2002 LEXUS ES Complaints
View complaints related to 2002 LEXUS ES. The complaints found here are submitted by actual consumers with first hand experience. There are more than 180 complaints submitted for the 2002 LEXUS ES. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2002 LEXUS ES300- OZARK, MO
CAR PULLS VERY HARD TO LEFT ON HIGHWAY. DEALER HAS TRIED TO CORRECT THIS BY 1 ALIGNMENT AND NEW TIRES. THEY SAID THEY HAVE DONE EVERYHTING THEY ARE WILLING TO DO FOR FREE. SINCE I HAVE TO CONSTANTLY KEEP PUSHING THE STEERING WHEEL TO THE RIGHT, IT IS CAUSING THE TIRES TO CUP, SO I WILL BE STUCK REPLACING TIRES EVERY 12000 MILES TO ELIMINATE LOUD ROAD NOISE.*AK
Source: NHTSA WEB SITE -
2002 LEXUS ES300- BOYNTON BEACH, FL
LTR FM LLOYD SORKIN (FL) REPORTING PREMATURE TIRE WEAR ON HIS VEHICLE A 2002 LEXUS ES300 QUESTION IF ANY TIRE RECALL NOTICE APPLY.*MR THE TIRES SHOWED SIGNS OF EXCESSIVE WEAR EVERY 18,000 MILES. THE CONSUMER BELIEVES THAT THE VEHICLE MAY BE THE PROBLEM NOT THE TIRES (DOT NUMBERS- EJF1DMM4401, EJF1DMM4501, EJF1DMM4501, EJF1DMM4601). *NM
Source: FORWARDED FROM A CONGRESSIONAL OFFICE -
2002 LEXUS ES300- NAPLES, FL
CONSUMER STATED WHILE PARKING VEHICLE AND DEPRESSING THE BRAKE THE VEHICLE SURGED FORWARD AND RAN INTO A STREET SIGN AND BARRIER GATE. *AK *NM
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 LEXUS ES300- BALTIMORE, MD
WHEN DRIVING AT A LOW SPEED, THE VEHICLE SURGED FORWARD. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR INSPECTION ON FIVE SEPARATE OCCASIONS, BUT THE PROBLEM CONTINUED*AK THE DEALER ACKNOWLEDGED THE SITUATION BUT DID NOT KNOW HOW TO FIX IT. THERE WAS EXCESSIVE BELT SQUEALING IN THE MORNING, THE BRAKE PEDAL PULSATED AND THE KEY WOULD NO TURN IN THE IGNITION. *SC *JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2002 LEXUS ES300- ALPHARETTA, GA
THE AUTOMATIC WINDSHIELD WIPER SYSTEM MALFUNCTIONED. CONSEQUENTLY, WHEN THE WINDSHIELD WAS DRY THE WINDSHIELD WIPERS ENGAGED WITHOUT WARNING. *AK
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2002 LEXUS ES300- MILWAUKEE, WI
LACK OF RESPONSE BETWEEN THE TRANSMISSION AND THE ENGINE.*MR THE CONSUME EXPLAINED THAT THERE IS A LAG TIME BETWEEN STEPPING ON THE GAS AN THE TRANSMISSION RESPONDING. THIS HESITATION WAS MOST PRONOUNCED WHEN BRAKING AND THEN NEEDING TO RAPIDLY ACCELERATE, SUCH AS WHEN MERGING INTO TRAFFIC. THE CONSUMER FEELS THE VEHICLE INABILITY TO RESPOND IN A TIMELY MANNER IS A HAZARD. THE CONSUMER CONTACTED THE MANUFACTURER WHO INDICATED THAT HE VEHICLE WAS PERFORMING WITH IN THEIR SPECIFICATIONS. THE PROBLEM IS SO BAD THAT THE CONSUMER INTENDS TO GET RID OF THE VEHICLE. *NM
Source: CONSUMER LETTER -
2002 LEXUS ES300- GERMANTOWN, TN
2003 LEXUS HESITATES ON ACCELERATION WHEN SLOWING ( E.G., MAKING A TURN) AND THEN PROCEEDING TO FULL SPEED. THE MANUFACTURER WAS AWARE OF THE PROBLEM IN PRESS REVIEWS ON RELEASE OF THE CAR, AND TOOK 2 YEARS TO PROVIDE A SOFTWARE PATCH THAT WAS ALLEGED TO HAVE CORRECTED THE PROBLEM. THE PATCH DOES NOT WORK, AND THE CONDITION IS A SAFETY PROBLEM.*AK
Source: NHTSA WEB SITE -
2002 LEXUS ES300- BEAVAERTON, OR
POWER TRAIN: AUTOMATIC TRANSMISSION. VEHICLE SPEED CONTROL: ACCELERATOR PEDAL. AR HESITATES ON ACCELERATION, LUNGES AT TIMES, SEARCHES FOR PROPER GEAR AND SHIFTS HARD. THE HEISTATION CAN BE QUITE DRAMATIC; ENOUGH TO LOSE CONFIDENCE IN CRITICAL SITUATIONS. THE CAR HAS BEEN "RE-PROGRAMMED" BY LEXUS, BUT PROBLEMS CONTINUE. LEXUS DENIES THERE IS A PROBLEM AND SAYS THE CAR FUNCTIONS AS DESIGNED. PROBLEMS SURFACED SHORTLY AFTER PURCHASE AND CONTINUE.*AK
Source: NHTSA WEB SITE -
2002 LEXUS ES300- CHANTILLY, VA
DANGEROUS CONDITION EXISTS WITH 2002 LEXUS ES300, WHERE A SEVERE HESITATION EXISTS WHEN ACCELERATING AT SLOW ROLL (< 5MPH) AT INTERSECTION TURNS, EXITING DRIVEWAYS, AND GENERALLY ANYWHERE WHEN TRYING TO GET INTO FLOW OF TRAFFIC WHEN NEARLY STOPPED - ESPECIALLY WHEN A TURN IS INVOLVED ALONG WITH THE ACCELERATION. VERY DANGEROUS CONDITION EXISTS WHEN TRYING TO ENTER LANE, OR MAKE A TURN, IN FRONT OF FAST-MOVING TRAFFIC. IT SEEMS THE CAR'S ELECTRONICS DOES NOT REGOGNIZE THE ACCELERATOR'S REQUEST FOR FUEL UNDER THOSE CONDITIONS. THIS IS EXACTLY WHAT COMPLAINT /CASE #100375515 LISTED AND I HAVE THE EXACT SAME PROBLEMS. I HAVE TAKEN IT BACK TO THE DEALER TWICE AND ANOTHER ONE SHEDULED FOR 5/21/2004. *AK
Source: NHTSA WEB SITE -
2002 LEXUS ES300- ROCKVILLE, MD
WHILE BACKING OUT OF THE PARKING SPACE AT WORK, THE CAR WENT AROUND A BEND AND CONTINUED TO THE STOP SIGN. APPROXIMATELY 250 FEET. I NEVER PUSHED ON THE ACCERALATOR AT ALL DURING THIS TIME. THE CAR WENT BY ITSELF. WHATEVER WAS HAPPENING, THE COMPUTER EVIDENTLY WAS TELLING THE CAR TO MOVE WITHOUT PUSHING THE ACCERALATOR.*AK
Source: NHTSA WEB SITE