2007 LEXUS ES Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LEXUS OF NORTHBOROUGH (14 BELMONT ST, NORTHBOROUGH, MA 01532, PHONE NUMBER: (508) 870-3222) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN CONSUMER STATED THE NEW/REPLACEMENT PART IS NOW AVAILABLE (11-7-17). RECALL REPAIR WAS COMPLETED AT DEALERSHIP ON 11-08-2017. UPDATED 7/23/18*JB *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LEXUS OF LOUISVILLE DEALER (2400 BLANKENBAKER PKWY, LOUISVILLE, KY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE DEALER (LEXUS OF ROUTE 10, 130 NJ-10, WHIPPANY, NJ, 07981) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR, BUT SHOULD BE AVAILABLE THE NEXT MONTH. THE CONTACT WAS TOLD THE SAME INFORMATION A FEW TIMES PREVIOUSLY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

VEHICLE HAS ENTIRE MELTING STICKY DASHBOARD ACROSS FROM DRIVER SIDE TOWARD RIGHT OF PASSENGER. PLEASE ADVICE,

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. WHEN THE VEHICLE WAS STARTED, THE LOW TIRE PRESSURE WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (WILKIE LEXUS IN ARDMORE, PA, 610-365-1271) FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED BECAUSE THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LEXUS OF LOUISVILLE (2400 BLANKENBAKER PKWY, LOUISVILLE, KY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

RE MY 2007 LEXUS ES 350 VIN # [XXX] & A NATIONAL RECALL ISSUED. I HAVE OWNED THIS VEHICLE FOR A YEAR & A HALF, AND DURING THAT TIME, WE EXPERIENCED AN ISSUE WITH THE DASH WHERE IT WAS MELTY, STICKY, &HAD MAJOR ISSUES. RECENTLY, I WAS AN INTERIOR SHOP, HAVING A SEAR REPAIRED, AND THEY MADE ME AWARE OF A RECALL FOR THE DASHBOARDS. I CONTACTED MY LOCAL LEXUS DEALERSHIP, LEXUS OF AUSTIN, IN JUNE 2017, AND THEY TOLD ME THAT I HAD MISSED THE NATIONAL RECALL DEADLINE BY THREE WEEKS AND WERE NO LONGER REPAIRING THOSE. AS I WAS DEFINITELY HAVING AN ISSUE WITH THIS DURING THE WARRANTY RECALL TERM, I AM ASKING THAT THIS BE TAKEN CARE OF UNDER THE RECALL WARRANTY. I CONTACTED LEXUS OF AUSTIN &DISCUSSED THIS, THEY WERE VERY ABRUPT &NOT VERY HELPFUL, & TOLD ME I SHOULD HAVE GOTTEN IT IN EARLIER. WHEN I TOLD HIM I WAS NOT MADE AWARE OF THIS EARLIER, HE SAID THAT I HAD NOT HAD MY CAR AT THEIR DEALERSHIP, SO THEY WOULDN'T HAVE KNOWN HOW TO CONTACT ME. I TAKE ISSUE WITH THIS FACT, AS I'VE OWNED SEVERAL OTHER MAKES OF VEHICLES, IN WHICH THERE HAVE BEEN WARRANTY RECALLS, IN WHICH THE VEHICLE MANUFACTURER HAS CONTACTED ME BY MAIL, UTILIZING VEHICLE REGISTRATION INFORMATION, AS THOSE VEHICLES HAD NEVER BEEN AT THEIR DEALERSHIPS EITHER. THE VEHICLE'S DASH IS STICKY &MELTING, &HAS DEVELOPED A SHEEN TO IT, &WHEN DRIVING IN THE SUNLIGHT, IT PRODUCES A REFLECTION ON THE WINDSHIELD, OBSTRUCTING VIEWS AND DISTRACTING THE DRIVER?S EYE. THIS IS NOT JUST A COSMETIC ISSUE, BUT A SAFETY ISSUE. LEXUS IS HELD IN THE HIGHEST ESTEEM IN THE AUTOMOTIVE COMMUNITY, & I'VE HEARD NOTHING BUT GOOD THINGS - BUT THAT HAS NOT BEEN MY EXPERIENCE. I WANT TO HANDLE THIS DIRECTLY THROUGH THE WARRANTY RECALL, RATHER THAN AN ATTORNEY &SEEKING LITIGATION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND CONFIRMED THAT THE PARTS WERE TO BECOME AVAILABLE IN DECEMBER OF 2017. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2007 LEXUS ES 350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (KUMI LEXUS OF PORTLAND, 8640 SW CANYON RD, PORTLAND, OR 97225) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIEVED THE RECALL NOTIFICATION IN JULY OF 2016. THE DEALER (LEXUS OF SHREVEPORT BOSSIER CITY, 2901 BENTON RD, BOSSIER CITY, LA, 71111) STATED THAT THEY WERE NOT WORKING ON HER ZONE AT THE TIME, WHICH WAS SIX MONTHS AGO. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.