2019 LAND ROVER RANGE ROVER Complaints

While driving on the interstate I released the cruise and slowed down when coming up on an 18 wheeler. When it was clear I began to change lanes to the left and tried to accelerate but the engine would not respond. About 5 or 6 seconds later it finally responded. This has happened about a dozen times at random. It has been in the dealers shop 6 times for this issue. The usually update the software and call it good but it keeps on happening. I had it in the shop this past January 2021 and a tech from Range Rover worked on it for about 1 1/2 weeks upgrading the software and said it was fixed. It happened 2 times since then so back to the shop I went. They returned the car on the 4th day stating they could not make the car shut down and there were no codes. I don’t know about you but it’s very stressful when you are driving in heavy traffic on Interstate 4 near Orlando and your car shuts done for a few seconds. I read on the internet where other people are having similar issues. I think something needs to be done before there is a tragic accident because Range Rover acts like they don’t know what everyone is talking about.

While driving on a clear day on a Virginia State Highway at about 50 mph on Sunday, May 16, 2021, my wife and I heard and felt a very loud explosion as if the car had been hit by a very large object. We observed no immediate damage, saw no debris bounce off the car and the car that was closely following us made no evasive movements as if there was debris in their path. We stopped within a few hundred yards and noticed that the rear 10 inches or so of the moonroof had simply exploded. The glass was buckled up and shattered. We were not injured and the car functioned normally. We are taking it to the Range Rover dealer this morning and they advise me it is not covered by the warranty. My insurance company, USAA, will most likely pay the cost of repair, which is estimated at $5500. I am convinced this was caused by a defect in the glass or faulty design or manufacture. In my view, this is a serious defect with the potential to cause serious injury.

FOR TWO YEARS THIS CAR AS HAD NUMEROUS EPISODES OF WHILE DRIVING COMPLETELY SHUTTING DOWN WITH NO ADVANCED WARNING AND AT VARIOUS SPEEDS. I HAVE DRIVEN ON WARM, COLD, WET AND DRY DAYS WHEN THIS HAS OCCURRED. MOST RECENTLY I WAS DRIVING ON A MAIN STREET WHEN THE CAR JUST SHUT DOWN AND WAS ALMOST HIT FROM BEHIND. THE CAR HAS BEEN IN FOR SERVICE MANY TIMES WITH NO RESOLUTION, THEY SAY THEY CAN NOT DUPLICATE THE PROBLEM. THIS IS A DANGEROUS AND UNSAFE AUTOMOBILE AND I AM LUCKY THAT THE CAR BEHIND ME WAS ABLE TO AVOID THE COLLISION. I AM AFRAID TO DRIVE THIS CAR, LUCK WAS ON MY SIDE THIS LAST TIME, I COULD HAVE BEEN INJURED OR WORSE. BESIDES THE SHUTTING DOWN THIS CAR HAS HAD SO MANY ELECTRICAL/COMPUTER ISSUES AND ALWAYS NEEDS SOFTWARE UPDATES WHICH DON'T REALLY FIX THE PROBLEMS AND SOMETIMES CAUSE OTHER ISSUES TO OCCUR. (IE, THE INFOTANMENT CENTER, THE BLUETOOTH, THE CAMERAS, THE MEDIA, THE NAVIGATION, THE ACCESS HEIGHT MOVES WHILE DRIVING, THE LIST IS ENDLESS.) SINCE SEPTEMBER 2018 THIS CAR HAS BEEN IN THE DEALERSHIP WITH MANY ISSUES. AGAIN, THIS CAR IS DANGEROUS AND UNSAFE.

WHEN THE VEHICLE IS PARKED. THE VEHICLE CONSISTENTLY DOES NOT RECOGNIZE THE KEY FOB. THE VEHICLE DOORS WILL NOT UNLOCK WHEN TOUCHING THE DOOR HANDLES, THE CAR DOES NOT START WHEN TRYING TO USE PUSH TO START. GIVES AN ERROR MESSAGE THAT THE KEY IS NOT RECOGNIZED. THIS IS A SAFETY ISSUE BECAUSE IT IS UNSAFE TO HAVE A VEHICLE THAT CANNOT BE STARTED THEREBY STRANDING MYSELF AND MY FAMILY DURING THE COLD WINTER MONTHS.

