2012 LAND ROVER RANGE ROVER EVOQUE Complaints

TL* THE CONTACT OWNS A 2012 LAND ROVER RANGE ROVER EVOQUE. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE SEIZED INTERMITTENTLY AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO JAGUAR LAND ROVER AUSTIN (1515 W 5TH ST, AUSTIN, TX 78703, (888) 450-9149) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2012 LAND ROVER RANGE ROVER EVOQUE. WHILE DRIVING FOR AN EXTENDED PERIOD OF TIME, THE CONTACT FELT SICK, SLEEPY, AND SUFFERED HEADACHES AND VOMITING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT'S SON NOTICED AN ABNORMAL ODOR IN THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER (LAND ROVER HINSDALE, 300 E OGDEN AVE, HINSDALE, IL, 301-521-3426) WHERE IT WAS DIAGNOSED THAT THERE WAS A CRACK IN THE TURBO MANIFOLD THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WENT TO THE HOSPITAL AND FOUND CARBON MONOXIDE IN HER BLOODSTREAM. THE MANUFACTURER WAS MADE WARE OF THE FAILURE AND INFORMED THE CONTACT THAT HER WARRANTIES HAD EXPIRED. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 49,000.

I WAS ON MY WAY TO CAMDEN AQUARIUM IT IS 75 MIN AWAY FROM MY HOUSE AFTER DRIVING 55 MIN JUST ABOUT TO PASS NJ TP EXIT 4 TOLL BOOTH THE BRAKES LOCKED UP ON ME I WAS UNABLE TO BRAKE I HAD MY WIFE AND 2 KIDS IN CAR IT WAS LIFE THREATENING SITUATION I PUT THE SHIFT IT IN NEUTRAL AND WAS ABLE TO PULL OVER IN SHOULDER LANE LUCKILY AND PARKED IT WAS SHOCKING I TOWED THE CAR TO SERVICE CENTER AND WAS TOLD AFTER DIAGNOSTICS THAT VACUUM PART OF THE BREAK MALFUNCTIONED AND IT IS VERY EXPENSIVE TO FIT IT

THE FRONT WINDSCREEN LEAKS DUE TO THE ADHESIVE USED TO SEAL THE WINDSHIELD TO CAR DOES NOT WORK, WHEN DRIVING IN A RAIN STORM THE WATER WILL HIT THE DRIVER IN THE FACE, CAUSING A SAFETY ISSUE.

WHILE DRIVING, VEHICLE LOOSES POWER. THIS IS AN INTERMITTENT PROBLEM AND CAN NOT BE PREDICTED. NO SIGNS OR SIGNALS THAT THERE IS A PROBLEM BEFORE CAR STALLS. VERY SCARY AND DANGEROUS SITUATION. ALMOST GOT STRUCK FROM BEHIND. PULLED OVER, TURNED VEHICLE OFF, THEN BACK ON AND RESTARTED AND DROVE WITH NO ISSUES. THIS HAS HAPPENED NUMEROUS TIMES. USUALLY HAPPENS AFTER DEESCALATION OF SPEED, LIKE EXITING EXPRESSWAY BUT HAS HAPPENED WHILE DRIVING ON A CITY STREET. TOOK VEHICLE TO LAND ROVER AND WAS TOLD IF THERE WEREN'T ANY MESSAGES DISPLAYED, THERE WAS NOTHING WRONG.

