2020 LAND ROVER DEFENDER Complaints

WHILE DRIVING OUR ONE-MONTH OLD RANGE ROVER DEFENDER 110SE, THE BRAKES FAILED WITH NO WARNING. THE DEALERSHIP (PATRICK JAGUAR & LAND ROVER OF NAPERVILLE IL) WAS NON-RESPONSIVE TO MY REQUESTS FOR ASSISTANCE AND INFORMATION WHEN CALLED FROM ROADSIDE. VEHICLE HAD TO BE FLAT-BEDDED FROM SCENE. IT WAS TERRIFYING NOT TO HAVE BRAKING ABILITY.

ON AUGUST 3RD, WHILE DRIVING WEST-SOUTHWEST AT APPROXIMATELY 80 MPH ON INTERSTATE 90 IN MONTANA, THE A-PILLAR COVER BECAME LOOSE AND THE SMALL COVER AT THE BASE OF THE A PILLAR FLEW FROM THE VEHICLE WHILE MOVING. THE TWO REMAINING PIECES REMAINED ON THE VEHICLE, ONE PIECE BARELY HELD ON BY A SCREW AT THE BASE, THE OTHER HELD ON WITH ABOUT 50% OF THE ADHESIVE STILL INTACT. BOTH WOULD HAVE FLOWN OFF HAD WE NOT IMMEDIATELY PULLED OVER AND REMOVED EACH WITH THE TOOLS I HAD IN THE CAR (PERSONAL TOOLS I HAPPENED TO HAVE WITH ME). THE TWO PIECES THAT REMAINED ON THE CAR WERE APPROXIMATELY 26 INCHES LONG, ONE 5 INCHES WIDE, THE OTHER 3 INCHES WIDE. THE EVENT STARTLED MY WIFE BUT COULD HAVE REALLY IMPACTED A CAR BEHIND US HAD THE TWO PIECES COME OFF. PRIOR TO THE INCIDENT, I HEARD A LOT OF 'FLUTTERING' NOISE COMING FROM THE A AND / OR B PILLARS. BEING THAT IT WAS A NEW VEHICLE I DID NOT DO ANYTHING ABOUT IT (ASSUMED IT WAS PART OF NATURAL ROAD NOISE). I WAS PLANNING ADDRESSING IT WITH THE DEALER UPON MY RETURN FROM MY TRIP. AT THE TIME OF THE INCIDENT, THE CAR HAD LESS THAN 3.5K MILES ON THE ODOMETER. I BELIEVE THIS COULD BE A SAFETY RISK TO THE DRIVER AND OTHER PASSENGER CARS AROUND THE VEHICLE IF THIS WERE TO HAPPEN AGAIN. IT APPEARS THAT THE DESIGN ALLOWS AIR TO GET UNDER THE A PILLAR COVER WHICH CREATES VIBRATION AND ULTIMATELY BREAKS IT LOOSE FROM THE PIECE UNDERNEATH ATTACHED BY ADHESIVE.