2004 LAND ROVER DISCOVERY II Complaints

FAILURE OF ANTILOCK SERVICE BRAKES. DEFECT FIRST IDENTIFIED IN MARCH 2005, WHEN HDC,ABS,TC AND RED BRAKE LIGHT CAME ON. VEHICLE TAKEN TO LAND ROVER OF WOOD BRIDGE WHERE THEY DIAGNOSED A LOOSE CONNECTOR. THESE LIGHTS CAME ON INTERMITTENTLY OVER THE LAST SEVERAL YEARS, BUT WENT OUT ON THEIR OWN USUALLY. IN LATE 2008 THE LIGHTS CAME BACK ON AND STAYED ON. CAR TAKEN BACK TO LR IN DEC. 17, 2008 WITH 38805 MILES. FAILURE OF THE ABS MODULATOR WAS DIAGNOSED, AND WARRANTY COVERAGE WAS DENIED, DESPITE WHAT WAS A FAILURE TO DIAGNOSE AND CORRECT THE PROBLEM IN 2005. REPAIR WAS TO BE $3000 PLUS LABOR. I SUBSEQUENTLY LEARNED THAT THERE HAVE BEEN RECALLS ISSUED FOR THIS PROBLEM AND IT APPEARS THE MY VIN NUMBER FALLS WITHIN THE RANGE. HOWEVER LR REFUSES TO COVER THIS REPAIR. I HAVE MADE 2 ATTEMPTS WITH CUSTOMER SERVICE TO HAVE LR REPAIR THIS DEFECT UNDER WARRANTY COVERAGE WITHOUT SUCCESS. I HAVE ALSO NOTED THAT THERE ARE OTHER SIMILAR COMPLAINTS FOR THE SAME PROBLEM AND LR CONTINUES TO AVOID THEIR RESPONSIBILITY TO HAVE SAFE VEHICLES ON THE ROAD. *TR

FAILURE OF ABS SYSTEM WHILE DRIVING. 3-4 TIMES PER WEEK WHILE CITY DRIVING THE ABS/HILL DESCENT/TRACTION CONTROL WARNING LIGHTS AND CHIMES COME ON. THE SYSTEM TYPICALLY RESETS AFTER STOPPING AND RE-STARTING THE VEHICLE (SOMETIMES REQUIRES NEUTRAL START TO RESET). THIS IS SIMILAR TO A FAILURE I HAD IN A 1999 MODEL THAT REQUIRED OVER $3,000 IN REPAIRS TO REPLACE A FAILED ABS PUMP. LAND ROVER INSISTS THAT THERE IS NO FAULT CODE LEFT ON THE OBC AFTER THESE EVENTS, BUT ALL INDICATIONS POINT TO A SYSTEMIC AND ON-GOING PROBLEM WITH THE SERIES OF ABS PUMPS USED OVER THE YEARS. THIS SEEMS TO BE AN IMPORTANT SAFETY SYSTEM IN THE VEHICLE, BUT LR SEEMS TO HAVE NO INTEREST IN ADDRESSING IT. *TR

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). 2004 LAND ROVER DISCOVERY, [XXX] OIL PUMP FAILURE CAUSED ENGINE FAILURE AT 59,000 MILES. LAND ROVER DEALER QUOTES PRICE OF ENGINE REPLACEMENT AT $12,850. REQUESTED ASSISTANCE FROM BOTH LAND ROVER NORTH AMERICA CUSTOMER RELATIONS AND FROM LOCAL DEALER DUE TO A PATTERN OF SIMILAR OIL PUMP FAILURES IN 2003 AND 2004 VEHICLES. NO RESPONSE TO DATE. *TR