ON MARCH 24, 2018 AT APPROXIMATELY 11:30 AM I WAS TRAVELING ON THE HIGHWAY (FLORIDA TURNPIKE NORTH) AT AROUND 70 MPH WITH MY WIFE AND CHILD, AND SUDDENLY THE BRAKES STOPPED RESPONDING ON MY LAND ROVER EVOQUE. THE BRAKE PEDAL WAS HARD AND COULD NOT BE PRESSED, IT WOULD NOT RESPOND. WE WERE ABLE TO LOSE SPEED, MERGE TO THE RIGHT OF THE HIGHWAY, AND COME TO A STOP ON THE SHOULDER. NEITHER BEFORE, DURING NOR AFTER THE EVENT, HAD ANY WARNING LIGHTS SHOWING ON THE VEHICLE'S DASHBOARD. WE CALLED OUR DEALER AND THEY SUGGESTED TO HAVE THE SUV TOWED TO THE NEAREST DEALER. WE HAD THE SUV TOWED WITH AAA TO THE DEALER. THE DEALER'S MANAGER DID NOT SEEM WORRIED OR SHOCKED AT THE TERRIFYING EVENT MY FAMILY AND I HAD JUST EXPERIENCED. IN FACT, HE DID NOT EVEN OFFER AN APOLOGY. DID NOT PROVIDE A LOANER OR RENTAL VEHICLE. VEHICLE WAS LEFT FOR THE SERVICE DEPARTMENT TO LOOK AT ON MONDAY. MY FATHER HAD TO DRIVE 211 MILES TO PICK US UP FROM THE DEALER AND DRIVE US BACK. MONDAY THE ANALYSIS CAME BACK AS A TEXT THAT READ: 'THE VACUUM PUMP SEIZED UP AND BROKE ONE OF THE INTAKE CAMSHAFTS. TO FIX THIS WE HAVE TO REMOVE THE TOP PART OF THE ENGINE AND REPLACE ALL PUMP, CAMSHAFT, TIMING GUIDE AND TENSIONER AND ALL THE ONE TIME USE GASKETS AND SEALS. THIS IS A LENGTHY JOB. TO DO THESE REPAIRS WOULD BE $5,532.10+TAX.' (ATTACHED IS THE EMAILED QUOTE WE REQUESTED) WE HAVE PHOTOS, VIDEOS, EMAILS, DOCUMENTS, AND TEXT MESSAGES EVIDENCE OF THE PREVIOUSLY DISCUSSED.

EXPERIENCING EXHAUST FUMES IN THE CABIN. DEALER CHECKED AND FOUND CRACKED EXHAUST MANIFOLD - LESS THAN 72,000 MILES ON VEHICLE. FOUND SIMILAR ISSUE ON EVOQUE FORUMS. DEALER INDICATES THERE IS NO RECALL ON THIS ISSUE. ATTACHED DEALER DIAGNOSTIC RECEIPT. I FEEL THIS IS A SAFETY ISSUE WITH CARBON MONOXIDE BEING FUNNELED INTO THE VEHICLE BY A FAILED PART, A PART THAT SHOULD NOT BE FAILING, AT LEAST, NOT CRACKING.

DRIVER SEAT SEAT BELT RELEASES SPONTANEOUSLY ABOUT 5-10% OF TIME EVEN IF I LATCH AND TUG ON IT TO TEST LATCH.

TITLE: SUDDEN LOST OF TRACTION AT REAR AXLE AT HIGH WAY SPEED. VEHICLE MILEAGE: 40,000; AGE: 5 YEARS; AWD MODEL WITH REAR ELECTRICAL DIFFERENTIAL POWER COUPLING (HALDEX GEN 4 ) DESCRIPTION: VEHICLE WAS DRIVING AT HIGHWAY SPEED, DASHBOARD SHOWN MESSAGE: "TRANSMISSION FAULT TRACTION REDUCED". THE REAR AXLE WAS FOUND TO BE DISCONNECTED FROM DRIVETRAIN AND WILL NOT RECONNECT UNDER SLIPPERY CONDITION. ROOT CAUSE: REAR ELECTRICAL DIFFERENTIAL (HALDEX GEN 4) USE PNUEMATIC CONTROLLED CLUTCHES TO CONNECT/DISCONNECT REAR AXLE TO TRANSMISSION FOR TORQUE COUPLING. THE CLUTCH RELIES ON PNUEMATIC PUMP (LAND ROVER PART NUMBER LR075763) TO PROVIDE PRESSURE FOR COUPLING. THE PUMP USE BRUSHED DC MOTOR. OVERTIME, CLUTCH MATERIAL DISSOLVE INTO DIFFERENTIAL FLUID AND CLOGS UP FILTER OF THE PNUEMATIC LINE, CAUSING PUMP RUNNING AT HIGH DUTY CYCLE. THE MOTOR FAILED DUE TO EXCESSIVE HEAT AND BRUSHES DISCONNECT FROM MOTOR WINDING. CAUSING PUMP TO FAIL. FOR REFERENCE, VOLVO AND OTHE VEHICLE MANUFACTURER WHO USE SIMILAR DIFFERENTIAL UNIT (HALDEX GEN 4) REQUIRES SERVICING OF THE DIFFERENTIAL TO PREVENT SUCH FAILURE. LAND ROVER DOES NOT SUCH PROCEDURE. LAND ROVER HAS TSB THAT DESCRIBES SUCH FAILURE AND MENTIONED THE PUMP WILL NEED TO CHANGE. HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2015/SB-10074556-2280.PDF