HUMMING NOISE WHEN THE CAR ACCELERATES. ALSO STALLS FOR A SECOND INTERMITTENTLY WHEN ACCELERATING. I HAVE HAD THE CAR IN SERVICE FOR THIS ISSUE SEVERAL TIMES. EVERY TIME THEY TELL ME IT'S DUE TO NEEDING AN UPDATE. THE ISSUE STARTED APPROX 8 WEEKS AFTER I PURCHASED THE VEHICLE.

I EXPERIENCED AN UNINTENDED POWERED ROLLAWAY. SPECIFICALLY, AS I WAS REVERSING OUT OF MY GARAGE, I NOTICED SOMETHING ON THE GROUND SO I PUT THE VEHICLE IN PARK TO PICK IT UP. WHEN I EXITED THE VEHICLE, I WAS STANDING IN THE WEDGE BETWEEN THE DRIVER'S SEAT AND THE OPEN DRIVER'S DOOR, AND THE CAR UNEXPECTEDLY ROLLED IN REVERSE. I DID NOT HEAR OR SEE ANY WARNINGS AT ANY TIME THAT ALERTED ME THAT I WAS IN ANY DANGER. I QUICKLY TRIED TO GET BACK INTO THE CAR TO STOP IT (MY 4-YR-OLD SON WAS INSIDE) AND, WHEN TRYING TO GET BACK IN, I WAS PUSHED OUT, FELL TO THE GROUND, AND FOUND MYSELF FIGHTING WITH THE DOOR AND THE TIRE COMING TOWARD MY HEAD AND BODY. I STUCK MY RIGHT HAND INTO THE CAR TO PRESS THE BRAKE PEDAL WITH MY HAND. ULTIMATELY, MY RIGHT HAND FELL OUT OF THE CAR, AND THE CAR ROLLED OVER AND CRUSHED IT. THE DRIVER'S DOOR HIT MY HEAD, WHICH CAUSED A CONCUSSION AND BLEEDING. THE CAR DRAGGED ME FROM THE GARAGE INTO THE DRIVEWAY, CAUSING TIRE BURNS AND SCRAPES ON MY BODY. ULTIMATELY, THE CAR STOPPED WHEN IT ROLLED DOWN THE DRIVEWAY AND HIT A POST ACROSS THE STREET. I WAS THEN TRANSPORTED TO THE HOSPITAL IN AN AMBULANCE, WHERE THEY RAN MULTIPLE TESTS ON MY ENTIRE BODY AND DIAGNOSED MY CONCUSSION AND BROKEN HAND. I HAVE SINCE HAD TO UNDERGO RECONSTRUCTIVE SURGERY ON MY RIGHT, DOMINANT HAND AS THE BONES IN MY HAND WERE CRUSHED BY THE VEHICLE'S TIRE.

RANGE ROVER HST WAS DRIVING IN FREEWAY WITH HIGH WINDS, AND THE LIFT GATE SPOILER JUST GOT DETACHED AND CAME OFF. WE BELIEVE THAT THE QUALITY OF THE PART USED WAS SUBPAR, AND IT SHOULD STAND THE HIGH WINDS, OTHERWISE, THERE MUST BE A WARNING THAT TELLS US THAT WE CAN'T DRIVE THE VEHICLE UNDER SUCH CIRCUMSTANCES.