JUST GOT OFF MAJOR HIGHWAY AND CAR STARTED TO VIBRATE UNCONTROLLABLY AND MAKE A KNOCKING SOUND AND JUST STOPPED IF A LOUD NOSE THAT SOUNDED LIKE THE ENGINE FELL OUT. CARS BEHIND ME SWERVED TO AVOID HITTING ME AND TWO PEOPLE STOPPED TO PUSHED MY CAR OUT OF HARMS WAY. I HAD TO HAVE MY CAR TOWED AND THE NEXT DAY MY MECHANIC TOLD ME THE DRIVE SHAFT FELL OUT. THIS JUST HAPPENED THIS ON 12/2/08 AND I HAVE NOT HAD IT REPAIRED AS OF YET DUE TO THE COSTLY EXPENSE. *TR

2004 LAND ROVER DISCOVERY II WITH 44K MILES, UNDER WARRANTY, AND RECENTLY SERVICED AT DEALERSHIP, SPONTANEOUSLY CAUGHT FIRE, WHILE UNOCCUPIED, AND TURNED OFF, TO THE POINT OF COMPLETE DESTRUCTION OF ENGINE & FRONT END, DID NOT DESTROY INTERIOR. EXTREMELY LUCKY THAT OTHERS WERE NOT HURT, OR NOT DRIVING AT TIME OF OCCURRENCE. *TR

I AM THE OWNER OF A 2004 LANDROVER DISCOVERY WITH APPROXIMATELY 60,000 MILES ON IT. I HAVE RECENTLY HAD INTERMITTENT FAILURE OF THE ABS MODULATOR ON MY VEHICLE. THE ABS MODULATOR CONTROLS THE ANTI-LOCK BRAKE SYSTEM, THE HILL DESCENT CONTROL AND THE TRACTION CONTROL. WHEN THE ABS MODULATOR FAILS, THOSE SYSTEMS ARE NO LONGER AVAILABLE. WHILE TURNING OFF THE VEHICLE AND RESTARTING THE VEHICLE WILL RESET THE SYSTEM, THE ABS MODULATOR FREQUENTLY OCCURS WHILE THE VEHICLE IS MOVING. THERE IS NO WARNING FOR THE FAILURE, NOR IS THERE ANY PATTERN FOR THE FAILURE. THE VEHICLE WAS IN THE DEALER SERVICE CENTER FOR THIS PROBLEM LAST WEEK AND THIS WEEK AND THE DIAGNOSIS WAS FOR A REPLACEMENT OF THE ABS MODULATOR. THE ABS MODULATOR IS A $2,800.00 PART, WITH THE TOTAL COST, INCLUDING LABOR RESULTING IN A BILL FOR $3,500.00 TO REPAIR THIS SAFETY ISSUE. MY FAMILY BUDGET DOES NOT PRESENTLY ALLOW ME TO MAKE THIS REPAIR. IN DEALING THE SERVICE CENTER, I WAS INFORMED THAT LANDROVER IS AWARE OF THE FAILURE OF THE ABS MODULATOR AND HAS ISSUED AT LEAST 2 TECHNICAL SERVICE BULLETINS FOR A LESS COSTLY REPAIR OF SAME. HOWEVER, I WAS INFORMED THAT THE SUCCESS RATE FOR THOSE LESS COSTLY REPAIRS WAS EXCEEDINGLY LOW. IN CONDUCTING ADDITIONAL RESEARCH ON THIS TOPIC, I FOUND THAT THIS ISSUE AFFECTS ALL LANDROVER DISCOVERY'S PRODUCED FROM 1999-2004, SOME LANDROVER RANGE ROVER MODELS AND SOME OTHER LANDROVER MODELS. LANDROVER REFUSES TO ADDRESS THE ISSUE AND REFUSES TO MAKE THE NECESSARY REPAIRS TO MAKE THIS IMPORTANT SAFETY COMPONENTS OF THEIR VEHICLES RELIABLE. IT WOULD SEEM THE NHTSA IS IDEALLY SUITED TO MAKE THIS COMPANY ADDRESS SAFETY DEFECTS IN THEIR VEHICLES. PLEASE CONTACT ME SHOULD ADDITIONAL INFORMATION BE NECESSARY. *TR

