2018 LAND ROVER RANGE ROVER Complaints

HAD A TIRE BLOWOUT AT 5K MILES. RT 75 ALLIGATOR ALLEY IN SWFL. CRUISE CONTROL AT 72MPH. NO DEBRIS IN ROADWAY. NO PUNCTURES IN TIRE. NO OTHER VEHICLES AROUND OR WOULD HAVE RESULTED IN VERY BAD ACCIDENT. TIRE PRESSURE MONITORING SYSTEM FAILED TO TELL ME THAT MY TIRES WERE 4LBS OVER THE MAXIMUM NORMAL PSI RANGE. LAND ROVER CHGS TIRE SAID EVERYTHING IS FINE. ONE WEEK LATER ALL 4 TIRES ARE STILL AT 4 LBS OVER THE SECOND FILE WAS TAKEN TODAY 1 WEEK AFTER THEY ADJUSTED TIRE PRESSURE. STILL OVER INFLATED WITH NO WARNING. RECOMMEND PSI AND NO WARNINGS CAME ON TO TELL ME.

THE INFOTAINMENT MEANT SYSTEM WHICH IS THE BRAINS OF THE CAR IS CONSTANTLY FAILING TO OPERATE PROPERLY. THE SCREEN FREEZES LEAVING INABILITY TO CONTROL A/C, RADIO, BLUETOOTH PHONE, CLIMATE, BACK UP CAMERAS. THIS VEHICLE HAS 4500 MILES ON IT AND HAS BEEN IN FOR SERVICE 3 TIMES, IT IS NOW BACK AT THE DEAL A 4TH TIME. THE COMPUTER IS ERRATIC AND CONSTANTLY NEEDS TO UPDATED. THERE HAVE BEEN 4 UPDATES SINCE I HAVE OWNED THE VEHICLE WHICH WAS IN FEB 2018. LANDROVER IS FULLY AWARE OF THE ISSUES BUT REFUSES TO DO ANYTHING ABOUT IT. I HAVE TRIED REPURCHASE AND REPLACEMENT, WHICH WAS DENIED AND NOW I HAVE TO GO TO ARBITRATION WITH THE STATE LEMON LAW. THE CARS COMPUTER IS AN EPIC FAILURE AND CROSSES OVER TO MOST OF THE 2018 LANDROVERS . THESE FAILURES HAPPEN AT ANY TIME , THEY HAVE OCCURRED WHILE STOPPED AT LIGHTS, IN STANDSTILL TRAFFIC, WHEN TURNING THE CAR ON, OR JUST WHEN DRIVING. THERE IS ALWAYS ANOTHER SURPRISE WAITING WHEN I GET IN MY CAR.

IMMEDIATELY AFTER PURCHASING NOTED EPISODES OF SUDDEN LOSS OF ACCELERATION FROM A STOP WITH VEHICLE WARNING LIGHTS. REPEATED DEALER VISITS FAILED TO DISCLOSE SOURCE OF ISSUE. FINALLY ON THE INTERSTATE FOR A RETURN DEALER VISIT HAD SUDDEN AND ALMOST TOTAL LOSS OF ENGINE POWER THAT RESULTED IN NEAR COLLISION. WAS ONLY ABLE TO OBTAIN SPEED OF 48 MPH WITH FULLY DEPRESSED ACCELERATOR. SECOND ISSUE IS EPISODES OF COMPLETE AND TOTAL FAILURE OF THE CRUISE CONTROL TO INCLUDE TOTAL LOSS OF RADAR PROXIMITY WARNING SYSTEM WHILE ON THE INTERSTATE. THIRDLY HAVE ONGOING ISSUES WITH TOUCH SCREEN VEHICLE CONTROLS, TRAILER TOW PACKAGE, FAILURE OF SURROUND CAMERA SYSTEM, PARK ASSIST SYSTEM FAILURE. IN THE FIRST 90 DAYS OF OWNERSHIP VEHICLE HAS NOT ONLY BEEN AT THE DEALERSHIP MULTIPLE TIMES, BUT ALSO HAS BEEN IN THE DEALERS POSSESSION OVER 50 DAYS. VEHICLE REMAINS AT THE DEALER AS UNSAFE TO DRIVE FOR ABOVE ISSUES THAT REMAIN ONGOING.

WHEN TRYING TO DRIVE MY WIFE'S VEHICLE THE GAUGES FOR SPEED, TACHOMETER, VEHICLE STATUS ETC TURN OFF. THE TWO TOUCH SCREENS ALSO TURN OFF SO CANNOT CONTROL ANY CLIMATE, RADIO, DRIVE SETTINGS ETC. IT WILL COME ON INTERMITTENTLY AND TURN BACK OFF WITHOUT WARNING. THE CAR STILL OPERATES BUT WITHOUT ANY INSTRUMENTATION. UNKNOWN HOW THIS AFFECTS SAFETY FEATURES SUCH AS AIRBAGS.WHEN MY WIFE DRIVES IT IS LESS INTERMITTENT BUT HAPPENS FROM TIME TO TIME. IF I ATTEMPT TO START THE CAR SOMETIMES IT WON'T EVEN TURN ON BUT AFTER A COUPLE MINUTES I CAN GET IT TO START. IT IS PUSH BUTTON. HAVE TRIED BOTH SET OF KEYS.

