2009 LEXUS ES Complaints

View complaints related to 2009 LEXUS ES. The complaints found here are submitted by actual consumers with first hand experience. There are more than 170 complaints submitted for the 2009 LEXUS ES. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2009 LEXUS ES350
    - CULVER CITY, CA

    TAKATA RECALL. LEXUS SERVICE HAS NO PARTS TO FIX THIS. THEY EXPECT FIRST QUARTER 2017. MY WIFE IS AFRAID TO RIDE IN THE PASSENGER SEAT. CAN LEXUS PUT THIS OFF SO LONG?

    Source: NHTSA WEB SITE
  • 2009 LEXUS ES350
    - ROSEVILLE, CA

    TAKATA RECALL. I RECEIVED A RECALL NOTICE AND WAS TOLD 1) I SHOULD NOT HAVE A PASSENGER IN THE PASSENGER SEAT OF MY CAR AND 2) THERE IS NO REPLACEMENT YET. I CHECKED TODAY(8/16/16) AND THERE STILL IS NOT A SOLUTION FOR THIS SAFETY DEFECT. THIS PROBLEM WITH TAKATA AIRBAGS HAS BEEN GOING ON FOR SEVERAL YEARS AND THERE IS NO SOLUTION. HOW CAN THERE BE NO SOLUTION. HAVE THERE BEEN NO SAFE AIRBAGS INSTALLED IN THE LAST SEVERAL YEARS? IF THERE ARE SAFE AIRBAGS INFLATORS AVAILABLE WHY CAN'T THEY BE INSTALLED ON AFFECTED AUTOS. I BOUGHT A CAR TO TRANSPORT MY WIFE AND GRANDKIDS. AND I CAN NOT USE IT BECAUSE OF FOOT DRAGGING BY BOTH TAKATA AND TOYOTA. HOW MUCH LONGER MUST I WAIT?

    Source: NHTSA WEB SITE
  • 2009 LEXUS ES350
    - ELKINS PARK, PA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 LEXUS ES350
    - MIDLAND, TX

    2009 LEXUS ES 350. CONSUMER WRITES IN REGARDS TO NO AVAILABLE REMEDY TO REPAIR FRONT PASSENGER AIRBAG INFLATOR RECALL NOTICE. *SMD

    Source: CONSUMER LETTER
  • 2009 LEXUS ES
    - RED BANK, NJ

    TAKATA RECALL. LEXUS DOES NOT HAVE A REMEDY YET. UNTIL THEY DO I CAN NOT GET A STRAIGHT ANSWER TO MY QUESTION. IS THE AIR BAG ON IF NO ONE IS SITTING IN THE FRONT PASSENGER SEAT? PLEASE GIVE ME THE ANSWER. THANK YOU *TR

    Source: NHTSA WEB SITE
  • 2009 LEXUS ES350
    - ALLEN, TX

    TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE REMEDY WAS NOT AVAILABLE. THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 LEXUS ES350
    - SAVANNAH, GA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 LEXUS ES350
    - YORBA LINDA, CA

    TL* THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/18/16*LJ UPDATED 10/19/16.*JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 LEXUS ES
    - BRANDON, MS

    TAKATA RECALL. WE RECEIVED A RECALL NOTICE VIA MAIL LAST WEEK REGARDING THE PASSENGER SIDE AIRBAG. NHTSA RECALL NO. 16V-340. IN THE "IMPORTANT UPDATE" INCLUDED WITH THE RECALL NOTICE WERE SEVERAL QUESTIONS AND ANSWERS. QUESTION 8 "MY VEHICLE IS INVOLVED IN THIS SAFETY RECALL BUT THE REMEDY IS NOT YET AVAILABLE. WILL LEXUS PROVIDE A LONER VEHICLE UNTIL THE REMEDY IS AVAILABLE". THE ANSWER PROVIDES THAT "[T]O MINIMIZE RISK, LEXUS RECOMMENDS THAT NO PASSENGERS SIT IN THE FRONT PASSENGER SEAT. IF THIS RECOMMENDATION IS NOT FEASIBLE FOR THE CUSTOMER'S PERSONAL OR BUSINESS NEEDS, ALTERNATIVE TRANSPORTATION MADE BE MADE AVAILABLE." SINCE RECEIVING THE RECALL NOTICE, I HAVE COMMUNICATED WITH OUR LOCAL DEALER, HERRIN-GEAR LEXUS TO ADVISE THAT THIS RECOMMENDATION IS NOT FEASIBLE AND FOR ALTERNATE TRANSPORTATION. THE DEALER REFERRED ME TO THE MANUFACTURER. THE TELEPHONE NUMBER PROVIDED FOR THE MANUFACTURER IS NOT BEING ANSWERED AND ALL OTHER MEANS ATTEMPTED TO COMMUNICATE IN THIS REGARD HAVE NOT BEEN SUCCESSFUL. REQUEST IS MADE FOR ASSISTANCE COMMUNICATING WITH THE MANUFACTURER AND THAT YOUR AGENCY REQUIRE THAT THE RECALL OCCUR IMMEDIATELY AND WITHOUT DELAY OR ALTERNATIVELY THAT THE MANUFACTURER BE COMPELLED TO PROVIDE ALTERNATE TRANSPORTATION.

    Source: NHTSA WEB SITE
  • 2009 LEXUS ES
    - PEMBROKE PINES, FL

    THE DASHBOARD IS MELTING AND HAS BECOME SHINY. THE SHINE RENDERS THE DRIVER BLIND TO TRAFFIC BY REFLECTING THE SUN. THE SHINE ALSO REFLECTS AGAINST THE WINDSHIELD AND REFLECTS BACK. THIS MAKES THE VISIBILITY TOWARDS THE LEFT SIDE AND FRONT OF THE DRIVER TO BE VERY LOW CAUSING A HAZARDOUS DRIVING CONDITION.

    Source: NHTSA WEB SITE