LAST SATURDAY, JULY 8, 2017, WE ARE ON OUR WAY TO LAND ROVER DEALERSHIP IN PARAMUS NEW JERSEY FOR OUR RANGE ROVER EVOQUE 2012, SCHEDULED MAINTENANCE SERVICING, WHILE DRIVING I JUST NOTICED THAT THE AIRBAG LIGHT IS SHOWING UP IN THE CONTROL PANEL WHILE THE CAR IS IN MOTION GOING TO THE DEALERSHIP. SO AS WE GET THERE IN THE DEALERSHIP, I TOLD THE SERVICE GUY TO INCLUDE THE CHECK OF THE AIRBAG THAT ILLUMINATE IN THE CONTROL PANEL. IN 2 DAYS, WE RECEIVED A CALL FROM THE DEALERSHIP, INFORMING US THAT THERE IS A NEED TO CHANGE THE FRONT PASSENGER AIRBAG SENSOR, THAT COST $1970.00. THE MESSAGE WAS SO SHOCKING, BECAUSE I DON'T HAVE THAT SUCH AMOUNT OF MONEY. AND THAT $1970 DOESN'T INCLUDE YET THE MAINTENANCE SERVICING FEE OF $580.00. IT WAS SO SHOCKING, THE MILEAGE OF THE IS IN THE LOW END OF 40,000 MILES, IT HAS NEVER HAD A COLLISION OR ANY OTHER IMPACT INCIDENT AND WHY THE AIRBAG IS LIGHTING UP. THAT HIGH END CAR IS BRAND NEW WHEN I BOUGHT THAT ON THAT DEALERSHIP ON YEAR 2012. THE SERVICE GUY TOLD US, THAT IT IS SO DANGEROUS TO DRIVE THIS CAR WHILE THE AIRBAG LIGHT IS "ON". I WAS IN A LOANER CAR RIGHT NOW. MEANWHILE, I TOLD THE DEALERSHIP, LET ME THINK ABOUT IT. SO I WENT ONLINE TO DO A RESEARCH ABOUT THIS SITUATION, AND I LEARNED THAT THE LAND ROVER LR2 AND RANGE ROVER EVOQUE HAS A RECALL ISSUE OF THE AIRBAG SENSOR, BUT THE VIN THAT BELONGS TO MY CAR HAS A ZERO RECALL FOR THIS MATTER. PLEASE HELP US, MY CAR STILL LOOK LIKE A BRAND NEW AND IT IS PROPERLY AND SERIOUSLY MAINTAIN AND WHY THIS PROBLEM OCCUR. FIXING THIS ISSUE FROM OWN POCKET IS SO HARD, I SHOULD BE ENTITLE FOR A NO COST TO FIX THIS PROBLEM VIA RECALL. THE OTHER NIGHT I CALL THE RANGE ROVER CORPORATE SIGHTING A RECALL FOR THIS PARTICULAR ISSUE AND THEY SAID MY CAR HAS ZERO RECALL, PLEASE HELP, THE FACT THAT THE AIRBAG ILLUMINATE WHILE THE CAR IS IN MOTION THEN THERE IS A PROBLEM OF THE AIRBAG SYSTEM.