OUR NEW RANGE ROVER IS CREATING A SQUEALING NOISE FROM THE INTERIOR ELECTRONICS/AC UNIT. IT'S SIMILAR TO LETTING THE AIR OUT OF AN INFLATED BALLOON BY THE SPOUT. THE PITCH GOES HIGHER, LOWER, AND ALL OVER LIKE YOU ARE MOVING YOUR HANDS WHEN TRYING TO MAKE THE BALLOON SQUEAL. OUR VEHICLE IS NOW 3 MONTHS OLD, AND HAS SPENT 2.5 MONTHS IN SERVICE. AFTER RECENTLY GETTING OUR CAR BACK, THE SOUND CAME BACK RIGHT AWAY. THE SERVICE DEPT. IS CLUELESS, AND ALREADY HAD PUT OVER 200 MILES ON OUR CAR "TESTING IT IN REAL WORLD CONDITIONS." EVERY DEALERSHIP SALES & SERVICE MANAGERS, INCLUDING GENERAL MANAGER OF DEALER HERE IS HARDLY HELPING AND CLUELESS. THIS IS FROM RANGE ROVER NEWPORT BEACH, CA. NOW THIS SOUND IS WORSE, AND MAKES YOU WANT TO SMASH YOUR HEAD THROUGH THE WINDOW; IT'S BASICALLY SOUND TORTURE. OUR WINDSHIELD WIPERS HAVE ALSO NEVER WORKED, WHICH IS EXTREMELY DANGEROUS. HOWEVER: 1) WHEN THE WINDSHIELD WIPERS ARE SET TO ON, 2) AND THE VEHICLE IS IN REVERSE, 3) THEN THE REAR WINDOW WIPERS COME ON FOR SOME REASON.

TL* THE CONTACT OWNS A 2018 LAND ROVER RANGE ROVER EVOQUE. ON MULTIPLE OCCASIONS, WHILE THE ELECTRONIC LIFTGATE WAS OPEN, THE LIFTGATE ERRONEOUSLY ATTEMPTED TO CLOSE. AS A RESULT, THE LIFTGATE MADE CONTACT WITH A PERSON'S BACK ON SEVERAL OCCASIONS WHILE THEY WERE LEANING INTO THE REAR OF THE VEHICLE. THERE WERE NO INJURIES. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (LAND ROVER OF SUDBURY IN SUDBURY, MA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 1,000.

THE 2018 MODEL HAS A SIGNIFICANT THROTTLE DELAY WHEN ACCELERATING THE CAR FROM A STOP, RESULTING IN DELAY IN MOVEMENT AFTER PRESSING THE ACCELERATOR PEDAL. THIS CAN BE VERY DANGEROUS WHEN TURNING ONTO BUSY ROADS AND WHEN ACCELERATING AT STOP SIGNS, AS IT TAKES 1-2 SECONDS BEFORE THE CAR REGISTERS THAT THE ACCELERATOR PEDAL HAS BEEN DEPRESSED, AND THEN JOLTS FORWARD AT A HIGH SPEED TO "CATCH UP". TWO LAND ROVER DEALERS (WEST CHESTER PA AND WAYNE PA) HAVE CONFIRMED THAT NUMEROUS CUSTOMERS HAVE COMPLAINED ABOUT THIS ISSUE BUT THEY HAVE NOT BEEN ABLE TO FIX IT AND HAVE BEEN RESEARCHING SOLUTIONS FOR MONTHS. THE SERVICE MANAGER IN WEST CHESTER PA CONFIRMED THAT ONE OF THEIR SERVICE TECHNICIANS, WHEN TESTING THIS ISSUE, WAS ALMOST HIT BY A MOVING CAR IN FRONT OF THE DEALERSHIP BECAUSE THE CAR HE WAS DRIVING DID NOT REACT SOON ENOUGH AFTER HE DEPRESSED THE ACCELERATION PEDAL. THE WAYNE PA SERVICE DEPT CONFIRMED THAT THERE IS 0.8 SECOND THROTTLE DELAY WHEN TESTING ANOTHER CAR (NOT MINE). I FORMERLY SUBMITTED A CASE TO LAND ROVER JAGUAR OF NORTH AMERICA BUT THEY HAVE NOT YET RESOLVED THIS ISSUE. THESE CARS SHOULD NOT BE ON THE ROAD WITH THIS ISSUE!

AFTER ONLY FIVE DAYS OF OWNERSHIP, MAJOR COMPONENTS OF THE ELECTRICAL SYSTEM FAILED, PARTICULARLY THE DISPLAYS ON ALL OF THE DRIVER INFORMATION SYSTEMS, INCLUDING ASSISTIVE SERVICES SUCH AS LANE DETECTION. THE SERVICE CENTER FIRST STATED THAT THE PROBLEM EAS SERIOUS AND RELATED TO FAULTY WIRING FROM THE FACTORY. THEY NOW CONTEND THAT THERE IS FAULTY SOFTWARE CAUSING THE SYSTEM TO FAIL.