WAS STOPPED W/ BRAKE APPLIED, ACCELERATOR PEDAL ACCELERATED WITHOUT APPLYING FOOT CAUSING VEHICLE TO RACE OUT OF CONTROL AT A HIGH SPEED CRASHING INTO PROPERTY AND OTHER VEHICLES. THERE WAS NO BRAKE PRESSURE WHEN I PUMPED THE BRAKES TO GET IT TO STOP. *TR

I HAD THE TAILGATE OF MY LAND ROVER DISCOVERY OPEN AS I PUT IN MY CAR SEATS. THE TAILGATE WAS OPEN ALL OF THE WAY AND IN THE LOCKED POSITION. MY DAUGHTER STOOD AT THE TAILGATE LOOKING INTO THE REAR OF THE CAR. A COMBINATION OF ME MOVING IN THE CAR AND THE WIND, THE DOOR BEGAN TO CLOSE. THE DOOR IS VERY HEAVY AND THE MOMENTUM EVEN MADE IT HEAVIER AS THE CAR WAS ON A SLIGHT DECLINE. THE DOOR DID NOT STAY IN THE LOCKED POSITION AND BEGAN TO SWIFTLY CLOSE. MY DAUGHTER'S HEAD IS RIGHT ABOVE THE CLOSING OF THE DOOR. IF THE DOOR WOULD HAVE SLAMMED, SHE WOULD HAVE HAD MASSIVE HEAD INJURY AND OR POSSIBLE WORSE, DECAPITATED. IT HAS DONE THIS MANY TIMES. THE DOOR DOESN'T STAY OPEN. I HAVE BEEN HIT MYSELF AND IT HAS LEFT HUGE MARKS ON MY BODY. THE DEALER SAID IT WAS MEANT TO BE THIS WAY. I DISAGREE, ESPECIALLY AFTER TONIGHT'S INCIDENT WHICH COULD HAVE BEEN FATAL. *JB

IN LESS THAN 11,000 MILES AND LESS THAN 7 MONTHS, MY VEHICLE HAS BEEN SERVICED 5 TIMES FOR THE SAME PROBLEM (IN ADDITION TO REGULARLY SCHEDULED MAINTENANCE AND SERVICE). SEE BELOW FOR DETAILED ACCOUNT OF SERVICE VISITS FOR PROBLEMS WITH THE VEHICLE. MILESDATEINVOICEDEALERSHIPCOMPLAINTSERVICE 368010/01/04W60531THOUSAND OAKSHIGH-PITCHED RATTLE SOUND IN ENGINE.RENEW JOCKEY PULLEY. 550711/05/04LRCS9477SOUTH BAYHIGH-PITCHED RATTLE SOUND IN ENGINE AND SLUGGISHNESS.ADJUST THROTTLE CABLE. 808412/23/04W66315THOUSAND OAKSLOUD RATTLE IN ENGINE.RENEW IDLER/ PULLEY ASSEMBLY. 974601/25/05W68511THOUSAND OAKSENGINE RATTLE.RENEW PULLEY. 1066502/11/05W69771THOUSAND OAKSHIGH-PITCHED RATTLE SOUND IN ENGINE.POWER STEERING BRACKET REPLACEMENT.

PURCHASED A 2004 LAND ROVER DISCOVERY 2 SE WITH 6 MILES ON IT. 2 DAYS AFTER I BOUGHT IT A NEIGHBOR NOTICED THAT THE BRAKES LIGHTS STAYED ON CONSTANTLY SO THAT ANYONE BEHIND ME IN TRAFFIC COULD NOT TELL IF I WAS STOPPING. I BOUGHT THIS CAR FOR SAFETY FOR MY 10 MONTH OLD DAUGHTER SINCE MY OTHER 2 CARS HAVE OVER 200,000 MILES EACH. NOW IT IS PARKED IN THE DRIVEWAY AND I AM BACK TO DRIVING MY CARS WITH 399,951 MORE MILE THAN THE BRAND NEW LAND ROVER. *JB