2018 LAND ROVER DISCOVERY Complaints

My parents are [XXX] . They were coming home from there doctors appointment on [XXX] and traveling about 50 MPH heading home and all the sudden my father tried to press on the brakes to slow down and there was no brakes at all. He could not stop the vehicle and the ONLY thing that saved his and my moms life was the fact that the 2018 Land Rover discovery sport SE came to a hill and immediately as soon as the vehicle came up the hill my father turned the wheel to the right and the vehicle stopped after hitting one of those parking lot cement blocks right in front of a mechanic shop. When my parents got out of the vehicle they were so shook and scared for their life. A mechanic came out to ask if they were ok and they explained to the mechanic what had happened. The mechanic then, pushed the vehicle inside the garage and put it up on a lift and diagnosed it and then told my parents that the brake lines had blown and that it was unusual and that this was a manufacture problem and Land Rover needed to be contacted or for us to go online under this website and file a complaint. We may have to retain an attorney because my parents only bought this vehicle less then a year ago and already almost lost both of their lives due to the brakes going out and brake lines bursting. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

At the end of 2022 and early last year, I had multiple issues with the roof of my 2018 Land Rover Discovery coming apart/detached from the roof. On [XXX] a piece of my roof came off again that had already been replaced in 2023. There are four separate roof pieces and this is the fourth time one has separated from the vehicle (I believe three of the pieces at this point have detached). Two times, the roof pieces came off while I was driving on the highway, this could have seriously injured someone, luckily neither time hit a car or pedestrian. Land Rover will not accept that this is an issue with the build/body of the vehicle. I found a Land Rover forum where many people are having these same issues: [XXX] I am concerned that this will happen on the highway, cause an accident, and owner's will be held liable. I have attached multiple pictures I have taken reflecting this issue over the last year and a half, I tried to add more but I am receiving an error message. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

To whom it may concern, I am writing to file a complaint about a serious defect in my Land Rover Discovery vehicle. The defect is a roof leakage near the windshield where it attaches to the body. This causes water to seep into the interior of the car and damage the electrical components. The service technician at the dealership informed me that they need to break the windshield in order to fix the leak and then replace the windshield. The estimate for this repair was around $3,500, which is unacceptable for a relatively new vehicle. I bought this pre-inspected vehicle in mid-2022 from the Land Rover dealership. I have learned from online sources that this is a common problem with many Land Rover vehicles, and that it poses a safety hazard as well as a financial burden for the owners. I request that you investigate this issue and issue a recall for all affected vehicles. I also request that you reimburse me for the cost of the repair or provide me with a replacement vehicle. I appreciate your attention to this matter and hope to hear from you soon. Online sources of other people complaining same problem [XXX] [XXX] Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 Land Rover Discovery. The contact stated while the vehicle was park outside during a heavy rainstorm water leaked from the front windshield into the cabin of the vehicle causing several electrical failures with the radio display and the electric door locks. The local dealer was notified of the failure and diagnosed the vehicle and determined that the windshield needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was previously inspected under the Manufacturer Extended Coverage for the failure. The failure mileage was 54,000.

About a year and a half ago the vehicles warning lights started show thing like check engine, coolant low, battery low, engine overheating and the fan would start running very loudly and thw start stop feature stoped workong even though it indicated it was working. I took it to the dealership and they said they had fix whatever was wrong. A few months later it started up again but this time while going up a busy hill the vehicle started making a loud whining sound, was loosing power and eventually died completely. No lights no starter no nothing. Very dangerous for me and other drivers because it was a sudden stop.I had it towed to my home and the next day to the dealership. After a few days they called me and told me that the vehicle had experienced a "mechanical failure" and that Land Rover decided to ship a new engine to be installed. After a week I had what felt like a brand new car. Now a little over a year later the vehicle is doing the exact same thing with the warning lights, the fan, the loss of power, the stop start function not working, and this time it's no longer under warranty according to the dealership. I've decided to stop driving it because I'm afraid it may cut off during my drive to or from work in the freeway and get myself and or someone else killed.

The Power Transfer Unit(PTU) failed catastrophically at the rear pinion. This is available for inspection until it is repaired. This could have caused a major crash, at the time I was on the interstate only going 30-40mph and was able to get to the shoulder. But if I had been going faster there was a possibility of me pole-vaulting. Unknown The component is currently being inspected by the dealer. It wasn’t involved in a crash so the police/ insurance aren’t inspecting it. There were no warning lamps, before and after the incident. The only possible sign could have been a slight whining when the car was in lower gears. However that had been the case since the car was first bought. And when we asked the dealer they said it was normal.

I was driving and the vehicle car stalled it said gear box defect and switched from reverse to drive to neutral but would not move. I think this is dangerous since my car was already in drive and suddenly stalling could've caused an accident. Luckily there was no car behind me or it would have rear ended me.

The vehicle has a terrible delay when accelerating from a rolling stop between 8-11 mph. If you try to accelerate and the vehicle is at this speed, the delay is about 2-3 seconds before the transmission gets it into gear.

July 2023 Jaguar LandRover of Sarasota serviced LandRover Discovery 2018 and checked for defect described in campaign no. 23V393 recall no. N 798. I was told my Discovery did not have the defect. One week later I was driving 40mph with my 12 year old autistic son in the back passenger seat when the door flew open. Fortunately, my son did not fall out of the car and we were not hit by oncoming traffic. The car needed to be towed and over a week later the dealership advised they have no part to repair the car, no loaner to offer me and no explanation as to why my car was checked for the defect in July apparently finding nothing, only to be put in a very dangerous position a week later. As an add on issue, my front passenger window will not roll up. This happened to the window on my driver side last year and was told the window motor needed to be replaced. Now the window on the passenger side stopped working. Is it possible water leaking into the door is eroding the electrical window motor stopping it from working. Can the passenger door lock and the window motor issue be connected? On four separate occasions trim on my Discovery have fallen off in the carwash. I was charged for parts and labor even though it did not seem normal for parts to literally fall off my car from being washed. I would like to be compensated for parts I had to purchase as well as the window being repaired at no cost. At the very least I expected a loaner vehicle, was told there were zero loaners available and have gone 8 days without transportation and secondly I would like to know how it is possible for the car to be checked for recall defect and told the car was safe and defect free.

The contact owns a 2018 Land Rover Discovery. The contact stated while driving 35 MPH and making a right turn, the front driver’s side door opened independently without warning. The contact attempted to close the door, but the door would not latch as needed. The vehicle was taken to the dealer who stated that the Uni-latch keyless system needed to be disabled. The vehicle was repaired. The manufacturer was contacted but provided no assistance. The failure mileage was 62,000.