2012 LEXUS ES Complaints

I HAVE CALLED THE NUMBER PROVIDED ON THE LETTER THAT NOTIFIED ME OF THE RECALL TO MAKE ARRANGEMENTS. I WAS TOLD THE NEW AIR BAGS ARE NOT AVAILABLE YET AND IN THE MEANTIME, I CAN RENT A CAR (NOT A LEXUS) THROUGH ENTERPRISE RENT A CAR. THAT IS NOT ACCEPTABLE. I BOUGHT A LEXUS AND SINCE MY CAR IS NOT SAFE TO DRIVE UNTIL THE AIR BAG IS REPLACED, I SHOULD HAVE A COMPARABLE CAR TO DRIVE.

TL* TAKATA RECALL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.

TAKATA RECALL- YOUR DATABASE IS NOT UP TO DATE; I RECIEVED A RECALL LETTER FROM LEXUS AT BEGINNING OF THIS WEEK. I AM TRYING TO GET A RENTAL WHILE WE WAIT (MONTHS? YEARS? ) FOR THE PASSENGER SIDE (AS THE LETTER STATES, DOES NOT SAY THE DRIVERS SIDE)- WHAY IS THE BEST MAKE MODEL ETC FOR US TO GET? WE WERE TOLD TAKATA IS BEING USED TO REPALCE THE DEFECTIVE ONES! ISN'T THIS NOT RIGHT? LOVE TO KNOW MODELS. MALES THAT DON'T USE TAKATA.!

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

"TAKATA RECALL" WE JUST BOUGHT A LEXUS350ES IN SEPTEMBER 2016, AND WERE NOT AWARE OF THE TAKATA RECALL UNTIL WE RECEIVED A RECALL LETTER ON 2/17/17. THE LETTER STATED THAT "LEXUS IS CURRENTLY PREPARING THE REMEDY FOR THIS PROBLEM AND WILL SEND ANOTHER NOTIFICATION TO ALL AFFECTED OWNERS WHEN THE REMEDY BECOMES AVAILABLE. AND, WHAT SHOULD WE DO? "UNTIL THE REMEDY BECOMES AVAILABLE, WE RECOMMEND THAT YOU DO NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT" AND, "WE SINCERELY APOLOGIZE FOR ANY INCONVENIENCE THIS WILL CAUSE, BUT WE ARE TAKING THIS ACTION TO ENSURE YOUR SAFETY" ARE YOU FRICKIN KIDDING ME?? WE DID NOT BUY THIS SO CALLED, NICER CAR, AND SPEND THIS MUCH MONEY, TO NOT BE ABLE TO DRIVE IT WITH AN OCCUPANT...TO TRANSPORT, TO GO TO & FROM WORK, OR SHOP, TO DO THAT PART OF OUR LIFE THAT REQUIRES A VEHICLE!!! NO, NOTHING HAS HAPPENED YET, AND WE HAVE NOT BEEN IN AN ACCIDENT THAT WOULD TRIGGER THE AIR-BAD TO INJURE OR KILL THE PASSENGER; BUT HOW CAN WE UTILIZE THE CAR IF IT IS DANGEROUS TO OUR LIFE AND NEEDS A REPAIR, THAT IS NOT EVEN AVAILABLE?? ON TOP OF ALL THIS, WHEN WE WERE DOING THE PAPERWORK TO PURCHASE THIS CAR FROM CARMAX, AND IT CAME TO THEIR DISCLOSURE FORM "IMPORTANT INFORMATION REGARDING YOUR PURCHASE- MANUFACTURER RECALLS AND ACKNOWLEDGMENT", IT INDICATED THAT THE BOX MARKED WAS " NO OPEN RECALLS REPORTED BY NHTSA". THE TAKATA RECALL WAS A REPORTED RECALL! WE WOULD NOT HAVE PURCHASED THIS LEXUS ES350 IF WE HAD KNOWN ABOUT THIS AIRBAG RECALL. AND, IF THE FORM THAT CARMAX USED STATING THAT THERE WERE NO RECALLS, STATED THAT THERE WAS AN AIRBAG RECALL IN MASSIVE NUMBERS; WE WOULD HAVE INVESTIGATED AND REALIZED THAT THIS RECALL DID NOT HAVE A REMEDY, WE WOULD NOT HAVE BOUGHT THIS CAR!! I FEEL SCREWED WITHOUT A SOLUTION. WHAT DO WE DO? WHAT SOLUTION IS THERE FOR US SO THAT WE CAN DRIVE THE CAR SAFELY. ??? *TR

MICHELIN DEFENDER TIRES JUST HAVE 10 MILES ON THEM . THEY HAVE ALWAYS HAD EXTREME ROAD NOISE, THEY HANDLE AWFUL. I'M REALLY THINKING OF TAKING THEM OFF AND PUTTING ON YOKOHAMAS OR GOODYEAR OR ANY TIRE OTHER THAN MICHELIN DEFENDERS,ALSO WHILE TURNING WITH DEFENDER TIRES IT FEELS LIKE I HAVE TO HOLD THE WHEEL EXTRA TIGHT BECAUSE IIT FEELS LIKE THE TIRES FEEL BIGGER THAN THEY ARE,LIKE I'M TURNING IN MUD. ALSO I ROTATE MY TIRES EVERY OIL CHANGE. ALL IN ALL TERRIBLE TIRES. I WISH I COULD GET SOME KIND OF REFUND FROM MICHELIN TIRE COMPANY.

