2018 LAND ROVER RANGE ROVER Complaints

Malfunction with SOS system Police have been notified multiple times while I was driving and police have come to my home 4 times in 3 days unable to communicate with SOS system to notify that I am not in distress. If I end up actually needing help I can not use the SOS which concerns me

Dial shifter complaint about the car being place in park inside my garage, left the car door open to return inside the home and once I was 100% out of the vehicle as witnessed by my neighbors, the car went out of park mode causing damaged to the car and my home. What component or system failed or malfunctioned, and is it available for inspection upon request? (Dial Shifter) How was your safety or the safety of others put at risk? (In order to stop the car, I risked my life by attempting to jump inside a moving car to place it back in park mode. This was to avoid any further damage, hitting my neighbors house or any pediatricians walking/playing near by.) Has the problem been reproduced or confirmed by a dealer or independent service center? This problem have been reported by other consumers. See articles below: https://www.google.com/amp/s/www.cbsnews.com/amp/news/range-rover-lawsuits-gear-shifter-deadly-rollaway/ https://www.google.com/amp/s/www.itechpost.com/amp/articles/70923/20170103/land-rover-under-investigation-over-flawed-gear-selector-knob-thousands-of-vehicles-may-be-due-for-another-recall.htm Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? (This car have been towed to a local Range Rover dealership to address the complaint.) Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? (No symptoms)

THE CENTER DISPLAY SCREEN TURNS BLACK AND STAYS THAT WAY FOR LONG PERIODS OF TIME. THE CLIMATE CONTROL TURNS ITSELF OFF AND ON. THE BACKUP DISPLAY VIDEO STAYS ON EVEN AFTER MOVING INTO DRIVE AND REACHING THE REQUIRED SPEEDS. IVE HAD NO RESPONSE FROM LAND ROVER CUSTOMER SERVICE SINCE DECEMBER 2020

LOSS OF TOTAL ACCELERATION WHEN CHANGING STEADY SPEED TO A HIGHER SPEED. RPM GAUGE MOVES AND THE ENGINE REVS UP AS THE GAS PEDAL IS PUSHED WITH NO ACCELERATION OF THE VEHICLE AND THE LOSS OF PRESENT SPEED. NO POWER AT ALL AS IF THE VEHICLE WAS IN NEUTRAL. THIS ISSUE STARTED AFTER THE VEHICLE REACHED OVER 50,000 MILES ON THE ODOMETER. THIS HAS HAPPENED FOUR TIMES IN THE LAST FIVE MONTHS ON THE INTERSTATE DOING SPEEDS OF 50 MPH TO 70 MPH, JUST RECENTLY AT 50 MPH ON THE INTERSTATE TRYING TO MERGE INTO TRAFFIC.

THE GEAR MALFUNCTION AFTER PLACED IN PARK , CAME OUT OF GEAR AND ROLLED IN REVERSE WITH OUT ANY WARNING. AS A RESULT I WAS INJURED

TL* THE CONTACT OWNS A 2018 LAND ROVER RANGE ROVER EVOQUE. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE, THE TRANSMISSION DIAL DISENGAGED CAUSING THE VEHICLE TO BECOME UNDRIVABLE. ON ONE OCCASION, THE FAILURE OCCURRED WHILE DRIVING OVER A RAILROAD TRACK. THE VEHICLE WAS TAKEN TO LAND ROVER HUNTINGTON LOCATED AT 1249 E. JERICHO TURNPIKE, HUNTINGTON, NY 11743, WHERE THE TRANSFER CASING WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE COMPUTER SOFTWARE WAS REPROGRAMMED AND THE FAILURES CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20. THE VIN WAS NOT AVAILABLE.

RECALL #: N481 WAS RESOLVED AND I NEED IT UPDATED IN THE SYSTEM SO THAT MY CAR CAN BE RELISTED FOR RENTAL ASAP PLS

THE INCIDENT HAPPENED ON FREEWAY. I WAS DRIVING MY CAR AT THE SPEED OF 60 -65, ALL OF A SUDDEN THE CAR STARTED SLOWING DOWN AND I PULLED OVER IMMEDIATELY. AS SOON AS I PULLED OVER I COULD SEE THE SMOKE COMING OUT OF THE HOOD. SO IMMEDIATELY GOT OUT OF THE CAR AND STARTED TO CONTACT ROADSIDE ASSISTANCE BUT WHILE IN THE PROCESS OF CONTACTING ROADSIDE ASSISTANCE WITHIN COUPLE MINS THE CAR STARTED CATCHING FIRE FROM THE HOOD SIDE THEN I PANICKED AND CALLED 911. THANKS TO THE FIRE SERVICE DEPARTMENT ! THEY CAME BY AND PUT OUT THE FIRE. OMG! MY WHOLE CAR EXCEPT THE REAR TRUCK WAS BURNT. IF I WAS INSIDE THE CAR FOR COUPLE MORE MINS I WOULD NOT BE ALIVE TO WRITE THIS REPORT. IT WAS VERY SCARY AND TRAUMATIZING ! I DON'T HAVE ANY CLUE HOW THIS ONE HAPPENED ALL OF A SUDDEN AND I COULD NOT BELIEVE MY EYES WATCHING THE CAR CATCHING FIRE . I STRONGLY FEEL THAT I GOT A BAD APPLE . IN MY OPINION IT LOOKED LIKE SOMETHING WAS WRONG UNDER THE HOOD AS THE SMOKE CAME FROM THE HOOD . THERE WAS NO ACCIDENT INVOLVED AND A CAR CATCHING FIRE ON ITS OWN IS UNCOMMON. THIS MAKES ME ANXIOUS AND SCARED .

VEHICLE WENT FROM PARK TO REVERSE BY ITSELF. DRIVERS DOOR WAS WIDE OPEN WHEN MY WIFE STARTED VEHICLE AND BY IT SELF IT ENGAGED IN REVERSE AND RAN THE DOOR INTO A WALL. THE VEHICLE ALMOST RAN OVER MY WIFE WHILE SHE WAS ATTEMPTING TO EXIT THE VEHICLE. LUCKILY SHE WAS ABLE TO JUMP BACK IN AND PUSH THE BRAKE TO STOP THE CAR. MY SON WAS BEHIND THE CAR LOADING ITEMS. LUCKILY HE HAD MOVED SECONDS BEFORE.

THERE WAS A RECALL ON THIS VEHICLE FOR THE BACKUP CAMERA NOT ENGAGING, LAND ROVER CAMPAIGN N637. I HAVE BROUGHT IT IN TO THE DEALER THREE TIMES TO HAVE THIS REPAIRED. MY BACKUP CAMERA STILL DOES NOT CONSISTENTLY WORK. SOMETIMES IT WORKS; SOMETIMES IT DOES NOT WORK.