2016 LAND ROVER RANGE ROVER Complaints

The contact owns a 2016 Land Rover Range Rover. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact noticed a thumping sound coming from underneath the vehicle on the front driver's side. The vehicle was taken to an independent mechanic where it was diagnosed with a faulty suspension. The vehicle was not repaired. The contact was advised to take the vehicle to the dealer. The vehicle was taken to the dealer and the contact was informed that parts were unavailable to repair the vehicle. In addition, the contact stated that the vehicle was not inspected by the dealer. The contact received notification of NHTSA Campaign Number: 24V840000 (Steering) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 38,000. VIN tool confirms parts not available.

My 2016 Range Rover has the symptoms (doors may appear to be closed but may be unlatched) that match NHTSA Campaign Number 20V387000. However, Jaguar Land Rover North America, LLC will not include my vehicle in this recall since my VIN falls outside the VIN range. As NHTSA Campaign Number 20V387000 states, "unlatched doors may open while the vehicle is in motion, increasing the risk of a crash." Because of this, any vehicle in the make/model/year affected by NHTSA Campaign Number 20V387000 should be addressed as it is a safety issue to have closed doors possibly open while the vehicle is in motion.

The contact owns a 2016 Land Rover Range Rover Sport. The contact stated that while driving at various speeds, the front end of the vehicle was shaking with a knocking sound coming from the driver’s and passenger’s side front wheels. The vehicle was taken to a mechanic who diagnosed that the upper front suspension knuckle joint had fractured on the driver’s and passenger’s side. The mechanic informed the contact of NHTSA Campaign Number: 24V840000 (Steering); and referred the contact to the manufacturer. The vehicle had not been repaired. The manufacturer had been made aware of the failure and confirmed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 90,000.

The contact owns a 2016 Land Rover Range Rover Sport. The contact stated that coolant began to leak from the engine without warning. The vehicle was taken to an independent mechanic where a leak was discovered in all of the hoses connected to the radiator. The contact had the vehicle repaired by the mechanic. Approximately a year later, the "Low Engine Coolant" warning message appeared on the instrument panel. The contact pulled over and discovered coolant pouring out of the engine. The vehicle was towed to another independent mechanic where the contact was informed that the expansion tank was defective and needed to be replaced. Once the mechanic began working on the vehicle, he also discovered a leak in the radiator and a defective thermostat. The contact was informed by the mechanic that there was a recall(recall unknown) placed on the vehicle; however, the contact's vehicle was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to file a complaint. The vehicle had yet to be repaired. The failure mileage was approximately 96,000.

The contact owns a 2016 Land Rover Range Rover Sport. The contact stated while parked at the gas station, the fuel gauge became inoperable. The vehicle was taken to the dealer where it was diagnosed and determined that the fuel sending unit needed to be replaced. The vehicle was repaired, but the failure persisted. The manufacturer was notified of the failure and informed the contact that recalls were VIN-specific and offered no assistance. The contact related the failure to NHTSA Campaign Number: 18V337000 (FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM); however, the VIN was not included. The failure mileage was 120,311.

The contact owns a 2016 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 24V840000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Steering: linkages: knuckle: spindle: arm is cracking. Air bag has had issues and the light stays on.

Upper control Knuckle cracks despite the vehicle never being Off-road. The part number is the same 9n3 part of a selective recall but JLR refuse to include some vin numbers like mine in the recall. This could result in lost of life. How can one part be at fault and at the center of a recall and the same part being deemed perfect or acceptable on the same vehicles with same year of manufacturing or assembly plan.

Vehicle started smoking and stalled on the interstate. The mechanic said, overheating engine caused cylinder heads to possibly warp and leak, overheating enough to cause this is also indicator that piston rings may have been affected, along with all bearings internal of engine. The safety of my daughter was at risk had no one been able to pick her up that night in a timely manner. The vehicle is at the service station now.

My driver's side door will not stay latched and my door opens unexpectedly on my 2016 Range Rover Sport Diesel. I will be in gear, starting to drive and the door comes open and the vehicle is automatically thrown into park. Or the problem happens when I enter my vehicle and attempt to close the door and it will not latch, it just bounces back open. A recall was issued for other 2016 RR models, however my vehicle vin was not included. My vehicle is currently at the Land Rover dealership service center in Tucson and they refuse to try appeal to Land Rover to cover this. The dealership has confirmed the issue I am experiencing. I called the Land Rover Customer Service line and they refuse to assist me, saying if the vehicle vin wasn't included in the recall there is nothing they can do about it. They said there is not an appeal process or anyone higher up that will assist me to escalate the problem. Basically they are refusing to stand behind their product even though they know this is a very real issue affecting their vehicles. The recall I am referencing was issued in 2022 after the NHTSA issue was brought to their attention in 2019. Recall Action Number N336v3, date of issue May 31, 2022. I am experiencing the same exact issue as addressed in the recall. No warnings, nothing. One minute my door is closing and the next it is open.