2019 LAND ROVER RANGE ROVER Complaints

The contact’s mother owns a 2019 Land Rover Range Rover Velar. The contact stated that the check engine warning light was illuminated. There was white smoke coming from underneath the hood of the vehicle due to the engine overheating. The failure occurred within 10 minutes of driving at various speeds. The vehicle was taken to dealer, who diagnosed that the auxiliary radiator, cooling system hose, and radiator deflector had failed. The vehicle was repaired; however, the failure persisted. The vehicle was returned to the dealer, who diagnosed that the camshaft timing solenoid had failed and was repaired. The failure remained consistent, and the vehicle was returned to the dealer a third time, who repaired the fuel pump, crank shaft radiator. The failure persisted. The vehicle was taken to a certified mechanic who diagnosed that the coolant and water pump had failed. The vehicle was repaired; however, the failure persisted and was no longer drivable. The contact became aware of NHTSA Campaign Number: 19V040000 (Engine). The manufacturer was made aware of the failure and confirmed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 16,000.

“Gearbox Fault” error popped on dash. Vehicle stopped changing gears while driving. Went into limp mode. Toward to Land Rover dealership. Technician states that there is a fault inside the TCM module within the transmission. Which caused the transmission to fail.

- I purchased my car in October 2022 and I have had a Coolant level low notification on my dashboard in December 2022. I then filled the coolant myself. - The warning notification showed up again after about 3 weeks in January 2023. I then took it to Land Rover Frisco Service and Parts Center on 1/25/2023 to get it get it inspected. They said they found 'Turbo Coolant Inlet and Outlet Pipes Leaking, Replace Turbo Coolant INLET Pipe and Replace Turbo Outlet Coolant Pipe' (exact words from the service note). - However, the SAME issue came back again after about 6 months, when I call them back for repair - they said I will have to pay it out of my pocket since my warranty has run out. - I asked them how much the cost would be, and they said to diagnose they would charge me $260 and then whatever amount the repair service would cost. As I could not afford it, I started re-filling the coolant whenever the car is giving me the 'coolant low' warning sign. And I have been doing that for the past good year or so. - I now some vehicles with the same year and model have been re-called for the specific safety issue that I am experiencing, However my vehicle is not part of the re-call. - I called them Land Rover this morning to request if they can fix my car for free, and they said since this car is not part of the re-called cars, I will have to pay for the fix. - I strongly believe this car should be part of the re-call as well.

incident # 11633408 December 30, 2024 The car was serviced due to a faulty door latch. Pd $1200.00 Two days later the passenger door flew open, and would not close. After 10 minutes I finally got the door to close fully.2 days later, the same door opened and almost hit shoppers in a parking lot. This continued until I did not use the passenger door at all. I returned the car to the dealership. Diagnosis..they had installed a faulty door latch again! This issue has been on recall. yet my car in number was not part of the recall so I had to pay for it. This is a huge safety issue. I shouldn't have to worry about a door flying open when operating it.Jaguar/Range Rover seems not to care since my vin number was not part of the recall. Plus, the dealership said my windshield now leaks, (again a recall) but not my vin number. Can someone assist me with my car that is having serious safety issues?

Saw a recall for coolant lines on other land rover models but they have the same engine as my model. Land rover says my vin is not covered but it is doing exactly the same thing as the recalled models. I am losing coolant and can smell it through the vents into the cabin. I believe the issue extends beyond the initial models they stated. I believe it is a common issue with these particular engines. The 5.0L and the 3.0L.

Incident #. 11633354 2 invoices attached $1232.20 Faulty door latch, camera, mirrors, alarm issues A recall was issued for this problem on 2019 evoque N335 19v-392

The contact owns a 2019 Land Rover Range Rover Evoque. The contact stated that upon attempting to lock the doors using the remote control or from inside the vehicle, the doors failed to lock as designed. The contact also stated that the rearview camera, and the driver’s and passenger’s side mirrors were not functioning using the controls on the inside of the vehicle. The vehicle was taken to a local dealer to be diagnosed, and the contact was informed that the door latch switch was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 40,500.

All four doors either are not locking when i lock the doors or they are not unlocking when i hit the unlock button. This cause the door to appear closed while not fully latched, potentially opening while driving. There is already a recall for this issue for my year and model but my VIN is not on the list.

Driver side door will not lock. I took it to the dealership and they replaced the door handle and it worked for a little while. The vehicle locks after you start driving but when you unlock or open the door you can’t relock the car. This is a safety issue. I have taken it to many repair shops and they say it is not the mechanism, it is the software issue. Land Rover continues to say it is not. I have found that many people have had the same issue on different forum.

On Monday, October 28, 2024, while driving on [XXX] [XXX] from McKinney, TX, to Irving, TX, a red oil can light appeared on my vehicle's dashboard. Shortly after, the car struggled to accelerate. I pulled over, and white smoke began coming through the dashboard vents. Noticing a strong smell, my daughter and I exited the vehicle. We observed fluid leaking on the ground and smoke intensifying. Soon after, flames engulfed the vehicle's undercarriage. The entire car was consumed by fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)