint on my car is delaminating. There are bubbles throughout the car and a few huge bubbles have popped and now the bare body is visible. I have called Kia corporate and they have denied my request to repaint the car. They are telling me that the is a three-year warranty on the paint. My car is only seven years old, and the paint should not peeling/bubbling. I have taken my car to a collision center, and they believe it is caused by a defective manufacturer paint. After looking online, it is a nationwide chronic problem with snow white pearl. Kia is totally aware of this and doesn't want to address the problem. I do know there are many lawsuits against Kia for this particular problem. I am seeking help to get this resolved. Pictures attached.

    Source: NHTSA WEB SITE
  • 2012 KIA OPTIMA
    - Broken Arrow, OK

    Engine faílúre on June 26, 2026.Dies while moving. Engine died while turning from my side street onto busy street and traffic.I could've been struck in the rear had I not pulled out far enough in advance for the traffic to move around me. This is a second engine failure for my Kia. The engine was replaced in December 2023/ January 2024. Incident #11558201. It does not immediately restart. After some time (about an hour) it takes a long time for it to kick over then finally starts. When beginning to move forward it travels approximately 100-150 feet then dies again. A gentleman stopped to see if he could help. He thought the fuel gauge was broken and just needed gas. (Gas tank was full). Then he put the car in neutral and pushed me home with his truck. Then he helped me push it up into my driveway. I haven't gotten to the dealership (Ferguson Imports) Kia because of the cost of towing which I am responsible for if I wish to have it seen by a service specialist. It is available for inspection upon requést.

    Source: NHTSA WEB SITE
  • 2022 KIA EV6
    - Middletown, DE

    ICCU failure caused charger circuit breaker to trip due to sudden fault current situation

    Source: NHTSA WEB SITE
  • 2012 KIA SOUL
    - Marion, NY

    The brake lines on my car failed. I had to use the parking brake to get the car to stop. Typically, a brake failure leaves you with partial braking power, however, I had no brakes whatsoever. Upon inspection, it appears that all the brake lines failed in the same area, where the brakes are over the gas tank. For them all to fail at the same time in an area that is not accessible seems like the this must be prone to corrosion. Note that I regularly wash the car with undercarriage wash in the winters, as they salt extensively around here. I was going to sell the car, and the brakes failed on the test-drive. They had been working immediately before the test drive, as i had driven it around to make sure everything was in working order.

    Source: NHTSA WEB SITE
  • 2023 KIA SPORTAGE
    - Laurinburg, NC

    The contact owns a 2023 Kia Sportage. The contact stated that while driving approximately 25-35 MPH on the highway, the engine and oil check warning light was illuminated. The Kia App alerted the driver to check the engine when convenient. The accelerator pedal was depressed, but the vehicle failed to accelerate as needed. There was a loud knocking sound coming from the vehicle. The vehicle was taken to the local dealer, where it was diagnosed with internal rod bearing failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and declined to file a complaint. The failure mileage was 120,100.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE