LAND ROVER Complaints

The contact owns a 2015 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 25V541000 (Steering). The contact took the vehicle to a local dealer for service; however, the contact was informed that parts were not yet available. The contact informed the dealer that the letter stated that parts were available, but the dealer insisted that the manufacturer had not sent parts for the repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair and stated that there was a miscommunication between the dealer and the manufacturer. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2016 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 25V514000 (STEERING); however, the part to do the recall repair was not yet available. The contact stated there was an abnormal knocking sound coming from the vehicle while attempting to turn to the right or the left. The contact stated that on a separate occasion, while depressing the brake pedal, the vehicle jerked, and the vehicle hesitated while coming to a stop. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2016 Land Rover Range Rover. The contact stated that while the vehicle was parked and occupied or while driving at undisclosed speeds, the message “Suspension Fault - Pull Over and Stop Engine” was displayed. A dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the system was down, but offered no additional assistance. The contact related the failure to NHTSA Campaign Number: 25V514000 (STEERING). The contact stated that the manufacturer had exceeded as a reasonable amount of time for the recall repair. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 100,000.

At approximately 39,000 miles, my 2020 Land Rover Range Rover Velar developed a coolant leak from the front lower crossover in the engine valley. A repair facility confirmed the issue and recommended replacement of the front upper and lower crossovers, water pump, and hoses. The repair estimate is $2,727. This problem is a known defect in other Jaguar Land Rover vehicles (crossover/elbow coolant leaks) that were subject to recalls and lawsuits, but my VIN is not currently included. The defect creates a serious safety risk: coolant leaks can cause sudden engine overheating, loss of power, or engine failure while driving, putting occupants and other drivers at risk. The issue has been diagnosed and confirmed by a service center. Prior to the diagnosis, I observed low coolant levels and warning messages. I believe this is part of a widespread defect affecting the 3.0L supercharged engine, and I urge NHTSA to investigate whether 2020 Velar vehicles should be included in recall coverage.

I was driving on [XXX] In Sarasota County, Florida, at approximately 70mph I witnessed flames coming from passenger rear portion of the car, I pulled over and jumped out at the interior was filled with smoke. In less than 15 minutes the car completely burned to nothing but black molten metal. The vehicle was purchased new, had been on order for over 5 months and had approximately 1,300 miles on it, and was only approximately 45 days in my possession. The vehicle was inspected by police and fire department, it has been towed to the local Land Rover dealer in Sarasota, Florida. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2023 Land Rover Range Rover Evoque. The contact received notification of NHTSA Campaign Number: 25V454000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

REAR CAMERA MALFUNCTION!! The rear backup camera has malfunctioned due to water entering the device. This is the same issue seemingly as the Range Rover and Range Rover Sport rear cameras, but the Velar has yet to be included in the recall. The Velar has the same 360 degree surround system. Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2015 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The contact owns a 2017 Land Rover Range Rover. The contact stated that while driving 70 MPH, the message "Suspension Fault - Stop Safely" was displayed. The vehicle was taken to the dealer, where the contact was informed that the failure could not be duplicated. Additionally, the contact was informed that the VIN was included in NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed over a bumpy road surface and making a sharp turn, the message "Suspension Fault - Stop Safely" was displayed, and the vehicle made an abnormal sound. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

After a heavy rainstorm in [XXX] , my 2005 Land Rover LR3 experienced catastrophic water intrusion through the A-pillar design flaw documented in Land Rover’s own TSB LA501-007. When I opened the passenger door, ~1.5 inches of water poured out. Immediately afterward, the vehicle developed multiple failures: flickering lights, radio inoperative, driver’s window stuck, ABS warning lights illuminated, “Transmission Fault” error displayed, and the air suspension automatically lowered into its fail-safe mode. This is not wear and tear. Land Rover has acknowledged the defect internally (A-pillar locator holes allowing water ingress into the footwell), but never issued a recall or owner notification. Flooding the footwell shorts the electrical/fuse boxes, causing cascading failures in braking, suspension, powertrain, and electrical systems. This presents a serious safety hazard as the vehicle may lose proper braking, suspension height, or drivetrain function simply from exposure to rain. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)