LAND ROVER Complaints

2025 Land Rover Range Rover Sport P400 Dynamic SE, VIN [XXX]. Leased new March 2025; 11,690 miles. The instrument cluster repeatedly displays "Please check engine coolant level" although the vehicle is not due for service. The cooling system is sealed and coolant should not be consumed or lost on a vehicle this new, indicating a leak or a defective level sensor. Land Rover has documented this exact symptom in manufacturer communications filed with NHTSA for the 2025 Range Rover Sport (July 2025: engine coolant leak, low coolant warning) and in a dealer bulletin for turbocharger coolant feed/return hose O-ring leaks on the Ingenium I6 3.0L petrol engine (bulletin D061). An undetected coolant leak can lead to engine overheating and sudden loss of power. I am requesting that this defect be investigated and recorded. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- SUNROOF CHANNEL REAR DRAIN TUBES CORRODED/FAILED, CAUSING WATER INGRESS INTO CABIN, FILLING FLOOR WITH APPROXIMATELY 2 INCHES OF STANDING WATER. - TECHNICIAN FOUND IMC AND AUDIO AMPLIFIER TO HAVE DAMAGE DUE TO WATER INFILTRATION. NO COMMUNICATION WITH AUDIO AMPLIFIER, SATELLITE DIGITAL AUDIO SERVICES MODULE WITHIN IMC IS NOT RESPONDING. - CORRODED SUNROOF DRAIN CHANNEL FITTINGS LEADING TO WATER INTRUSION INTO THE VEHICLE - CORROSION AND RUST IN THE SUNROOF OPENING PANEL FRAME WATER DRAIN. - SUNROOF WATER DRAIN TUBES HAVE A NOTABLE AMOUNT OF CORROSION AND RUST IN DRAIN TUBE OUTLET AND RUBBER HOSE. - SAFETY HAS BEEN PUT AT RISK FROM THE WATER INTRUSION DISABLING ELECTRICAL COMPONENTS IN THE VEHICLE - PROBLEM HAS BEEN CONFIRMED BY JAGUAR LAND ROVER MONMOUTH, NJ - VEHICLE HAS BEEN INSPECTED BY CHUBB INSURANCE - THERE ARE NO WARNING LAMPS BECAUSE WATER INTRUSION HAS DISABLED WARNING SYSTEMS - VEHICLE HAS BEEN LABELED A TOTAL LOSS BY CHUBB INSURANCE

- CORRODED SUNROOF DRAIN CHANNEL FITTINGS LEADING TO WATER INTRUSION INTO THE VEHICLE - CORROSION AND RUST IN THE SUNROOF OPENING PANEL FRAME WATER DRAIN. - SUNROOF WATER DRAIN TUBES HAVE A NOTABLE AMOUNT OF CORROSION AND RUST IN DRAIN TUBE OUTLET AND RUBBER HOSE. - SAFETY HAS BEEN PUT AT RISK FROM THE WATER INTRUSION DISABLING ELECTRICAL COMPONENTS IN THE VEHICLE - PROBLEM HAS BEEN CONFIRMED BY SOUTH BAY JAGUAR LAND ROVER, TORRANCE, CA - VEHICLE HAS NOT BEEN INSPECTED BY ANYONE OTHER THAN SOUTH BAY JLR - THERE ARE NO WARNING LAMPS BUT OUR 2020 RANGE ROVER WAS LABELED A TOTAL LOSS BY CHUBB INSURANCE FOR THE EXACT SAME ISSUE

The contact owns a 2025 Land Rover Range Rover. The contact stated that while driving at approximately 40 mph, the contact observed a loud grinding noise emanating from the engine compartment and a burning odor coming from the vents into the cabin. The vehicle was taken to a dealer, where it was diagnosed that there was no oil in the transfer box and the transfer box needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that on several occasions while parked, the auto access height feature did not work as intended and failed to lower the vehicle. The vehicle was taken to a dealer, where it was diagnosed that a suspension part needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 500.