WHILE DRIVING THE CAR IT JUST STOPPED. ENGINE SHUT OFF AND LEFT ME STRANDED. CRANK IS DAMAGED AND I WAS TOLD I NEED A NEW ENGINE. LAND ROVER WILL NOT REPLACE THE ENGINE UNDER WARRANTY. SAID I NEED TO PAY FOR OUT OF POCKET. APPARENTLY THERE IS A RECALL FOR MY YEAR, MAKE AND MODEL VEHICLE FOR THIS SAME ISSUE. LAND ROVER CLAIMS MY VIN IS NOT PART OF THE RECALL.

I HAVE A BRAND NEW 2019 RANGE ROVER SPORT. I PURCHASED MY VEHICLE ON 3/29/2019 AND IN 7.5 MONTHS I ONLY HAVE 4,194 MILES SO IT SHOWS I DON'T DRIVE MUCH. I TOOK MY FIRST ROAD TRIP TO VISIT MY SON AND I MUST SAY I ONLY STOP FOR GAS ONE TIME. AS I'M DRIVING ON THE HIGHWAY EVERYTHING WAS GREAT UNTIL I GOT NEAR RICHMOND VIRGINIA AND MY LOW COOLANT LIGHT CAME ON. I QUICKLY PULLED OVER AND GOT OUT AND NOTICED THAT ALL OF MY COOLANT WAS COMING OUT FROM THE BOTTOM. I IMMEDIATELY CALLED FOR A TOW AND MY CAR WAS TAKEN TO LANDROVER OF RICHMOND. ONCE THE VEHICLE WAS INSPECTED THEY ARE CLAIMING THAT A PEBBLE OR ROAD DEBRIS 3CM WIDE HIT THE RADIATOR AND CAUSED THE COOLANT TO COME AND IN TURN FRIED THE ENGINE. THIS IS CRAZINESS FOR A VEHICLE THAT COST $80K. I'M INSURED BY PROGRESSIVE AND MY VEHICLE IS NOW DEEMED A TOTAL LOSS BECAUSE IT NEEDS A NEW ENGINE & RADIATOR WORTH $33K. I'M AT A LOST RIGHT NOW. THIS PROBLEM SOUNDS IDENTICAL TO WHAT THE RECENT RECALL SHOWS, BUT MY VIN# IS NOT INCLUDED. REALLY LEADS ME TO BELIEVE I PURCHASED THE CAR WITH A MANUFACTURER DEFECT.

ALL THE SCREENS (3) WITHIN THE CAR AS SUBJECT TO FREEZING, OR COMPLETE FAILURE. THIS INCLUDES THE MAIN SPEEDOMETER SCREEN, THE CLIMATE CONTROL SCREEN, THE ENTERTAINMENT SCREEN, THE BLUETOOTH FUNCTION, THE LANE CHANGE ASSISTANCE WITHIN THE REAR VIEW MIRRORS. THIS ISSUE IS PREVALENT IN ALL RANGE ROVERS, RANGE ROVER SPORTS AND VELARS, AND THERE ARE MULTIPLE FORUMS ON THE INTERNET ABOUT THE ISSUE. IT HAS EXISTED FOR OVER 2 YEARS YET LAND ROVER CONTINUE TO SELL THE CARS WITHOUT DISCLOSING THE ISSUE TO BUYERS AND AS OF TODAY, HAVE NO FIX FOR THE PROBLEM, AS CONFIRMED BY LAND ROVER NORTH AMERICA. THESE FAULTS CAN OCCUR AT ANY TIME, WITH NO PATTERN, AND NO WARNING. AS AN EXAMPLE, WHEN THE CLIMATE CONTROL SCREEN FREEZES, THE WINDSCREEN CANNOT BE CLEARED IF FOGGED UP AS THE ENTIRE SYSTEM IS INACCESSIBLE, WHICH CAN BE HIGHLY DANGEROUS IN BAD WEATHER. LAND ROVER'S ONLY ADVICE IS TO "PULL OVER, SHUT THE VEHICLE DOWN, WAIT APPROX 10 MINS, AND RESTART THE VEHICLE", WHICH IS NOT ALWAYS POSSIBLE ON A FREEWAY ON A COLD DARK NIGHT.