CONSUMER WAS A PASSENGER IN A 2012 LEXUS ES340. SHE CLAIMS THAT THE PLASTIC SHROUD HOLDING THE AIR BAG CUT OPEN HER LEG, CAUSING VERY SERIOUS INJURIES AND PAIN. *BF THE CONSUMER WAS INVOLVED IN A TWO-VEHICLE, SIDE IMPACT CRASH. UPDATED 07/26/16.*JB

WAS MOVING SLOWLY IN TRAFFIC HEADING TOWARD AN INTERSECTION (AROUND 15 MILES PER HOUR). WHEN I TRIED TO ACCELERATE WHEN TWO CARS IN FRONT OF ME WENT THROUGH THE INTERSECTION, MY CAR ZOOMED TO AROUND 60 MILES PER HOUR (FELT LIKE THE ACCELERATOR WENT LIMP). I PUMPED THE POWER BRAKES AND THEY WOULD NOT HOLD (PER LEXUS BECAUSE THE CAR WAS GOING TO FAST FOR THE AIR BRAKES). I WENT THROUGH AN INTERSECTION AND SWERVED AROUND A CAR AND WAS HEADING TOO FAST IN THE LANE OF TRAFFIC THAT I WAS GOING TO HIT THE CAR IN FRONT OF ME. I TURNED QUICKLY INTO A PARKING LOT LOOKING FOR A PLACE TO CRASH THE CAR BECAUSE I COULD NOT STOP IT. A CAR APPROACHED ME COMING IN THE OTHER END OF THE PARKING LOT, AND I SLAMMED ON THE BRAKE. WHEN I DID THAT THE ZOOM WENT OUT OF THE CAR, AND THE BRAKE HELD. THERE WERE 2 ADULTS AND 2 CHILDREN IN THAT CAR. (WEATHER CONDITIONS WERE GOOD DURING THIS DRIVING PERIOD).

I PARKED THE CAR IN MY INDOOR GARAGE (PART OF THE INTERIOR OF MY HOME). SEVERAL HOURS LATER, I BEGAN TO FEEL ILL AND COLLAPSED ON THE FLOOR. I WAS ABLE TO CALL 911 AND AN EMERGENCY CREW RESPONDED TO MY HOME. I WAS UNABLE TO OPEN THE DOOR, BUT THEY WERE ABLE TO GAIN ACCESS. THEY IMMEDIATELY DETERMINED THAT MY HOME WAS FILLED WITH CARBON MONOXIDE AND FOUND THAT THE SOURCE WAS THE CAR IN THE GARAGE. THEY DETERMINED THAT THE CAR'S ENGINE HAD BEEN LEFT ON AND THE BATTERY WAS DEAD. THIS WAS THE RESULT OF ME WALKING AWAY FROM THE CAR, WHICH HAS A "SMART-KEY" IGNITION, WITH THE ENGINE STILL RUNNING. I DID NOT HEAR ANY ALERT FROM THE CAR WARNING ME THAT THE ENGINE WAS RUNNING. THE MEDICS SAID THAT 5 MORE MINUTES IN MY HOME WOULD HAVE BEEN FATAL, AND I WAS RUSHED BY AMBULANCE TO A HOSPITAL, WHERE I REMAINED FOR 3 DAYS.

I HAD A 2012 LEXUS ES 350 AND HAD PROBLEMS WITH IT. THE FIRST PROBLEM OCCURRED WHEN I WAS PARKING. I WAS ANGLE PARKING AND HAD MY FOOT ON THE BRAKE WHEN THE CAR JUMPED INTO A BRICK WALL. FOUR AIR BAGS EXPLODED IN MY FACE AND RENDERED ME UNCONSCIOUS. I WAS TAKEN TO THE HOSPITAL IN AN AMBULANCE. I COULD HARDLY WALK AND MY LEGS WERE EXTREMELY SWOLLEN AND I HAD MANY OTHER BRUISES. THE SECOND INCIDENT WAS THAT THE PASSENGER SEAT OF THE CAR WENT ON FIRE AND BURNT THE SEAT. I FEEL I SHOULD NOT HAVE TO PAY THE FINAL EXCESS WEAR AND TEAR BILL OF $829.50. IN FACT I BELIEVE I SHOULD BE REIMBURSED FOR THE LAST PAYMENT OF $455 SINCE THE CAR WAS NOT IN MY POSSESSION. I HAD RETURNED IT TO WILDE LEXUS OF SARASOTA ON MARCH 16, 2015 AS I WAS EXTREMELY CONCERNED ABOUT THE SAFETY OF THE VEHICLE.