2018 LAND ROVER RANGE ROVER VELAR Complaints

Dial shifter complaint about the car being place in park inside my garage, left the car door open to return inside the home and once I was 100% out of the vehicle as witnessed by my neighbors, the car went out of park mode causing damaged to the car and my home. What component or system failed or malfunctioned, and is it available for inspection upon request? (Dial Shifter) How was your safety or the safety of others put at risk? (In order to stop the car, I risked my life by attempting to jump inside a moving car to place it back in park mode. This was to avoid any further damage, hitting my neighbors house or any pediatricians walking/playing near by.) Has the problem been reproduced or confirmed by a dealer or independent service center? This problem have been reported by other consumers. See articles below: https://www.google.com/amp/s/www.cbsnews.com/amp/news/range-rover-lawsuits-gear-shifter-deadly-rollaway/ https://www.google.com/amp/s/www.itechpost.com/amp/articles/70923/20170103/land-rover-under-investigation-over-flawed-gear-selector-knob-thousands-of-vehicles-may-be-due-for-another-recall.htm Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? (This car have been towed to a local Range Rover dealership to address the complaint.) Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? (No symptoms)

THE GEAR MALFUNCTION AFTER PLACED IN PARK , CAME OUT OF GEAR AND ROLLED IN REVERSE WITH OUT ANY WARNING. AS A RESULT I WAS INJURED

THE INCIDENT HAPPENED ON FREEWAY. I WAS DRIVING MY CAR AT THE SPEED OF 60 -65, ALL OF A SUDDEN THE CAR STARTED SLOWING DOWN AND I PULLED OVER IMMEDIATELY. AS SOON AS I PULLED OVER I COULD SEE THE SMOKE COMING OUT OF THE HOOD. SO IMMEDIATELY GOT OUT OF THE CAR AND STARTED TO CONTACT ROADSIDE ASSISTANCE BUT WHILE IN THE PROCESS OF CONTACTING ROADSIDE ASSISTANCE WITHIN COUPLE MINS THE CAR STARTED CATCHING FIRE FROM THE HOOD SIDE THEN I PANICKED AND CALLED 911. THANKS TO THE FIRE SERVICE DEPARTMENT ! THEY CAME BY AND PUT OUT THE FIRE. OMG! MY WHOLE CAR EXCEPT THE REAR TRUCK WAS BURNT. IF I WAS INSIDE THE CAR FOR COUPLE MORE MINS I WOULD NOT BE ALIVE TO WRITE THIS REPORT. IT WAS VERY SCARY AND TRAUMATIZING ! I DON'T HAVE ANY CLUE HOW THIS ONE HAPPENED ALL OF A SUDDEN AND I COULD NOT BELIEVE MY EYES WATCHING THE CAR CATCHING FIRE . I STRONGLY FEEL THAT I GOT A BAD APPLE . IN MY OPINION IT LOOKED LIKE SOMETHING WAS WRONG UNDER THE HOOD AS THE SMOKE CAME FROM THE HOOD . THERE WAS NO ACCIDENT INVOLVED AND A CAR CATCHING FIRE ON ITS OWN IS UNCOMMON. THIS MAKES ME ANXIOUS AND SCARED .

VEHICLE WAS IN MOTION AT 65 MILES PER HOUR ON A MAJOR HIGHWAY. WITHIN A FEW MINUTES OF WARNING INDICATORS SHOWING THAT THE VEHICLE'S CHARGING SYSTEM WAS NOT FUNCTIONING, THE CAR BEGAN TO JOLT AND LOOSE POWER. THE VEHICLE LOST ALL POWER WITHIN A MINUTE. FLUID WAS LEAKING FROM THE VEHICLE. HAZARD LIGHTS WERE NOT FUNCTIONING. THE VEHICLE WAS TOWED. THE INITIAL DIAGNOSIS WAS A FAILED PULLEY, REQUIRING THAT THE ENGINE BE REPLACED.

