2020 LAND ROVER RANGE ROVER EVOQUE Complaints

I ENTERED MY VEHICLE AND WHEN I TURNED IT ON, I NOTICED A WARNING MESSAGE ON MY DASH THAT SAID 'GEARBOX FAULT DETECTED'. I PUT THE CAR IN DRIVE AND IT LAGGED A LITTLE, BUT I WAS ABLE TO DRIVE IT. I DROVE ABOUT TWO BLOCKS FROM MY HOME BEFORE THE CAR STARTED TO REV UP (THE RPM GAUGE WENT UP) AND THEN SLOW DOWN. I PULLED TO THE SIDE OF THE ROAD. I THEN TURNED AROUND TO GO BACK TO MY HOME BECAUSE I DIDN'T FEEL SAFE DRIVING. WHEN TURNING THE CAR AROUND, I ATTEMPTED TO DO A THREE POINT TURN. I PUT THE CAR IN REVERSE, IT BEGAN TO REV UP AGAIN AND THE CAR STALLED. I WAITED A FEW SECONDS AND THE CAR STARTED TO REVERSE. THEN I PUT IT IN DRIVE. IT DID THE SAME THING...REV UP AND THEN STALLED. I WAITED A FEW SECONDS AGAIN AND THEN THE CAR STARTED TO MOVE FORWARD. I WAS ABLE TO GET IT BACK TO MY HOME. I CALLED THE DEALERSHIP AND EXPLAINED WHAT HAPPENED. THEY AGREED IT WAS NOT SAFE TO DRIVE AND RECOMMENDED I GET A TOW TO THE DEALERSHIP, WHICH I DID.

FRONT CONTROLLER ARMS REPLACED DUE TO NOISE WHEN TURNING STEERING WHEEL. PROBLEM PERSISTED AND 2ND REPAIR WAS TO DRAIN HYDRAULIC FLUID FROM CA BUSHINGS AS A TEMPORARY FIX.NOW LAND ROVER IS STATING THAT DRAINING THE FLUID IS THE PERMANENT FIX, EVEN THOUGH CAR WAS DESIGNED WITH BUSHING FLUID. WE ARE AFRAID TO TAKE THE CAR ON LONG TRIPS OF OFF ROAD AND BE STRANDED SOMEWHERE.

TL* THE CONTACT OWNS A 2020 LAND ROVER RANGE ROVER EVOQUE. THE CONTACT STATED THAT EACH TIME HE ENTERS THE VEHICLE, THE PASSENGER'S SIDE TIRE PRESSURE WARNING LIGHT WAS ILLUMINATED. THE CONTACT EXITED THE VEHICLE TO INSPECT THE TIRE AND TOP OFF AIR PRESSURE IN THE TIRE HOWEVER, THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT THE REAR WINDSHIELD WIPER FAILED TO OPERATE CORRECTLY, CLEANING ONLY A SMALL AREA OF THE WINDOW. THE VEHICLE WAS TAKEN TO WALSER MAZDA (14720 BUCK HILL RD, BURNSVILLE, MN 55306, (952) 388-2244) AND THE CONTACT WAS INFORMED TO TAKE THE VEHICLE BACK TO THE DEALER IT WAS PURCHASED FROM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 20V517000 (TIRES, ELECTRICAL SYSTEM), 19V421000 (VISIBILITY) AS POSSIBLE SOLUTIONS TO THE FAILURES HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,200.

VEHICLE BEGAN TO STALL WHILE STOPPED AT A STOP LIGHT IN DOWNTOWN PHOENIX. TEMPERATURE WAS ABOUT 113 DEGREES. RECEIVED ALERT TO RESELECT GEAR EVEN THOUGH CAR WAS IN DRIVE. RPMS DROPPED WHILE IDLING AND CAR DIED. WAS ABLE TO GET CAR TO RESTART BY TURNING OFF ENGINE AND RESTARTING THE CAR ON THE SECOND ATTEMPT. THIS HAPPENED ON 9/5/2020 AND AGAIN ON 9/6/2020. WAS SITTING IN TURN LANE WAITING FOR LIGHT TO CHANGE SO THAT I COULD MAKE TURN AND ENDED UP BLOCKING TRAFFIC WITH A DEAD CAR.

