2019 LAND ROVER RANGE ROVER Complaints

During heavy rain or snow, there is water intrusion coming through the center of windshield. this water lands on my center console where a lot of my controls and they shouldn't be getting wet.

My 2019 Range Rover Velar engine caught on fire while it was parked and off. The vehicle gave no warning and showed no signs of overheating or maintenance that needed to be done. The fire was so bad and hot it totaled the velar and another vehicle.

Crossover coolant lines not covered under warranty and this is common problem! Cop warrant excludes these parts 1800.00 repair for something that’s a known problem

Three issues so far: 1) pulled over to close back door when warning light came on. Turned knob to put in park got out to secure back door. Vehicle began to back up., knocked me down and ran over my leg. Keep rolling until it was stop by a curb. 2) windshield started leaking after going through car wash. 3) both vanity covers on visors broke off 2 weeks apart. Plastic inferior “knobs” break without even using much. Never use passenger side and it broke 1st!

The contact owns a 2019 Land Rover Range Rover Evoque. The contact stated that while driving 50 MPH, there was water entering through the windshield onto the dashboard. Additionally, the hazard light failed to turn off as needed. The contact drove to the dealer however, the vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The approximate failure mileage was 51,000.

My husband and I were going to the highway and the rear end of the passenger side portion fell apart. I'm still shocked from the weekend incident. My husband and a good friend of ours are working for Big 3 is Vehicle Safety and never ever saw this kind of an incident. Tow truck driver Richard who towed our car witnessed that they never saw this kind of damage. Range Rover retailer is not very receptive except that it is a tire issue and is not covered under warranty. This is my first time buying this Range Rover and I had a horrible experience. While we investigate further to determine the root cause of this incident, Would like to see the FMEA. I don't want this to happen to anyone and I will not be interested in driving this car. Would you be able to share any previous incidents similar to this? Would you please be able to escalate this to the next level of customer satisfaction? Thank you for your prompt response. Do you hvae an email we can upload the pictures and video?

The contact owns a 2019 Land Rover Range Rover. The contact stated that while the vehicle was parked it shifted to reverse, rolled away, and dragged the contact down the street, and crashed into a fence. There were no warning lights illuminated. The contact sustained swelling and pain due to the crash and medical attention was provided. There was no fire, air bag deployment or a police report filed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 8,000.

The contact leased a 2019 LAND ROVER Range Rover Velar. The contact stated that while the vehicle was parked with the parking brake activated, the vehicle rolled backward without warning. The contact had taken the vehicle to the dealer and informed the mechanic of the failure. The mechanic inspected the vehicle and the contact was able to show him video footage of the failure. The vehicle was kept in the possession of the dealer for 10 days and the gear shifter was replaced. Soon after the repair, the contact stated that while his pregnant wife had placed the vehicle into park, the vehicle begun to roll backward without warning while she was exiting the driver’s side door. His wife immediately slammed her foot on the brake to stop the vehicle. The contact took the vehicle back to the dealer for a second time where they inspected the black box and found no fault with the vehicle. The case manager had spoken with the manufacturer who recommended changing all four tires. The vehicle was not yet repaired. The vehicle was not diagnosed and remained in the possession of the dealer. The failure mileage was approximately 23,000. Case number [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

Upon startup, vehicle infotainment system, radio controls, climate controls and blue-tooth are inoperative. Display is black but engine is running. This continues for a while even after driving has commenced. When vehicle comes to a stop at a signal or in traffic, engine stops and vehicles goes into park. This is different from when the vehicle normally auto shuts off in stop and go traffic. After a few minutes, display sometimes restores but usually the vehicle has to be shut down, locked, unlocked and then restarted, but this too does not always work. We have brought it in for service multiple times and we are told that they cannot reproduce the problem, but they updated the software. We submitted a video and photo of what happens during this problem, but the dealership has not resolved the issue. The vehicle has under 9000 miles and we have owned it from the dealer new since February of 2019. This has occurred numerous times and the engine stopping and vehicle going into park is the most recent issues as it seems to be getting worse.

Fan noise ramps up (loudly) as if the vehicle is accelerating for at least 2-3 minutes after the vehicle is shut off.