2013 LEXUS CT Complaints

View complaints related to 2013 LEXUS CT. The complaints found here are submitted by actual consumers with first hand experience. There are more than 50 complaints submitted for the 2013 LEXUS CT. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2013 LEXUS CT
    - Marlborough, CT

    At about 165-170,000 miles Lexus dealer advised leaking oil from timing chain area. Apparently it is a known issue from this engine (both CT200h and Prius) suffer from this issue. Didn't realize there is a TSB but since way out of warranty and not a recall they offered to fix for $3500. Hard to see the leak as it is in the timing chain area so it rarely comes out of the engine itself. This should be something that Lexus/Toyota should advise their customers. Few months later car was totaled in an accident so I got rid of it.

    Source: NHTSA WEB SITE
  • 2013 LEXUS CT
    - Plantation, FL

    I have to replace my 2013 Ct engine. When I started it, there was a horrible knocking noise. This came as a surprise, as it was fine the day before. I had it towed to Lexus. I was told that there was no oil in the engine and it needs to be replaced. What????? 1. No warning light came on 2. I had an oil change recently ( within the 5K scheduled maintenance). I was quoted a price of $6960.35 to replace the engine with an engine with around 92K miles ( about the same as what I have). I did some investigation and called Lexus customer engagement. I reached out to Lexus. They offered me $1500 towards the repair. The car is still in the shop. Owners of the CT200h have reportedly been told by Lexus dealers that this is regular oil consumption. However, Toyota did issue a technical service bulletin for these engines. However, they only did so for the ones installed in the Prius and had the same problem. Overall, CT200h owners were left hanging with an engine that uses an incredible amount of oil. I was told in a forum of Lexus owners ( discussion group) to contact this organization for help on this matter. Please investigate this issue.

    Source: NHTSA WEB SITE
  • 2013 LEXUS CT
    - Wesley Chapel, FL

    DRIVING ON HIGHWAY AND ALL OF A SUDDEN AFTER A LOUD NOISE THE bottom of the vehicle went on fire. we called the fire department who put out the fire. After looking at the bottom I notice that the crankcase had a big hole. it seems that a valve went right through the cracnkcase. resulting in hot engine oil going on fire. The car is only 5 months old and Carmax will not pay for the repair which could cost me 5,000 dollars. I paid 27,000 for the car.

    Source: NHTSA WEB SITE
  • 2013 LEXUS CT
    - Desoto, TX

    UNKNOWN: However, the engine is using 2 quarts of oil in less than 100 miles of traveling. It has been taken to the dealer several times for this problem of. Using oil through the engine with no leaks in the oil pan.

    Source: NHTSA WEB SITE
  • 2013 LEXUS CT
    - Streamwood, IL

    LED headlights are pointed downward and is set with auto leveling to adjust. The distance you can see isn't far enough and these need to be higher. There is no way to adjust these LED lights. With the halogen bulbs you have a level option to raise or lower. You do not with LEDs factory fitted.

    Source: NHTSA WEB SITE
  • 2013 LEXUS CT
    - WAYNESVILLE, NC

    PRIOR TO A LONG TRIP WE HAD THE OIL CHANGED AND FLUIDS TOPPED OFF WHEN WE ARRIVED TO OUR DESTINATION THERE WAS ABSOLUTELY NO OIL IN THE CAR, NO OIL LEAKS JUST A COMPLETE BLOW OUT WHILE DRIVING WE NEVER SAW THE OIL LEAVING THE CAR, THIS HAS HAPPENED ON ALL OUR TRIPS AND WE ALWAYS MAKE SURE THERE IS OIL IN THE CAR , UPON ARRIVING TO A DESTINATION THERE WILL BE NO OIL LEFT. I UNDERSTAND THERE IS A BIG PROBLEM WITH THE OIL BLOWING OUT OF THE CAR

    Source: NHTSA WEB SITE
  • 2013 LEXUS CT
    - JACKSONVILLE, FL

    ABS BRAKE ACTUATOR IS FAILING AND MAKING A LOUD NOISE WHEN BRAKES ARE APPLIED. THIS SEEMS TO BE A COMMON ISSUE FOR LEXUS. CONTACTED LEXUS DEALER AND THEY TOLD ME THE CAR IS NOT COVERED UNDER ANY RECALLS OR WARRANTY EXTENSIONS.

    Source: NHTSA WEB SITE
  • 2013 LEXUS CT
    - UPPER MARLBORO, MD

    TL* THE CONTACT OWNED A 2016 2013 LEXUS CT200. THE CONTACT STATED WHILE DRIVING AT 20 MPH, THE BRAKES LOCKED UP NOT ALLOWING THE BRAKE PEDAL TO BE DEPRESSED. AS A RESULT, THE VEHICLE RAN INTO A TELEPHONE POLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED A BROKEN COLLAR BONE, BROKEN LEFT HAND, AND A BROKEN FEMUR BONE. THE CONTACT DID RECEIVE MEDICAL ATTENTION. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO A JUNKYARD. THE CONTACT WAS RELATING THIS ISSUE TO THE REPAIRS TO THE LEFT CONTROL ARM PRIOR TO CRASHING THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 60,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 LEXUS CT
    - VANCOUVER, WA

    2013 LEXUS CT200H WITH 132,000 MILES. MADE A LOUD METALLIC SOUND WHILE TRYING TO START. TOWED TO LEXUS. AGREED TO $650 FOR DIAGNOSTIC TEST. DIAGNOSED LOW COMPRESSION 'THE RINGS AND PISTONS WERE SHOT' AND NOT WORTH FIXING- OVER $8,000 TO REBUILD. TOLD ME THEY HAD NEVER SEEN THIS HAPPEN ON A CT200H BUT ADMITTED SERVICE BULLETIN FOR EXCESSIVE OIL CONSUMPTION. SERVICE REP WOULD NOT RECOMMEND A USED ENGINE DUE TO HIGH PROBABILITY OF RECURRENCE.

    Source: NHTSA WEB SITE
  • 2013 LEXUS CT
    - STOCKTON, CA

    WATER PUMP FAILED CAUSING THE COOLANT TO FLOOD A CYLINDER. LEADING TO A HEAD GASKET BLOWING OUT. IT ALSO WARPED THE HEAD BLOCK. THE VEHICLE WAS SITTING IN THE GARAGE AND DURING A COLD MORNING START. THE ENGINE HAD A MISFIRE AND CHECK ENGINE LIGHT CAME ON. THE ENGINE STARTED UP WITH A VIOLENT SHAKE AND WHITE SMOKE EXITED OUT FROM THE TAIL PIPE AND ENGINE BAY CLOUDING UP THE GARAGE. DURING A DRIVE THE ENGINE WITH SPUTTER WHEN DRIVING. THEN GOES AWAY AFTER YOU GIVE IT ENOUGH GAS. COOLANT WOULD DRAIN EVEN THOUGH IT'S TOPPED OFF.

    Source: NHTSA WEB SITE