2018 LAND ROVER RANGE ROVER Complaints

THE 2018 RANGE ROVER SPORT HAS NO FAILSAFE IN THE SOFT CLOSE DOOR MECHANISM; I FOUND THIS OUT THE HARD WAY. AS LONG AS THE LATCH CATCHES, THE SOFT CLOSE WILL ENGAGE. I WAS EXITING MY STATIONARY VEHICLE WHEN A GUST OF WIND HIT THE DOOR. MY HAND WAS STILL ON THE EDGE OF THE DOOR WHEN THE LATCH FOR THE SOFT CLOSE HIT. MY THUMB WAS CRUSHED BETWEEN THE DOOR AND THE FRAME. I FORCED MY THUMB OUT WHILE THE DOOR CONTINUED TO TIGHTEN UNTIL FULLY CLOSED. IT'S BEEN NEARLY A MONTH AND MY THUMB IS STILL PURPLE. IF THE CAR WOULD HAVE SENSED MY THUMB IN BETWEEN THE DOOR AND FRAME, AND STOPPED THE SOFT CLOSE, I COULD HAVE EASILY REMOVED MY FINGER WITH NO INJURY. INSTEAD, I SPENT THE NEXT 2 HOURS AT THE EMERGENCY ROOM. I HAVE IMAGES OF THE INJURY AND A VIDEO DEMONSTRATING THE SAFETY ISSUE. I AM PARANOID GETTING IN AND OUT OF MY RANGE ROVER AFTER WHAT HAPPENED TO ME AND I AM VERY CONCERNED FOR THE SAFETY OF OTHERS (ESPECIALLY YOUNG CHILDREN.) I HAVE ALREADY TAKEN MY CAR INTO THE DEALERSHIP AND SPOKEN TO THE MANUFACTURER. THEY TOLD ME THAT THEY HAVE NO REJECTION MECHANISM ON SOFT CLOSE DOORS BECAUSE IT IS NOT A FEDERAL REGULATION. I ALSO LEARNED THAT THE HEAD MECHANIC AT THE SHOP EXPERIENCED A VERY SIMILAR INJURY WHILE WORKING ON A CAR WITH SOFT CLOSE DOORS. I WOULD LIKE TO DISCUSS A PRODUCT RECALL OR A NEW REGULATION. FOR EXAMPLE, THE DOOR SILL OF CARS EQUIPPED WITH SOFT CLOSE COULD REQUIRE A WARNING STICKER OR THE SOFT CLOSE MECHANISMS COULD EVEN REQUIRE A REJECTION MECHANISM. I AM NOT THE ONLY PERSON WITH THIS ISSUE AND LAND ROVER IS NOT THE ONLY MANUFACTURER THAT HAS THIS FEATURE. OUR MERCEDES HAS A SIMILAR OPTION THAT HAS NO SAFETY MECHANISM AND A LADY IS SUING BMW BECAUSE SHE ALMOST LOST HER FINGER TO A BMW SOFT CLOSE DOOR. I DON'T WANT ANYBODY TO GO THROUGH THE PAIN THAT I FELT OR GET MORE SEVERELY INJURED. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE BOTTOM SCREEN MODULE IN MY VEHICLE IS CONSTANTLY GOING OUT. I'M NOT ABLE TO OPERATE ANY OF MY CONTROL FEATURES IN THE VEHICLE. I'VE CONTACTED THE MANUFACTURER AND I HAVE YET TO RECEIVE ANY ASSISTANCE IN PREVENTING THIS ISSUE OR FIXING THIS ISSUE. THE SCREEN CONTROLS THE HEATING, AIR AND OTHER SAFETY OPTIONS SUCH AS THE DRIVE MODE, DEFROSTER AND ETC.

SOMETIMES WHEN ACCELERATING FROM A STOP THERE IS A DELAY, VERY DANGEROUS. THIS HAS HAPPENED MULTIPLE TIMES

IN COLD TEMPERATURES THE WINDOWS FOG UP TO THE EXTENT THEY START DRIPPING. THE DEFROST DOES LITTLE TO SOLVE THE ISSUE. IT TAKES ANYWHERE FROM 10-30 MINUTES DEPENDING UPON THE TEMPERATURE.

WHEN DRIVING IN COLD EXTERNAL CONDITIONS, EXISTING DEFROST SYSTEM DOES NOT ADEQUATELY CLEAR THE SIDE WINDOWS (FRONT AND REAR DRIVER AND PASSENGER) EVEN AFTER 2018 RECALL AND STATED "FIX". MAX DEFROST CAPABILITY DOES NOT CLEAR THE WINDOWS. WINDOWS ARE COMPLETELY FOGGED UP MAKING IT IMPOSSIBLE TO HAVE VISIBILITY TO SAFELY CHANGE LANES. VISIBILITY IS SEVERELY IMPAIRED MAKING IT A SAFETY ISSUE. SERVICE TECHNICIANS CLAIM THAT IT IS FIXED WHEN IT IS NOT FIXED.

1. CAR WINDOWS DO NOT DEFROST WHEN DRIVING IN COLD WEATHER. ESPECIALLY THE SIDE WINDOWS GREATLY EFFECTING VISIBILITY IF HAVING TO TURN OR CHANGE LANES 2. LOWER ELECTRICAL PANEL GOES OUT RANDOMLY WHILE DRIVING. THIS MAKES YOU UNABLE TO REGULATE TEMPERATURE OR CHANGE DRIVING TYPE.

THE AUTOMATIC EMERGENCY BRAKING SYSTEM IS NOT FUNCTIONING AND IT DOES NOT GIVE A WARNING THAT THE SYSTEM IS NOT FUNCTIONAL.

TL* THE CONTACT OWNS A 2018 LAND ROVER RANGE ROVER. WHILE DRIVING 72 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE STOPPED ON ITS OWN. AS A RESULT, THE VEHICLE ROLLED INTO THE RIGHT LANE AND ALMOST CRASHED INTO ANOTHER VEHICLE. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO LAND ROVER PALM BEACH (7550 OKEECHOBEE BLVD, WEST PALM BEACH, (561) 209-7000) WHERE THE MECHANIC TEST DROVE THE VEHICLE AND FOUND NO FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 2,400. THE VIN WAS UNKNOWN.

TL* THE CONTACT OWNS A 2018 LAND ROVER RANGE ROVER VELAR. WHILE THE VEHICLE WAS PARKED, THERE WAS A FUEL ODOR INSIDE AND AROUND THE VEHICLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V087000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO LAND ROVER NORWOOD (LOCATED AT 449 NEPONSET ST, NORWOOD, MA 02062, (781) 619-9000) WHERE THE FUEL RAIL WAS PREVIOUSLY REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER FOR THE RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO SCHEDULE AN APPOINTMENT WITH THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

WHEN THE FRONT WINDSHIELD FOGS UP IN THE MORNINGS/NIGHT, THE DEFOGGER VENTILATION JUST BELOW THE FRONT WINDSHIELD, DOES NOT TOTALLY CLEAR THE CONDENSATION, LEAVING BEHIND A BIG PATCH OF CONDENSATION THAT OBSTRUCTS CLEAR VISIBILITY. ALSO, I AM FACING A MAJOR PROBLEM WITH THE MEDIA SCREENS AND ENTERTAINMENT SYSTEM SINCE THE TIME I BOUGHT THE CAR. WHILE OPERATING THE CAR,THE TWO MEDIA SCREENS TURN OFF FROM TIME TO TIME. SOME DAYS, ONLY THE MEDIA PLAYER AND BLUETOOTH CONNECTIVITY DOES NOT WORK. FROM TIME TO TIME, WHEN I CONNECT MY PHONES (IPHONE X AND IPHONE XS) VIA USB CABLE, THE PHONE IS NOT DETECTED. THIS IS NOT ALWAYS THE CASE, BUT IT HAPPENS MORE OFTEN THAN I IMAGINED.