THE SOFTWARE OF THE CAR HAS A LOT OF BUGS. THE DISPLAYS ON THE CENTER CONSOLE TURNS OFF , THE RADIO CONNECTION COMES AND GO AND THIS IS IN NYC. A FRIEND HAD HIS 2015 BMW TO SAME RADIO STATION AS MY CAR AND THEY WERE RIGHT NEXT TO EACH OTHER. I WAS NOT GETTING ANY SIGNAL WHILE HIS WAS PLAYING. THE CAR FOGS AND MAKES IT VERY HARD TO SEE AND DRIVE. I HAD TO TAKE THE CAR IN FOR SERVICE 4 TIMES IN ONE DUE TO THIS AND SOFTWARE ISSUE.

IN COLD TEMPERATURES THE WINDOWS FOG UP TO THE EXTENT THEY START DRIPPING. THE DEFROST DOES LITTLE TO SOLVE THE ISSUE. IT TAKES ANYWHERE FROM 10-30 MINUTES DEPENDING UPON THE TEMPERATURE.

WHEN DRIVING IN COLD EXTERNAL CONDITIONS, EXISTING DEFROST SYSTEM DOES NOT ADEQUATELY CLEAR THE SIDE WINDOWS (FRONT AND REAR DRIVER AND PASSENGER) EVEN AFTER 2018 RECALL AND STATED "FIX". MAX DEFROST CAPABILITY DOES NOT CLEAR THE WINDOWS. WINDOWS ARE COMPLETELY FOGGED UP MAKING IT IMPOSSIBLE TO HAVE VISIBILITY TO SAFELY CHANGE LANES. VISIBILITY IS SEVERELY IMPAIRED MAKING IT A SAFETY ISSUE. SERVICE TECHNICIANS CLAIM THAT IT IS FIXED WHEN IT IS NOT FIXED.

1. CAR WINDOWS DO NOT DEFROST WHEN DRIVING IN COLD WEATHER. ESPECIALLY THE SIDE WINDOWS GREATLY EFFECTING VISIBILITY IF HAVING TO TURN OR CHANGE LANES 2. LOWER ELECTRICAL PANEL GOES OUT RANDOMLY WHILE DRIVING. THIS MAKES YOU UNABLE TO REGULATE TEMPERATURE OR CHANGE DRIVING TYPE.

TL* THE CONTACT OWNS A 2018 LAND ROVER RANGE ROVER VELAR. WHILE THE VEHICLE WAS PARKED, THERE WAS A FUEL ODOR INSIDE AND AROUND THE VEHICLE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V087000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO LAND ROVER NORWOOD (LOCATED AT 449 NEPONSET ST, NORWOOD, MA 02062, (781) 619-9000) WHERE THE FUEL RAIL WAS PREVIOUSLY REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER FOR THE RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO SCHEDULE AN APPOINTMENT WITH THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

WHEN THE FRONT WINDSHIELD FOGS UP IN THE MORNINGS/NIGHT, THE DEFOGGER VENTILATION JUST BELOW THE FRONT WINDSHIELD, DOES NOT TOTALLY CLEAR THE CONDENSATION, LEAVING BEHIND A BIG PATCH OF CONDENSATION THAT OBSTRUCTS CLEAR VISIBILITY. ALSO, I AM FACING A MAJOR PROBLEM WITH THE MEDIA SCREENS AND ENTERTAINMENT SYSTEM SINCE THE TIME I BOUGHT THE CAR. WHILE OPERATING THE CAR,THE TWO MEDIA SCREENS TURN OFF FROM TIME TO TIME. SOME DAYS, ONLY THE MEDIA PLAYER AND BLUETOOTH CONNECTIVITY DOES NOT WORK. FROM TIME TO TIME, WHEN I CONNECT MY PHONES (IPHONE X AND IPHONE XS) VIA USB CABLE, THE PHONE IS NOT DETECTED. THIS IS NOT ALWAYS THE CASE, BUT IT HAPPENS MORE OFTEN THAN I IMAGINED.