This complaint is filed regarding an inoperable vehicle subject to active safety recall NHTSA 26V-248 / JLR Campaign D126. My 2021 Range Rover Velar MHEV experienced a total charging failure and loss of motive power caused by an internal failure of the 48V-to-12V DC-DC converter (boost control microchip defect). A professional diagnostic confirmed the 12V battery is viable, but the DC-DC converter has zero output and is throwing charging communication faults. The vehicle is completely disabled and unsafe to drive. Jaguar Land Rover North America and its authorized dealerships refuse to service, replace the failed component, or ground the vehicle under the recall campaign without requiring multi-thousand-dollar out-of-pocket payment from me, citing 'remedy not yet available.' JLR has also refused alternative mobility/loaner support for a vehicle grounded directly by this federally acknowledged safety hazard.

RELATED TO RECALL 26V248 ([XXX]) — VIN EXCLUDED DESPITE IDENTICAL DEFECT. INCIDENT 1 — [XXX] — [XXX] (~8,500 miles): Vehicle displayed "Stop Safely Electrical Fault Detected" red warning and lost all motive power in active highway traffic. Unable to move vehicle. Called 911; emergency responders blocked lane. Infant and two senior citizens in vehicle; both seniors suffered minor heat stroke. Vehicle towed via Land Rover Roadside Assistance to Land Rover Seattle (Bellevue). Out of service 18 days. JLRNA Technical Assistance directed software-only repair (BCM, IPCB, BECM, RFA updates). Fault codes: P033-11 and B1651-92 (DC/DC converter internal operating mode failure). No physical converter replaced. INCIDENT 2 — [XXX] — [XXX] (~9,966 miles): Same failure recurred. Vehicle lost motive power in active traffic. Called 911 again. Towed via Land Rover Roadside Assistance to Howard Orloff Imports (authorized retailer), Chicago. JLRNA Tech Line confirmed via data logger: "DC TO DC CONVERTER FAILED INTERNALLY." Converter physically replaced (Part No. 433123464). Dealership RO notes: "customer states this has happened before in Seattle." 2026: "Stop Safely Electrical Fault Detected" warning reappeared. Dealer unable to investigate as error was not active at time of visit. JLRNA has issued a final decision excluding this VIN from Recall D126 on the basis that the converter was previously replaced. However: (1) the first repair was a JLRNA T/A-directed software fix that failed; (2) JLRNA has not confirmed whether Part No. 433123464 is the revised spec referenced in the recall remedy; (3) the 2026 warning reappearance suggests the defect may not be resolved. Both repair orders are attached. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Land Rover Range Rover. The contact stated that while driving at an undisclosed speed, the message flashing forward alert not available, brake assist not available, transmission fault, AEB not available, HDC not available were displayed. Additionally, the stability control, forward alert not available, Emergency brake assist not available, and transmission fault warning lights were illuminated. The contact stated that on several occasions after restarting the vehicle, the warning lights were no longer displayed; however, the transmission malfunctioned, and the vehicle failed to immediately drive forward. The vehicle was taken to the local dealer and was diagnosed with engine failure. The engine was replaced, but after retrieving the vehicle, the failures immediately reoccurred. The vehicle was taken back to the dealer. The cause of the failures was not yet determined. The failure mileage was 67,000

2016 Land Rover Discovery Sport, turbocharger failed at approximately 98,000 miles. Vehicle required turbocharger replacement costing over $5,000. VIN is excluded from the existing turbocharger class-action settlement because the vehicle is identified as having a BorgWarner single-scroll turbocharger. I believe the turbocharger failure may represent a premature manufacturing/design defect similar to the turbocharger failures alleged in the existing Flynn-Murphy litigation.

My vehicle is affected by Safety Recall D126 / 26V-248. The vehicle has already experienced the recall failure: loss of charging, stalling while driving, and now it will not crank at all. The dealership is refusing towing, refusing to document the safety failure, and refusing Transportation. Corporate has also refused assistance. I am left without a vehicle and unable to work. This is an unsafe condition and a violation of federal recall obligations.

The contact owns a 2023 Land Rover Defender. The contact received notification of NHTSA Campaign Number: 26V248000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure