2017 LAND ROVER RANGE ROVER Complaints

I AM WRITING IN REGARDS WITH MY CAR. THIS CAR HAS BEEN GIVING ME HUGE PROBLEMS WITH HESITATION. I HAVE COME CLOSE TO HAVING FATAL CRASHES TWICE THIS MONTH DUE TO THIS PROBLEM. I HAVE TAKEN THE CAR TO THE RANGE ROVER DEALERSHIP GARAGE TWICE AND THEY SAID THEY HAD FIXED IT BUT I AM STILL EXPERIENCING THE SAME PROBLEM. THE TRANSMISSION CAN UNEXPECTEDLY SHIFT INTO NEUTRAL WHILE DRIVING.

I WAS DRIVING IN THE LEFT LANE OF A MAJOR HIGHWAY AT 65 MPH AND WAS BRAKING SLIGHTLY FOR TRAFFIC AND THE CAR SUDDENLY LOST POWER AND GEARBOX FAULT AND PARKING BREAK FAULT STARTED FLASHING. I HAD TO CUT OFF THREE LANES OF MOVING TRAFFIC TO GET TO A SHOULDER. THE CAR WAS STUCK IN DRIVE BUT WOULD NOT ACCELERATE. WE SHUT THE IGNITION AND THE CAR BECAME STUCK IN PARK. I HAD BEEN COMPLAINING OF NOISES AND A POOR PERFORMANCE FOR MONTHS WITH NO RESOLUTION. THE CAR SAT AT THE DEALERSHIP OF PURCHASE FOR 2 DAYS WITHOUT AN ANSWER BEFORE BEING MOVED TO ANOTHER DEALED THAT HAS STATED IT NEEDS A GEARBOX MODULE.

I WAS DRIVING ON THE SOUTHERN STATE PARKWAY IN NEW YORK DURING RUSH HOUR. DRIVING APPROX 10MPH AT A STEADY PACE AND HAD BEEN IN THE CAR FOR ABOUT AN HOUR. ALL OF A SUDDEN MY 2017 EVOQUE STALLED OUT WHEN I PRESSED THE GAS PEDAL. I CAME TO A STOP IN THE MIDDLE OF THE TRAFFIC LANE, AS THERE WASN'T ENOUGH TIME TO PULL OFF THE ROAD. ONCE I SHIFTED THE SHIFT KNOB INTO PARK, THE KNOB DISAPPEARED INTO THE CENTER CONSOLE AS PICTURED. NUMEROUS ATTEMPTS WERE MADE TO RESTART THE CAR WITH NO LUCK AND NO ERROR INDICATION ON THE DASH. THE CAR WOULD NOT START AND THE SHIFT KNOB WOULD NOT POP UP UNDER ANY CIRCUMSTANCE. I TURNED THE CAR OFF AND BACK ON, THE SHIFT KNOB REMAINED DOWN. ONCE THE TOW TRUCK ARRIVED, THE DRIVER AND I COULD NOT SHIFT THE CAR OUT OF PARK TO NEUTRAL TO GET THE 2017 EVOQUE ON THE FLATBED. THE CAR HAD TO BE DRAGGED ONTO THE FLATBED IN PARK DUE TO THE INACCESSIBLE SHIFTER AND FAILED ENGINE/POWERTRAIN. THERE IS NO AVAILABLE ACCESSIBLE OVERRIDE TO UNLOCK OR RELEASE THIS SHIFTER. THIS IS A MAJOR SAFETY HAZARD, NOT ONLY FOR THE POWERTRAIN STOPPING WITHOUT WARNING, BUT THE SHIFT KNOB DESCENDING INTO THE CENTER CONSOLE AND NOT ALLOWING THE GEAR TO BE CHANGED.

WITH 1300 MILES, CAR STALLED MULTIPLE TIMES, FOUND THAT FUEL LEAKS INTO THE OIL PAN, SMELLS OF FUEL FUMES CONSTANTLY, PARTICULARLY IN CLOSED SPACES LIKE HOME GARAGE. LOSING AND EXPENDING FUEL AT AN ACCELERATED RATE. BEEN IN SERVICE WITHOUT ANSWERS MORE THAN DRIVEN; 6 VISITS TOTALING OVER 69 DAYS WITHIN THE FIRST 3-4 MONTHS OF OWNERSHIP THERE IS A KNOW TECHNICAL BULLETIN ON THE 'FUEL RAIL' ON THE SAME MODEL AND YEAR BUT NOT OUR VIN#.

