2013 LAND ROVER RANGE ROVER EVOQUE Complaints

FAMILY OF FOUR DRIVING AT HIGHWAY SPEED OF 70MPH WHEN BRAKES GAVE OUT. DRIVING STRAIGHT ON FLAT HIGHWAY IN SUNNY DAY CONDITIONS. COULD NOT STOP THE CAR. AFTER BARELY MISSING CAUSING A MAJOR ACCIDENT, WAS ABLE TO MAKE IT TO THE SHOULDER. THE CAR IS ONLY FOUR YEARS OLD WITH 47K MILES. VACUM PUMP AT FAULT. A MODERN 4 YEAR OLD CAR SHOULDN'T PUT PEOPLES LIVES AT RISK FOR MASS BREAK SYSTEM FAILURE. WE ARE FORTUNATE TO HAVE AVOIDED THE ACCIDENT BUT PEOPLE COULD HAVE DIED. I CONTACTED RANGE ROVER CORPORATE BUT DID NOT SHOW ANY CONCERN.

TL* THE CONTACT OWNS A 2013 RANGE ROVER EVOQUE. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE AIR BAG MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V395000 (AIR BAGS), ALTHOUGH THE FAILURES WERE IDENTICAL. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 66,000. UPDATED 10/17/17*LJ *AS

PASSENGER AIRBAG SENSOR HAS DISABLED MY PASSENGER AIRBAG. NOTE: NOTICED OTHER LAND ROVER VEHICLES HAVE A RECALL FOR THIS SAME ISSUE. IF MY VEHICLE HAS THE SAME ISSUE, SHOULDN'T IT BE RECALLED AS WELL? NO ACCIDENT, THE LIGHT JUST CAME ON FOR NO REASON WHILE DRIVING WITH NO PASSENGER.

MY LAND ROVER EVOQUE WAS RUNNING IN MY DRIVEWAY IN THE PARK POSITION (WARMING UP). I STEPPED OUT OF THE VEHICLE TO GRAB SOMETHING FROM MY HOUSE AND WITHIN MINUTES I HEARD A BANG, THE CAR WENT INTO DRIVE AND SMASHED INTO MY FENCE, CONTINUED TO SMASH THROUGH THE FENCE AND LANDED INTO MY POOL. IT STOPPED THERE AND NEEDED TO BE TOWED OUT. THIS IS THE SECOND INSTANCE. THE FIRST INSTANCE HAPPENED IN MARCH 2015. MY CAR WAS IN PARK IN THE DRIVEWAY. I STARTED THE CAR, RAN BACK INTO MY HOUSE AND HEARD A LOUD BANG. THE CAR SLAMMED INTO MY FENCE BUT LUCKILY A CEMENT POST STOPPED IT. WHEN I APPROACHED THE CAR IT WAS IN THE PARK GEAR AND LUCKILY NO EXTERNAL DAMAGE WAS DONE. THIS SHIFT GEAR NEEDS TO BE LOOKED AT FOR A POTENTIAL RECALL.

TL* THE CONTACT OWNS A 2013 RANGE ROVER EVOQUE. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. TWO MONTHS PRIOR TO THE CRASH, THE BRAKES FAILED TO RESPOND. THE CONTACT PULLED OVER AND NOTICED FLUID COMING FROM THE FRONT DRIVER SIDE WHEEL. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE FLUID HOSE WAS DAMAGED AND NEEDED REPLACEMENT. THE REPAIRS WERE COMPLETED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 52,600.

THE DRIVER AND PASSENGER SIDE MIRRORS DO NOT UNFOLD IF YOU FOLLOW THESE STEPS. I HAVE TESTED THIS ON MY 2013 EVOQUE AND A RENTAL 2014 Y YOU WILL NEED TWO PEOPLE TO REPRODUCE THIS. 1) HAVE PASSENGER HOLD THE KEY AND UNLOCK THE VEHICLE FROM A DISTANCE 2) DRIVER GETS IN, AND TRIES STARTING VEHICLE WITH THE PASSENGER IN THE CAR BUT THE KEY MUST NOT BE DETECTED (I.E.: DRIVER PUSHES START BUTTON WHILE PASSENGER IS JUST GETTING IN THE CAR, SUBSEQUENT ATTEMPTS SHOULD RESULT IN "KEY NOT DETECTED" EVEN IF THE DRIVER NOW HOLDS THE KEY IN THEIR HAND.) 3) WHILE SITTING IN THE CAR, LOCK THE CAR USING THE KEYFOB. 4) CAR SHOULD NOW START WHEN YOU PUSH THE START BUTTON. TAKE NOTE AT HOW THE DRIVER AND PASSENGER SIDE MIRRORS WILL NOT UNFOLD EVEN WHEN THE CAR IS ABLE TO BE DRIVEN DOWN THE ROAD. THIS HAPPENED TO ME DURING THE NIGHT WITH MY BLACK VEHICLE AND I COULD NOT TELL THAT THE MIRRORS WERE NOT UNFOLDED AND IT APPEARS TO THE DRIVER THAT THEY ARE JUST FINE WHEN THEY TRULY ARE JUST PROVIDING A REFLECTION OF THE CAR, SO I WAS NOT ABLE TO SEE ANY TRAFFIC USING THOSE MIRRORS. THE SIMPLE FIX IS TO GET OUT OF THE CAR, LOCK IT, UNLOCK IT, GET IN AND START IT AND THE MIRRORS WILL COME OUT. I HAVE BEEN ABLE TO EASILY REPRODUCE THIS, SHOULD YOU HAVE ANY QUESTIONS ON REPRODUCING IT PLEASE LET ME KNOW. -REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2013 RANGE ROVER EVOQUE. TWELVE MONTHS AFTER HAVING THE REAR DRIVER SIDE SEAT BELT LATCH REPLACED, REGULAR VEHICLE MAINTENANCE SHOWED THAT THE SEAT BELT LATCH WAS NOT RE-ATTACHED. THE BOLT WAS RESTING UNDERNEATH THE SEAT, WHICH LEFT THE PASSENGERS IN THE REAR WITH OUT SEAT BELTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE SEAT BELT LATCH WAS RE-ATTACHED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,198.

ENGINE MISFIRES CAUSING CAR TO LOSE POWER AND GO INTO 'RESTRICTED MODE'. THIS IS VERY DANGEROUS. IT HAPPENED AT HIGH SPEED, MAKING IT VERY UNSAFE TO PULL OVER TO THE SIDE OF THE HIGHWAY - ALMOST CAUSING A MULTIPLE VEHICLE ACCIDENT. TAKEN TO DEALER 3 TIMES AND THEY HAVE NOT RESOLVED THE ISSUE. INFORMED LANDROVER USA ABOUT MY CONCERNS AND THEY HAVE NOT BEEN HELPFUL - SAYING TAKE THE VEHICLE BACK TO THE DEALER AND PAY AN ADDITIONAL $380 FOR DIAGNOSTICS AFTER ALREADY PAYING THEM $200 AS THE CAR IS NO LONGER UNDER WARRANTY. VEHICLE HAS $59,250 MILES. OTHER EVOQUE OWNERS ALSO EXPERIENCE SIMILAR PROBLEMS.

MY EVOQUE ONLY 3 YEARS 63,000 MILES AND THE TURBO IS BROCKEN THE DEALER LAND ROVER SAN JUAN PUERTO RICO SORRY NO WARRANTY FOR WHAT MY EVOQUE ONLY 3 YEARS

TL* THE CONTACT OWNS A 2013 LAND ROVER EVOQUE. WHILE DRIVING 55 MPH, THE VEHICLE HESITATED TO STOP ACCELERATING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.