VEHICLE COMPLETELY STALLED OUT WHILE IDLING WHEN I PULLED OFF TO THE SIDE OF THE ROAD. HAD STARTED CAR BY REMOTE START TO TURN ON AIR CONDITIONER AND COOL CAR WHEN IN VERY HOT TEMPERATURE (118 DEGREES). RPMS DROPPED AND RECEIVED MESSAGE TO RESELECT GEAR EVEN THOUGH CAR WAS IN DRIVE. CAR DIED 3 SEPARATE TIMES BEFORE I WAS ABLE TO GET THE CAR TO DRIVE.

IT STALLS AT STOP SIGNS AND STOP LIGHTS. THIS IS NOT THE ECO START-STOP FEATURE. IT DOES HAPPEN BOTH WITH THAT FEATURE ON AND OFF. THIS IS AN ELECTRICAL FAILURE. WHEN IT STALLS ALL THE COMPUTERS SHUT DOWN, CLIMATE CONTROL, ELECTRONIC SCREENS, STEREO, AND OCCASIONALLY THE SEATS MOVE BACK ALL THE WAY, MAKING IT NEAR IMPOSSIBLE TO REACH THE START-STOP BUTTON TO RESTART THE CAR. IT SOMETIMES HAPPENS WHEN YOU FIRST COME TO A STOP, AND OTHER TIMES RIGHT AFTER YOU HIT THE ACCELERATOR AND START TO ROLL INTO THE INTERSECTION. THE TECHNICIANS HAVE BEEN ABLE TO RECREATE THIS, AND HAVE ALSO BEEN IN THE CAR WITH US WHEN IT HAPPENED. THIS HAS EASILY HAPPENED MORE THAN 20 TIMES IN 3 WEEKS.

GRINDING NOISE WHILE MAKING RIGHT AND LEFT TURNS AT LOW SPEED. HAPPENS RANDOMLY ALMOST 30% OF THE TIME.

GRINDING/CRUNCHY TYPE NOISE FROM THE FRONT END OF THE VEHICLE WHEN GOING OVER BUMPS OR DIPS. NOISE IS PRESENT WHEN THE VEHICLE IS MOVING UNDER 15 MPH. CAN BE HEARD WHEN THE STEERING WHEEL IS TURNED OR STRAIGHT. CUSTOMER SUSPECTS THE SUSPENSION SYSTEM ON THE RIGHT FRONT SIDE.

GRINDING/CRUNCHING TYPE NOISE FROM THE FRONT END OF THE VEHICLE WHEN GOING OVER BUMPS OR DIPS. NOISE CAN ALSO BE HEARD WHEN DRIVING ON FLAT SURFACES AT LOW SPEED. NOISE IS DEFINITELY PRESENT WHEN THE VEHICLE IS MOVING UNDER 15 MPH. CAN BE HEARD WHEN THE STEERING WHEEL IS TURNED OR STRAIGHT. CUSTOMER SUSPECTS THE SUSPENSION SYSTEM ON THE RIGHT FRONT SIDE. NOISE WAS FIRST REPORTED TO DEALERSHIP SERVICE DEPARTMENT IN FEBRUARY BUT SERVICE TOLD ME THAT THEY WERE NOT ABLE TO DETECT THE NOISE. NOISE CONTINUED TO WORSEN. TOOK VEHICLE BACK TO DEALERSHIP SERVICE ON 6/29/2020 FOR INSPECTION OF NOISE AND WAS TOLD ON 7/1/2020 THAT THEY HAD BEEN ABLE TO CONFIRM THE NOISE AND THAT PARTS WERE ORDERED BUT HAD NO AVAILABLE SHIP DATE AND THAT THEY HAD TO RETURN THE VEHICLE TO ME WITH THE NOISE.