THE VEHICLE COMPLETELY SHUT DOWN WHILE I WAS DRIVING ON A MAJOR HIGHWAY CAUSING A LIFE-THREATENING SITUATION. THIS IS THE SECOND TIME THE ISSUE HAS OCCURRED. THE FIRST TIME I WAS EXITING A HIGHWAY AND MANAGED TO GET TO THE ACCESS ROAD BEFORE THE ENGINE SHUT DOWN AGAIN. IT WILL RESTART AND IMMEDIATELY SHUT DOWN. IT SEEMS TO OCCUR WHEN SLOWING DOWN FOLLOWING HIGHWAY DRIVING AT 55+MPH. BOTH INCIDENTS REQUIRED POLICE ASSISTANCE TO REDIRECT HEAVY TRAFFIC.

THE VEHICLE COMPLETELY SHUT OFF, RENDERING A 'LIFE-THREATENING MALFUNCTION', WHILE EXITING THE TOLL ROAD AT OVER 30MPH. THIS EPISODE WAS REPEATED ONCE MORE AT THE SAME LOCATION ONE MONTH LATER. ON THE THIRD EPISODE, THE VEHICLE COMPLETELY SHUT OFF WHILE AT A STOPLIGHT. AND THE MOST RECENT, FOURTH, EPISODE INCLUDED AN ALERT TEXT STATING 'GEAR-BOX FAILURE'.

ACCELERATION STOPPED WHILE ON I-69 IN INDIANA NEAR ANDERSON IN A CONSTRUCTION ZONE GOING 50+ MPH WHILE HEADED UP A HILL. GEARBOX FAILURE ALERT FLASHED ON DASH BOARD

****NOTE - MISSING VIN AND MODEL YEAR**** MY FRIEND IS IN INTENSIVE CARE AT THE HOSPITAL AND HAS BEEN DECLARED BRAIN DEAD. AS SHE WAS GETTING OUT OF HER CAR, HER CAR ROLLED OVER ON HER IN REVERSE CRUSHING HER HEART AND CUTTING OFF CIRCULATION TO HER BRAIN. THE ROTARY SHIFT KNOB SHE BELIEVED TO BE IN PARK MUST HAVE BEEN IN REVERSE OR MUST HAVE MALFUNCTIONED. SHE IS 41 AND LEAVES BEHIND TWO YOUNG DAUGHTERS. PLEASE INVESTIGATE INTO THESE ROTARY SHIFT KNOBS WHICH NEED TO BE OUTLAWED!!! ## VIN FAILED ## RANGE ROVER ## *DT UPDATED 10/18/18*JB

LETTER FROM CONSTITUENT RE: WASHINGTON LEMON LAW IN REGARDS TO THE ISSUES WITH HER LAND ROVER RANGE ROVER EVOQUE AND WANTING JAGUAR LAND ROVER NORTH AMERICA LLC TO REPURCHASE THE VEHICLE. *LD *TR THE CONSUMER STATED THE VEHICLE FLASHED AN ERROR MESSAGE FOR THE BATTERY, PARKING, ETC FAULTS. THE RPM AND SPEEDOMETER SWEPT FROM LEFT TO RIGHT, BUT HELD RIGHT AND MADE A LOUD BUZZ SOUND. THE FOLLOWING DAY THE VEHICLE WAS DEAD. THE BATTERY WAS REPLACED. THE BRUSHES FROM THE CAR WASH CAUSED THE WINDSHIELD PILLAR COVERS TO SNAP. THE PILLARS WERE REPAIRED. THE VEHICLE REQUIRED MULTIPLE SOFTWARE UPDATES TO REPAIR VARIOUS ELECTRICAL FAILURES. THE VEHICLE WOULD NOT RECOGNIZE THE KEY; THEREFORE, THE VEHICLE WOULD NOT START. THIS FAILURE WAS NOT REPAIRED. *JS

FRONT LOWER TOW EYE COVER HAS DETACHED ON THE FREEWAY. IT'S THE PIECE THAT ATTACHED UNDERNEATH WITH 2 SCREWS BUT JUST WITH SOME CLIPS ON THE FRONT, AND IT FELL OFF UNDER AIR PRESSURE AND WAS DRAGGING ON THE FREEWAY. IT HAPPENED TWICE IN A 1,5 YEAR PERIOD.