KIA Complaints

Bought car on a Saturday (6-20-26)and that night noticed the drive mode was broke and the forward Collison is broke and will go on and off. Dealership said they did the whole inspection on the car before they put it on the lot to sell. Also, oil was extremely low when I left the lot and had to go back for an oil change. Took it to them on 6-22 to repair and have had to call to ask about my cars status when they said they would call me. Never would get an answer as to what was going on.

Took 2016 kia sorento april 22nd to kia services eastgate batavia oh 45103 to have all recalls fixed, few weeks later engine blew, kia services replaced engine then had to replace my battery because they had to for a month and my good battery was now a total loss, replaced my battery then my car started jerking and won't start unless in neutral, now they say my inhibitor switch needs replaced when I NEVER had any issues in the past with shifting and they wont fix it because they claim its not their fault

The contact owns a 2024 Kia Sorento. The contact stated that while driving at an undisclosed speed, there was an abnormal shaking in the steering wheel. The vehicle was taken to the dealer, where it was diagnosed with improperly sized brake rotors. The rotors were resurfaced; however, the failure persisted. The vehicle was subsequently returned to the dealer, and the rotors were replaced, but the failure continued. The contact stated that the wheels were affected by the rotor failure. The manufacturer was notified of the failure. The approximate failure mileage was 7,000.

Odometer Fraud. The contact purchased a 2020 Kia Sportage. It was discovered that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of the purchase, the mileage was 25,881, and while trying to trade the vehicle with another dealer, it was discovered through the Carfax report that the odometer was rolled back 4,000 miles at the time of the sale. The corrected mileage was 29,881.

The contact's mother owned a 2017 Kia Sportage. The contact stated that while her brother was driving at an undisclosed speed, the vehicle lost motive power. The contact's brother parked the vehicle, rolled down the window, and became aware that there was smoke coming from under the hood before the vehicle caught on fire. The contact's brother exited the vehicle and ran away from the vehicle. The contact's brother called the contact and the police about the fire. The Police, bomb squad, and firefighters arrived at the scene. The firefighters extinguished the fire. The Police, bomb squad, and fire department reports were filed. The contact's brother received medical treatment for a severe asthma attack. The vehicle was towed to a tow yard, but the insurance company had not yet declared the vehicle a total loss because the vehicle only had liability coverage. Upon investigation, the contact's brother discovered that the VIN was included in NHTSA Campaign Number: 22V703000 (Trailer Hitches); however, the contact's mother had not received a recall notification. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.

I had taken the Kia Sorrento to a local shop to get an oil change, and Mavis tire had discovered that the rear suspension and rear subframe were severely corroded with rust and I was told that the car is unsafe to drive. I had noticed as well that my brakes would not normally stop when I go to press them as a bit of a kickback and the traction sensors and ABS sensors and emergency brake sensors would go off and on for no reason.

Driving on three lane highway at 60 mph the car abruptly lost power. Was able to get off the highway. Called Kia roadside assistance. Tow truck picked up car and delivered it to Kia dealership. Service dept diagnosed and is replacing the ICCU.

While driving, alarm bells go off and the display reads “engine is off. Pull over and put in p/n”. Car maintains radio but engine is off until able to be restarted. Has happened twice and been brought to dealership twice. They say there is no code showing and send us home without repairs. Extreme safety concerns for car to turn off mid driving.

I took my 2021 KIA K5 to the dealership in March of 2025 for an oil change. While I was there, a diagnostic test was conducted to determine if my vehicle was affected by a damaged check valve. Therefore, the car could have caught on fire while it was being driven. I was given a rental car while my vehicle was supposed to be fixed. KIA deemed my 2021 K5 to be a hazard to the road. In June of 2025, KIA offered to pay my loan balance off and give me less than $250 for the "down payment." Please note when I purchased the KIA K5 in 2021, I traded my 2018 KIA Optima. Now, in June of 2026, KIA in offering me $13,200 for my KIA K5. I have until June 29, 2026, to accept the offer. The balance on my loan will come out of that so, I will receive approximately $7000 for a car I will pay a total of $44,000 for. I never once stopped making my monthly payment and my car has been deemed a hazard for the road since March of 2025. For years, I drove a vehicle that could have potentially caused a death or injury.

ICCU electrical system failed while driving (~1mi from house). Warning messages popped up and caused me to pull over and drive back to house under reduced speed. Kia told me car was not safe to drive and to tow car for repair under warranty. ICCU failure was confirmed by service provider and repaired after 2 weeks (diagnosis, part order, and replacement).